Position: Evaluation Expert, USAID EE/MELDS

Location: Remote/Washington DC

Integra leads the Europe and Eurasia/Monitoring, Evaluation, Learning, and Decision Support (EE/MELDS) contract for the USAID/Europe and Eurasia (EE) Bureau and missions. Integra provides USAID/EE with technical and advisory services related to monitoring, evaluation, and learning (MEL) of USAID/EE projects and activities to enhance MEL capabilities and collect empirical evidence for programming, learning, and adapting. 

Integra is seeking an Evaluation Expert or Senior Evaluation Expert to assist the Evaluation Team Lead in designing, implementing, and reporting USAID project and portfolio performance evaluations in Europe and Eurasia. This role includes contributing to evaluation methodologies, data collection, analysis, and reporting while working closely with team members and stakeholders. 

ROLE/RESPONSIBILITIES

Senior Evaluation Expert
  • Provide guidance on desk review processes, helping the team interpret project documents, data, and stakeholder information frame the evaluation context.
  • Advise on the evaluation design, including methodologies, data collection tools, and timelines, ensuring alignment with best practices and evaluation goals.
  • Offer input on team responsibilities and support training efforts, promoting consistent and accurate data collection methods.
  • Support the team during data collection, providing insights to ensure data quality and actively participating in key stakeholder presentations and workshops as needed.
  • Review and advise on evaluation report drafts to ensure clarity, comprehensiveness, and alignment with USAID/E&E guidelines.
  • Serve as a key advisor, coordinating with USAID and implementing partners to uphold ethical standards and ensure a robust evaluation process.
Evaluation Expert
  • Conduct a detailed desk review of project documents (including reports and collected data) to understand project context and stakeholder involvement.
  • Assist in designing the evaluation methodology and data collection tools with guidance from senior experts.
  • Support role assignments and train team members on evaluation tools and methods to ensure consistent data gathering.
  • Coordinate and participate in data collection activities, including virtual and in-country sessions, ensuring accuracy and thorough documentation.
  • Contribute to drafting evaluation reports in compliance with USAID/E&E guidelines, and assist in gathering and organizing team inputs.
  • Collaborate closely with the evaluation team and senior management, maintaining ethical standards and clear communication with stakeholders throughout.

QUALIFICATIONS

  • Minimum of 5 years of experience designing and implementing project performance evaluations.
  • Experience in qualitative and quantitative data collection, analysis, and presentation, including designing KII, FGD, and survey tools, analyzing and visualizing data using qualitative and quantitative analysis tools.
    • Preference is given to candidates with experience programming surveys in Kobotoolbox or Survey Monkey.
    • Proficiency in conducting qualitative data analysis using ATLAS, Ti, Nvivo, or similar platforms are preferred.
    • Data visualization skills using Tableau or PowerBI is a plus.
  • Experience delivering remote and in-person presentations to present, discuss, validate, and/or co-create evaluation findings, conclusions, and recommendations. 
  • An undergraduate degree is expected, with a strong preference for those holding graduate degrees in Monitoring and Evaluation, Qualitative and Quantitative Research, Statistics, Sociology, International Development, Public Policy, or related fields.
  • Experience or expertise in Eastern Europe, Central Asia, the Middle East, and East Asia is preferred.
  • Working proficiency in English is strongly preferred.

HOW TO APPLY:  Qualified and interested candidates should submit a cover letter and CV to jobs@integrallc.com. Please include “Evaluation Expert” in the subject line of the e-mail. No phone calls please. Only short-listed candidates will be contacted.

Integra provides equal employment to all participants and employees without regard to race, color, religion, gender, age, disability, sexual orientation, veteran or marital status.

Position: Project Performance Evaluation Team Lead, USAID EE/MELDS

Location: Remote/Washington DC

Integra leads the Europe and Eurasia/Monitoring, Evaluation, Learning, and Decision Support (EE/MELDS) contract for the USAID/Europe and Eurasia (EE) Bureau and missions. Integra provides USAID/EE with technical and advisory services related to monitoring, evaluation, and learning (MEL) of USAID/EE projects and activities to enhance MEL capabilities and collect empirical evidence for programming, learning, and adapting. 

