A community health worker shows a visual aid

Photo credit: Dimagi

With funding from USAID, World Vision and Dimagi will conduct operations research to test if the use of CommCare will increase the uptake of healthy actions, improve knowledge of important information points, and improve communications and coordination between community health workers (CHWs) and higher trained workers.

CommCare is a phone-based application to strengthen community health programs. CHWs use software running on a phone during each client visit to improve quality of care and data reporting. When the CHW is within range of a cellular network, data is automatically submitted to a central server for use in program management, monitoring and health surveillance.

World Vision’s study will focus on improving the uptake of a list of identified “Healthy Actions” and knowledge of key “Important Information” points. It will also study the improvement that the phone make between the CHWs for coordination with midwives and other health experts. World Vision expects the following:

  1. Utilization – increased percentage of healthy actions taken by pregnant women
  2. Knowledge Access – increased knowledge by pregnant women of the important information points
  3. Access- increased use of midwives and expert services via phone calls

The primary CommCare module the study will focus on promotes essential care during and immediately after pregnancy. The module reinforces the training the CHWs will have received based on the American College of Nurse-Midwives Home Based Life Saving Skills. The module is designed to quickly bring a CHW through key points of identifying and responding to emergency signs including difficulty breathing, low birth weight, and hypothermia. The module then helps the CHW promote simple but effective hygiene and preventive care to reduce infections such as infected cord stumps, pneumonia, and tetanus.

A key challenge World Vision encountered was that the CHWs in the Herat region are low-literate. CommCare was, therefore, adapted for low-literate users by including audio prompts and images. These multimedia prompts have been found to also help engage the client more, as the CHWs play the audio clips and show images to their clients.

The following video demonstrates how the CommCare application works:

CommCare-Sense House Visit 1 from Derek Treatman on Vimeo.

Click here to learn more about this project.

At a keynote address at the mHealth Summit in Washington in November 2010, Bill Gates discussed the use of mobile phone technology for health programs. But he cautions “we have to approach these things with some humility … we have to hold ourselves to some pretty tough metrics to see if it’s really making a difference.”

AFP: Mobile technology can help improve global health: Gates.

This post originally appeared in @gislio ‘s blog on Thursday, February 24, 2011

Ten years ago, the humanitarian community came up with the concept of Humanitarian Information Centers (HIC) as a common information management service provider during conflict or natural disasters. The concept became widely used, although not always called HICs in the period 2002-2006. Following the Humanitarian Reform (HR) in 2005 the concept lost traction and was replaced by the Operational Guidance Note on Responsibilities of Sector Leads and OCHA in Information Management (OGN). In the OGN instead of a common service model, the opposite decentralized model was emphasized with information management (IM) responsibilities lying within each cluster and having OCHA handle inter-cluster IM.

Both these models had their drawbacks. The HICs often became bottlenecks and tended to focus on inter-cluster information management products, while in the OGN model inter-cluster information was lacking support and the capacity of individual clusters to provide high quality IM services varied greatly from one cluster to the other.

Improvements in connectivity and the rise of volunteer groups such as CrisisMappers (CM), Open Street Maps (OSM) and others provide an opportunity for the humanitarian community to re-think the current approach to crisis information management. It is important in this aspect to look at new models for doing this critical work with an open mind and not to keep things as they are just for formalities sake. We need to look at what has worked and what has not worked and take the best of both approaches and identify ways to avoid the things that haven’t worked in the past. At the same time we must be willing to think outside of the box for solutions we have not used before.

Key Principles

When looking for a new approach to crisis information management it is essential that we ensure that the following key principles are met:

  • Information is a shared commodity that all humanitarian organizations should have access to
  • Duplication of IM efforts should be minimized at all costs (i.e. don’t collect contact information multiple times)
  • Innovative ways collecting, processing, analyzing and visualizing information should be emphasized to improve the effectiveness of the crisis information management.

A Common Service

It is very easy to see that information is something that is of great value to the entire humanitarian community and spans the entire cluster system. Just like emergency telecommunication and logistics are handled as a common service to the entire humanitarian system, so should information management be handled. At the same time we must ensure that the common service is actually providing a clear level of support to the entire humanitarian community and not just focusing on the inter-cluster information management.

Service Contracts

An Information Management Common Service should up-front define the service it will provide to the rest of the community and the service levels it will adhere to. This means that the common service should negotiate with each individual cluster what information it will manage on its behalf. This way the common service can be held accountable for the service it is providing. At the same time clusters and lead organizations should also have to be held accountable towards providing information into the common service. Clearly defined processes and interfaces between the common service and the humanitarian community should therefore be put in place.