Integra is seeking experienced Evaluation Team Lead candidates to manage the design, execution, and reporting of USAID project and portfolio evaluations in the Europe and Eurasia region. The role involves leading methodology design, team coordination, data analysis, stakeholder engagement, and report development. This position offers the opportunity to contribute to impactful development initiatives in Eastern Europe and Central Asia.

RESPONSIBILITIES:

  • Conduct comprehensive desk reviews of relevant project and sector documents, including data, reports, and stakeholder information.
  • Design the evaluation methodology and develop data collection tools in collaboration with the Evaluation Expert.
  • Delegate and train the evaluation team on their responsibilities and the use of evaluation tools, ensuring accurate and consistent application and understanding.
  • Lead all phases of data collection (virtual and in-country).
  • Manage the processing and analysis of data.
  • Oversee key stakeholder engagements including presentations and workshops.
  • Develop and refine comprehensive evaluation reports aligned with USAID/E&E guidelines, delegating report sections among team members as appropriate.
  • Manage the Evaluation Team, coordinate with USAID, and ensure ethical standards are maintained throughout the evaluation.

REQUIREMENTS:

  • A minimum of eight (8) years of experience implementing project performance evaluations, including serving as Team Lead of 3+ evaluations.
  • Experience conducting project performance evaluations for USAID is required.
  • Experience with the World Bank and the United Nations is highly valued.
  • Experience leading evaluation teams of at least four (4) team members is required.
  • Experience in qualitative and quantitative data collection, analysis, and presentation, including designing KII, FGD, and survey tools.
  • Experience analyzing and visualizing data using qualitative and quantitative analysis tools.
  • Experience beyond the traditional mixed-method evaluation design, including but not limited to case study design, process tracing, system mapping, and outcome harvesting, is preferred.
  • Experience delivering remote and in-person presentations to discuss, validate, and/or co-create evaluation findings, conclusions, and recommendations.
  • An undergraduate degree is expected, with a strong preference for those holding graduate degrees in Monitoring and Evaluation, Qualitative and Quantitative Research, Statistics, Sociology, International Development, Public Policy, or related fields.
  • Experience or expertise in Eastern Europe and/or Central Asia is preferred.
  • Advanced proficiency and fluency in written and spoken English, equivalent to a native level.
  • Exceptional organizational, analytical, and writing skills.

HOW TO APPLY:  Qualified and interested candidates should submit a cover letter and CV to jobs@integrallc.com. Please include “Project Performance Evaluation Team Lead” in the subject line of the e-mail. No phone calls please. Only short-listed candidates will be contacted.

Integra provides equal employment to all participants and employees without regard to race, color, religion, gender, age, disability, sexual orientation, veteran or marital status.

Position: Project Director, USAID Analytical Services V (ASV)

Location: Remote/Washington DC

Integra is seeking Project Director candidates for an upcoming proposal on the multi-year Analytical Services V contract. This mechanism will provide the Bureau for Democracy, Conflict and Humanitarian Assistance’s Center of Excellence on Democracy, Human Rights, and Governance (DCHA/DRG) with the means to support US foreign policy objectives by promoting resilient, democratic societies. Support for DRG is vital to the pursuit of freedom and national security and is essential to achieve the Agency’s and the US Government’s broader social and economic development goals. The IDIQ will directly build on USAID’s DRG Strategy by supporting USAID Missions and other operating units to develop strategies and projects that will have the greatest impact.

Responsibilities:

  • Provide overall leadership and technical direction throughout the project’s life with a focus on achieving results as described in the contract.
  • Provide technical inputs on select activity proposal efforts.
  • Serve as a primary point of contact for USAID staff and relevant stakeholders, reporting on progress, assessing evolving needs, and communicating lessons learned.
  • Contribute to technical work products, provide quality assurance, and own the delivery of high-value reports and workshops to USAID clients.
  • Work with Integra home-office staff in personnel, contract administration and financial management of the overall project.