Scalability

Depending on the scale of the disaster the common service can take on different tasks. For smaller emergencies where it becomes difficult for individual clusters to provide information management capacity then the common service could provide these on behalf of the individual clusters. In large scale disasters and in prolonged disasters some clusters may elect to continue having dedicated information management capacity within the cluster. These information managers would then act as the interface between the common service and the cluster and provide additional cluster specific analysis on top of information provided by the common service.

Governance

The Common Service should not be a UN specific or UN OCHA specific entity. It should be an entity in which the entire humanitarian community has a stake in, a consortium/partnership of equals. This would ensure buy-in from more stakeholders and also the ability to ensure capacity is in place, because the common service could thereby make use of information management experts from a wide variety of organizations.

Funding

By classifying information management as a common service it also becomes easier to identify it as a separate funding line in the consolidated emergency appeals. Right now information management is scattered under various headings in different clusters and within the “coordination” bucket that OCHA requests. Donors are quite aware of the importance of information management but have not had a clear way of providing funding to it directly.

Distributed Model

One of the main drawbacks in the old HIC model was that it was entirely field based. An attempt was made to perform all the data processing and analysis in the field. With improved communication it becomes easier to off-load those tasks to people with better connectivity and better processing power than those in the field. These people could be trained information managers from the different humanitarian organizations or they could be volunteer communities that have been trained in performing particular predefined tasks.

Outsourcing

It is important for the humanitarian community to start leveraging the rise of volunteer groups, built up around social networks and communities. These people want to lend a helping hand during disasters and are willing to often perform very mundane tasks such as data cleaning and processing because through the sheer scale of number of people involved they can make these mundane tasks become easily overcome.

By applying the common services model it becomes easier for those volunteer groups to interface with the humanitarian community because they then only need to deal with one entity instead of multiple organizations.

Needs Assessments

The common service would work closely with the different clusters and individual organizations performing needs assessments on the ground to ensure limited duplication. By collecting data from these assessments jointly into a common service repository, the information becomes more widely available within the humanitarian community and thereby allowing for better decisions to be made.

A Common Information Management Roster

As a common service of the entire humanitarian community it becomes possible to put in place a common roster of information management professionals from UN Agencies, NGOs and other organizations that could be called upon to provide information management services as part of the common service. The funding provided through the CAP for the common information management service can then be funneled back to the organizations providing information management personnel for the particular disaster through the roster.

This also allows for common information management training to be created which would ensure that the different information management experts are all trained in the same methodology.

Partnerships

Through a common service approach it also becomes easier to put in place partnerships with other NGOs and volunteer groups since they don’t have to deal with a large number of humanitarian actors, but can focus on providing their service to the entire humanitarian community through the common service.

Innovation

By having a common service it also becomes possible to jointly work on innovative ways of improving information management activities instead of individual organizations trying to do things by themselves and thereby not achieving the economies of scale required to make innovation profitable. Attracting funding for innovation becomes much easier when the donors see that it will benefit not only one organization but multiple organizations.

USAID representatives yesterday at a panel discussion hosted by the Partnership to Cut Hunger and Poverty in Africa came out strongly in support of Food Security through Agricultural Development.  Rob Bertram, a biotechnology Team Leader in EGAT’s office of Environment and Science Policy, spoke about the need to increase productivity and to facilitate regional trade, noting that 90% of potential gains from agricultural trade in Africa are in regional markets. He made the point that the 2008 food price crisis illustrated that African countries cannot depend on imports for food security – they must work together to meet their own food security needs.

His point was made as part of a discussion on USAID’s Feed the Future program and how it reflects the principles of the Comprehensive African Agriculture Development Program (CAADP) put forward by the African Union.  He noted that Feed the Future takes CAADP as a model and therefore includes a focus on things such as smallholder growth, science and technology, and natural resource management.

Ms. Rhoda Tumuslime, an elected commissioner of the African Union, spoke of Feed the Future as a “great hope” for Africa, and expressed her grave concern that “ongoing discussions” on capital hill could adversely impact the program.

Cover for the Macedonia Connects project

Photo Credit: AED

Within the context of USAID, most often rural connectivity initiatives are undertaken within the context of a sector-specific program/project.  This was the case case with Macedonia Connects, or what is more frequently referred to as MK Connects.  This project may well be one of the more successful Last Mile Initiative (LMI) project undertaken by USAID.

In fact MK Connects is much, much more.  The LMI project was undertaken as but one component of a unique national commitment to improve education, as well as a unique partnering of a significant number of both public and private sector partners.

The foundation for the success of MK Connects was the government of Macedonia’s commitment to a program for delivering a computer for every child.  The result was a nationwide broadband network providing broadband into every primary and secondary school—many of which were in remote rural locations.  Further, the project incorporated native language education content being delivered over this network to over 460 primary and secondary schools nationwide.