REQUIREMENTS:

  • Advanced degree in economics, statistics, sociology, international development or other social science fields.
  • Minimum of 10 years of experience in MEL and research activities for international development.
  • Minimum of 5 years of experience in direct management or oversight of USAID projects.
  • Experience working with USAID/DRG, BHA or OTI preferred.
  • Expertise in democratic governance, participation and inclusion, DEIA, free and fair elections, promoting independent media, civic engagement, rule of law, human rights, e-governance and digital democracy, anti-corruption, and countering authoritarianism highly preferred.
  • Proficiency in USAID regulations, FAR, ADS, procurement procedures, and contract compliance.
  • Experience managing teams of internal staff and consultants resulting in successful project delivery, with a strong preference for experience in managing the concurrent implementation of multiple task orders under similar IDIQ mechanisms.
  • Demonstrated experience in technical proposal writing skills for USAID, Department of State, Millennium Challenge Corporation, or other donors for procurement opportunities.
  • The ability to produce high-quality technical work expeditiously and independently.
  • Strong people skills evidenced by client and team management experience, including through Project Manager roles.
  • Proficiency in Word, Excel, and PowerPoint.

Remuneration Package: A competitive package would be offered based on salary history and
work experience.

HOW TO APPLY:  Qualified and interested candidates should submit a cover letter and CV to jobs@integrallc.com. Please include “Project Director, USAID Analytical Services V (ASV)” in the subject line of the e-mail. No phone calls please. Only short-listed candidates will be contacted.

Only shortlisted candidates will be contacted.

Integra provides equal employment to all participants and employees without regard to race, color, religion, gender, age, disability, sexual orientation, veteran or marital status.

Today South Africa is celebrating Human Rights Day. We’re celebrating the long road to democracy covered with sticks and stones leaving apartheid’s oppression behind us. The path we’ve tread has been a long one, but 18 years into our democracy we enjoy rights many others around the world are still denied. Freedom of speech and media freedom are some of the most important rights we’ve gained.

Man sitting on the ground using a laptop, in front of a convoy of army tanks. (Similar to the famous photo from Tiananmen Square)

Internet censorship is one arm of media censorship. (image: bestvpnservice.com)

However, if you look at Reporters Without Border’s annual freedom index released earlier this month, many African governments still deny democratic media coverage. Many journalists cannot report openly on what is happening in their country.

Technology could play a crucial role in helping journalists get the message out of what is happening in their countries. That’s why we’ve compiled a list of five programs journalists can use to get their stories out:

RiseUp

This email service allows you to send emails without the government monitoring your actions as the connection is encrypted. Journalists need safe and secure access to correspondents abroad if they want international media coverage of possible local atrocities.

Eraser

Government official knocking on your door as you’re working on a confidential file? Eraser allows journalists to secure delete files and invisible recoverable files from their computer should their laptop be seized.

Tor Internet Browser

This Mozilla Firefox-based browser allows users a secure tunnel to the internet, hiding your digital online identity in case you’re being monitored. There’s a portable edition available which users can run from a flash drive.

Cobian Backup

This program works on the same basis as file-sharing program Dropbox. Running in the background, users can quickly and effectively back up their data. Journalists can encrypt and decrypt files with this program if ever confidential files were to get ‘lost’.

Pidgin with OTR

Free open-source instant messenger allows users to connective to several instant messaging accounts and services. However, with the Off-the-Record (OTR) plugin, journalists can chat online with others truly ‘off-the-record’ as you enjoy a secure connection.

Nico Gous

Sierra Leone has carried the momentum from the October 2011 landing of the ACE fibre cable in Freetown and is off to a progressive start to 2012.

We must all be ready now to embrace change, change in our attitude towards one another, change in our attitude to our work and responsibilities. All of those changes should translate positively into progress and development for our country.” – President Ernest Bai Koroma, 2008.