The journey started in 2002 when China donated 5,000 personal computers to support what soon became the e-Schools Project of the Ministry of Education and Science–a project that ran between 2003-2008.  The MK Connects project was a piece of this larger initiative, which in 2006 was augmented by the Primary Education Project (PEP).  Both MC Connects and PEP were USAID supported initiatives executed through the Academy for Educational Development (AED).

While focused on supporting Macedonia’s commitment to improve and modernize their education system top to bottom, MK Connects went well beyond connecting the 460 primary and secondary schools along with university campuses.

Picture of students in school crowded around a computer

Photo Credit: AED

As the project got started in 2003, it was estimated that only 4 percent of the Macedonia’s population had access to the Internet.  As the project concluded in 2007, Macedonia was the first country on the planet to achieve universal nation-wide wireless broadband coverage.  Not only were all the nation’s schools connected, but the project design also provided coverage for access by private sector businesses, the government, individuals, etc.

This connectivity was undertaken through a competitive process where a local Internet Service Provider (ISP) was able to build this nation wide network in just 4 years.  Motorola provided the wireless technology solution set, Canopy, a pre-WiMAX solution.

MK Connects, along with a number of important partners, was a unique experience with regards to modernizing Macedonia’s entire education system.  However, the fundamental approach taken in Macedonia holds promise for  application to countries around the world. The MK Connects model has been applied in neighboring Montenegro to bring more than seventy percent of the country on-line.  A similar project has been constructed in Georgia.  And  Senegal is the first African country seeking to replicate this model.

For more information, refer to the information on Macedonia contained in the GBI project database and MK Connects case study in the document library.

Cover for the Macedonia Connects project

Photo Credit: AED

Within the context of USAID, most often rural connectivity initiatives are undertaken within the context of a sector-specific program/project.  This was the case case with Macedonia Connects, or what is more frequently referred to as MK Connects.  This project may well be one of the more successful Last Mile Initiative (LMI) project undertaken by USAID.

In fact MK Connects is much, much more.  The LMI project was undertaken as but one component of a unique national commitment to improve education, as well as a unique partnering of a significant number of both public and private sector partners.

The foundation for the success of MK Connects was the government of Macedonia’s commitment to a program for delivering a computer for every child.  The result was a nationwide broadband network providing broadband into every primary and secondary school—many of which were in remote rural locations.  Further, the project incorporated native language education content being delivered over this network to over 460 primary and secondary schools nationwide.

The journey started in 2002 when China donated 5,000 personal computers to support what soon became the e-Schools Project of the Ministry of Education and Science–a project that ran between 2003-2008.  The MK Connects project was a piece of this larger initiative, which in 2006 was augmented by the Primary Education Project (PEP).  Both MC Connects and PEP were USAID supported initiatives executed through the Academy for Educational Development (AED).

While focused on supporting Macedonia’s commitment to improve and modernize their education system top to bottom, MK Connects went well beyond connecting the 460 primary and secondary schools along with university campuses.

Picture of students in school crowded around a computer

Photo Credit: AED

As the project got started in 2003, it was estimated that only 4 percent of the Macedonia’s population had access to the Internet.  As the project concluded in 2007, Macedonia was the first country on the planet to achieve universal nation-wide wireless broadband coverage.  Not only were all the nation’s schools connected, but the project design also provided coverage for access by private sector businesses, the government, individuals, etc.

This connectivity was undertaken through a competitive process where a local Internet Service Provider (ISP) was able to build this nation wide network in just 4 years.  Motorola provided the wireless technology solution set, Canopy, a pre-WiMAX solution.

MK Connects, along with a number of important partners, was a unique experience with regards to modernizing Macedonia’s entire education system.  However, the fundamental approach taken in Macedonia holds promise for  application to countries around the world. The MK Connects model has been applied in neighboring Montenegro to bring more than seventy percent of the country on-line.  A similar project has been constructed in Georgia.  And  Senegal is the first African country seeking to replicate this model.

For more information, refer to the information on Macedonia contained in the GBI project database and MK Connects case study in the document library.

The NetHope Academy‘s ICT Skills Capacity Building Intern Program will give Haitian university students and recent graduates the opportunity to gain significant IT skills that will allow them to directly participate in the reconstruction of their communities and increase their economic opportunities.

During the course of this internship, candidates will work in the IT departments for participating humanitarian organizations and private sector companies. Program highlights include:

  • Six month internship program for Haitian computer science and engineering students/graduates that provides real world “on the job” training along with focused classroom and self-study learning opportunities
  • Internships will be geared towards desktop support, network administration, and telecommunications jobs
  • Participating organizations will increase capacity of their IT departments and contribute to the development of IT labor pool in Haiti

Or more precisely, swarming micro air vehicles, to create a communications cloud where infrastructure is destroyed during an emergency like an earthquake.  SciDev reports on a Swiss  innovation that hovers at the extreme end of ICT4D – at least for now.  Flying robots could help in disaster rescue – SciDev.Net.

But the same team also produced the awesome SenseFly drone, which costs around 9K and fits in a briefcase.  The possibilities for monitoring and mapping for biodiversity and agriculture appear to be endless. Check out the video.

Lest you think I’m a shill for the Lausanne techies, let me take the opportunity to draw your attention to some homebrew options.  These won’t create the swarming communications cloud suitable for a major disaster, but a lot can happen.

Grassroots Mapping is a network of technology hackers that use balloon and kite mounted digital cameras in mapping, to serve as “community satellites” – a low cost remote sensing alternative to satellite imagery that can get surprisingly good results.  Significantly, the technology is affordable and can be put in the hands of communities for participatory planning, independent monitoring, and access to information – key aspects of our quest for good governance.  The Public Laboratory for Open Technology and Science is a sister initiative working to develop new technologies for grassroots mappers.

I’ve mentioned Participatory GIS – the use of GIS in community mapping – in earlier posts.  PPGIS is a virtual network online consisting of resources and a very active email list to support a peer-to-peer learning network spanning the globe.

So there you have it – we started with a drone swarm and ended up with a kite. The needs of tomorrow (and today) will be well served by one or the other.

As the wise one said, knowledge is knowing that the tomato is a fruit.  Wisdom is knowing not to put it in a fruit salad.

For the past several years there has been a virtual explosion of mobile networks across both developed and developing countries.  According to a recent ITU Report, Measuring the Information Society – 2010, at the end of 2009, globally 67 out of every 100 people were mobile subscribers.  For developing countries the numbers are 57 out of every 100—and growing.  The following graphic extracted from this ITU report shows the growth since 1998.

Within these numbers lies another somewhat hidden dynamic;

  1. Worldwide there are already more mobile Internet subscribers than fixed Internet subscribers, and
  2. This is supported by the market moving towards “smart phones.”  For developed countries the computer has been the dominant Internet access device.  For developing economies it is rapidly becoming the smart phone.

And with these dynamics come a number of rich opportunities for USAID as well as the larger international development community—opportunities for the most part that are just now starting to be explored.  These include:

Micro-Small Business Entrepreneurship—this mobile-smart phone-Internet ecosystem provides a rich opportunity for USAID to support the launch or strengthening of a local mobile application development industry.  This is replicable across countries, has low entry costs for entrepreneurs, is quick to market, and has near-instant countrywide market scale.  By its nature, it favors local development and content, with strong employment opportunity for youth.

Local Content Development—typically mobile applications are not only localized with regards to native languages, but also local with regards to content.  This creates an even a broader opportunity for local entrepreneurs and job creation—for both applications and content.

Public-Private Partnerships—the rich mobile-smart phone-Internet ecosystem is made up of handset manufacturers, mobile carriers, development toolset companies, hosting firms, etc.—all with local and international engagements.  Adding USAID and local government participation simply expands this ecosystem faster, further, and places a targeted focus socioeconomic development.

Sector-Specific Applications—for USAID’s various sectors, be it health, education, government, agriculture, etc., this ecosystem provides a rich low-cost platform for developing highly targeted solutions with rapid nationwide scale and with this, expanding USAID’s impact.

These, along with other dynamics reflect an expanding opportunity currently being explored by USAID where the Agency can provide a critical catalytic role to accelerate adoption.  A growing number of related blogs and documents posted on the GBI Portal provide additional information and examples of this exciting dynamic and its potential within the Agency’s development portfolio.

Apps for Development.

Voting is open for the World Bank’s apps for development competition.

“The Apps for Development Competition aims to bring together the best ideas from both the software developer and the development practitioner communities to create innovative apps using World Bank data.”

I like the idea.  But many of the apps appear to be solutions looking for a problem, probably due to the requirements that entries use World Bank data and address the Millennium Development Goals.  Many entries were not meant to address field-level development needs, which is disappointing. But it is a great initiative, which can be adjusted in future efforts.

The Microsoft sponsored ImagineCup 2011 student IT competition is under way too. Its theme is imagine a world where technology helps solve the toughest problems, also based on the Millennium Development Goals. Deadlines loom so pass the word to interested students.

It will be very interesting to see what comes out of these contests, and if someone can analyze them, see what we can learn about ramping up efforts to develop technologies to solve real-world problems.

Personally, I would like to see the GBI portal become a clearinghouse for practical apps for development – an app store for development, if you will.

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