What’s happened in the mobile and Internet industry this year? Thanks to great reporting by Sierra Express Media, we have quite a few stories to be excited about as Sierra Leone positions itself as a regional ICT leader:

  • The government (including President Koroma) launched Transparency Sierra Leone, an online portal to increase its level of openness. (More on this below)
  • GoSL announced plans to revise the existing Telecommunications Act to reverse the monopoly of Sierratel over the GoSL international internet gateway before the ACE cable is operational later this year. (A study by the GSM Association in February 2007, citing Kenya, Nigeria and Egypt as case studies, showed that competition in the international gateways market can reduce call prices by up to 90 percent and double call volumes.)
  • Airtel launched 3G service on February 3rd (Africell began offering 3G access in 2011).
  • The Government of Sierra Leone (GoSL) launched an online system to manage system contains mineral rights, export licenses, and related payments.

The transparency portal encourages interaction and collaboration between citizens and the government. Citizens may ask questions and read about government projects. In return, the government can be expected to implement suggestions and remain honest about how the nations’ resources (ie. people’s taxes) are spent. In fact, Dr. Kelfala Marrah, Chief of Staff in the President’s Office, made some excellent points at the launch event:

  • people will pay taxes without hassle when they see how their money is spent
  • the village square is now the internet
  • impose attacks and you will be rewarded for imposing attacks

The site has a very clean layout with large text. Homepage slides are uncluttered. Registries allow for quick filtering based on region. The color scheme (green, white, and blue) even matches the flag!

Transparency Sierra LeoneClick to enlarge. {Transparency Sierra Leone}

Also positive:

  • a focus on national issues and not political debate
  • collaboration between regulator, finance ministry, infrastructure authorities, broadcasters, and journalists
  • the idea centre allows for user submissions (only one has been added as of writing)
  • a blog is frequently updated with news of projects
  • social share buttons in the footer
  • FAQs explain how to participate and even how to comment on posts
  • the president has created a YouTube video (viewed 200 times since January 20th)
  • ‘Agenda for Change’ is prominently displayed as a PDF link, as are links to government websites

The nation is now busy preparing for the operation of the ACE cable later this year. After all, capacity is useless if there is no demand or if the cost structure doesn’t make sense for consumers. Profits from the ACE gateway are expected to contribute to Sierra Leone’s economic progress. The government is clearly not taking any chances is missing this tremendous opportunity.

This is a guest post from Jamie Lundine, who has been collaborating with Plan Kenya to support digital mapping and governance programming in Kwale and Mathare.

Throughout October and November 2011, Plan Kwale worked through Map Kibera Trust with Jamie Lundine and Primoz Kovacic, and 4 young people from Kibera and Mathare, to conduct digital mapping exercises to support ongoing youth-led development processes in Kwale county. One of the important lessons learned through the Trust’s work in Kibera and Mathare is that the stories behind the mapping work are important for understanding the processes that contribute to a situation as represented on a map. To tell these stories and to complement the data collection and mapping work done by the youth in Kwale, the Map Kibera Trust team worked with the Kwale youth to set up platforms to share this information nationally and internationally. Sharing the important work being done in Kwale will hopefully bring greater visibility to the issues which may in the longer term lead to greater impact.

Sharing stories of local governance

To support their work on social accountability, the Kwale Youth and Governance Consortium (KYGC) mapped over 100 publicly and privately funded community-based projects. The projects were supported by the Constituency Development Fund (CDF), Local Area Development Fund (LATF), NGOs and private donors. As one channel of sharing this information, the Consortium set up a blog called Nuru ya Kwale (Light of Kwale). According to KYGC the blog “features and addresses issues concerning promotion of demystified participatory community involvement in the governance processes towards sustainable development. We therefore expect interactivity on issues accruing around social accountability.” This involves sharing evidence about various projects and stories from the community.

One example is the documentation of the Jorori Water project in Kwale; through the mapping work, the Governance team collected details of the constituency development fund (CDF) project. The funding allocated to upgrade the water supply for the community was 6,182,960 ksh (approximately 73,000.00 USD). From their research the KYGC identified that the Kenya Open Data site reported that the full funding amount has been spent.

A field visit to the site however revealed that project was incomplete and the community is still without a stable water supply, despite the fact that the funding has been “spent.”

Jorori Water Project KwaleJorori Water Project, built using approximately 6.2 million shillings (73, 000.00 USD)

Read more about the questions the team raised in terms of the governance of CDF projects, including the detailed the project implementation process and some reflections on why the project stalled. This is information on community experiences (tacit information) that is well-known in a localized context but has not been documented and shared widely. New media tools, a blog in this case, provide free (if you have access to a computer and the internet) platforms for sharing this information with national and international audiences.

Addressing violence against children and child protection

Another blog was set up by the Kwale Young Journalists. The Young Journalists, registered in 2009, have been working with Plan Kwale on various projects, including Violence against Children campaigns. The group has been working to set up a community radio station in Kwale to report on children’s issues. Thus far, their application for a community radio frequency has encountered several challenges. New media provides an interim solution and will allow the team to share their stories and network with partners on a national and internal stage.

The Kwale Young Journalists worked with Jeff Mohammed, a young award-winning filmmaker from Mathare Valley. The YETAM project not only equips young people with skills, but through peer-learning establishes connections between young people working on community issues throughout Kenya. The programme also provides young people with life skills through experiential learning – Jeff reflects on his experience in Kwale and says:

KYJ filming the enemy withinJeff and the Kwale Young Journalists shooting a scene from “The Enemy Within”

“My knowledge didn’t come from books and lecturers it came from interest, determination and persistence to know about filmmaking and this is what I was seeing in these Kwale youths. They numbered 12 and they were me. They are all in their twenties and all looking very energetic, they had the same spirit as mine and it was like looking at a mirror. I had to do the best I could to make sure that they grasp whatever I taught.”

Jeff worked with the Young Journalists on a short film called “the Enemy Within.” The film, shot with flip-cameras, tells the story of 12-year-old girl who is sold into indentured labour by her parents to earn money for her family. During the time she spends working, the young girl “falls prey of her employer (Mr.Mtie) who impregnates her when she is only 12 years old.” Jeff reflects that “early pregnancies are a norm in the rural Kwale area and what the young filmmakers wanted to do is to raise awareness to the people that its morally unacceptable to impregnate a very young girl, in Enemy Within the case didn’t go as far because the village chairman was bribed into silence and didn’t report the matter to higher authorities.” This is a common scenario in Kwale, and the young journalists plan to use the film in public screenings and debates as part of their advocacy work in the coming months.

Jeff and the Kwale Young Journalists shot the film in four days – they travelled to Penzamwenye, Kikoneni and also to Shimba Hills national park to shoot 7 scenes for the movie. Read more about Jeff’s reflections on working with the Kwale Young Journalists on his blog.

Sharing ecotourism resources

The Dzilaz ecotourism team – a group that encourages eco-cultural tourism in Samburu region of Kwale county — also integrated social media into their work. During the last week (November 8th-12th) the group set up a blog to market the community resources, services and products. They also plan to document eco-culture sites and the impact that eco-tourism can have on the community. As of November 10th, 2011 the Dzilaz team had already directed potential clients to their website and thus secured a booking through the information they had posted.

The importance of telling the stories behind the maps

One important component to mapping work is to tell the stories behind the map. The three groups in Kwale are working to build platforms to amplify their grassroots level work in order to share stories and lessons learned. The information documented on the various platforms will develop over time and contribute to a greater understanding of the processes at a local level where youth as young leaders can intervene to begin to change the dynamics of community development.

Micro blogging service and social media website Twitter revealed yesterday that they now have the ability to block certain Tweets from other users across the world. While certain Tweets may be perfectly legal in some countries, Twitter will begin to restrict Tweets in specific countries where content may be contentious.

Twitter now has the ability to block certain Tweets from other users (image: Bartelme Designs)

“Starting today, we give ourselves the ability to reactively withhold content from users in a specific country while keeping it available in the rest of the world. Some differ so much from our ideas that we will not be able to exist there. As we continue to grow internationally, we will enter countries that have different ideas about the contours of freedom of expression,” Twitter wrote on their blog.

As an example, the company said that Tweets with “pro-Nazi content” will not be visible in France and Germany, where it is banned – but will be visible to the rest of the world.

The announcement comes in stark contrast to a blog post last year during the Arab uprisings, when Twitter said it won’t censor Tweets.

“We do not remove Tweets on the basis of their content. Our position on freedom of expression carries with it a mandate to protect our users’ right to speak freely and preserve their ability to contest having their private information revealed.”

Charlie Fripp – Acting online editor

As the protests and demonstrations rage on in Nigeria surrounding the government’s decision to cut subsidies on petrol, many citizen have taken to social media sites to voice their opinions. Fuel subsidies provided citizens with discounted petrol at the pumps, but with the government’s retraction of the subsidy, the price of petrol has literally doubled over night.

Protesters gather during a rally against fuel subsidy removal on Ikorodu road in Lagos.

Users of social media site Twitter relay messages of protest action and subsidy news under the hashtags #Occupy Nigeria and #fuelsubsidy. “In Nigeria, the protest will continue tomorrow, and I will be there to occupy,” writes user toyinoddy.

“It is occupy time in Nigeria, let all of us occupy our resources,” tweets another user.

Mr.Perkinson added his displeasure by posting “I don’t believe in #fuelsubsidy removal and corruption and I’ll back it up till the end. Win or lose.”

Facebook, the world’s biggest social media website, has also been a source of information, but more importantly a place where Nigerians share their feelings and thoughts on the matter.

With rising prices and the high cost of transportation and communication, the internet is still one of the best ways to keep abreast of the happenings surrounding strike action and related violence.

“The Internet gives us very effective uninterrupted flow. We may not have access to newspapers, radios and televisions. We may not even have the money to make all the necessary calls. The Internet is a cheap medium for mobilisation. With the Internet, you don’t even have to go to the street and risk being shot by the police who would accuse you of shooting them first even if you have not handled a gun all your life,” Lagos-based lawyer Imam Okochua told Punch Nigeria.

He also voiced his opinion on the Occupy Nigeria movement, which – according to their Facebook page – aims to end political corruption, poverty, police intimidation, and wealth inequality. “Occupy Nigeria is the dream we have cherished for a long time – a peaceful pressure on the government to come out clean.”

But not everyone is pleased with the efforts made by the Occupy Nigeria movement, and took to social media sites to voice their concerns. “Nigerians too like to copy but like a bad photocopier the result is always very poor. What is Occupy Nigeria? A very, very poor copy of the Occupy Wall street protest,” writes Bodise Wilson, who lives in Yenagoa, Nigeria.

“You want to Occupy Nigeria? Nigerians want to occupy Nigeria, who lives here aliens? Fools! And what about the Oil marketers?” he added on Occupy Nigeria’s Facebook page.

Another helpful tool in getting messages across is the use of BlackBerry’s free messaging system, which allows users to send messages and photos to other users of the service. Soon after the strike commenced, there were unconfirmed reports that the Nigerian government was planning to shut the service down. Thankfully it was proven to be false, as Director of Public Affairs at the NCC (Nigerian Communication Commission), Tony Ojobo, issued a statement contradicting the rumours.

“The attention of NCC has been drawn to the information making the rounds that it had at a meeting agreed with CEOs of telecommunications networks to shutdown BlackBerry services in order to deny Nigerians the use of that very important social network. The management hereby states categorically that there was never such a meeting, nor was there ever a resolution to shut down BlackBerry services. The public is please advised to disregard such information.”

In today’s inter-connected world, social media has proven to be a valuable tool for spreading information at a rapid pace – and it’s only growing. The use of sites like Twitter, Facebook and BlackBerry’s BBM service as a source of news and helpful hints highlights the importance of being connected – and how powerful a combined force of internet-savvy citizens can be.

Charlie Fripp – Acting Online editor

"Mohamed suffered a lot. He worked hard. But when he set fire to himself, it wasn't about his scales being confiscated. It was about his dignity." —Mannoubia Bouazizi, Tunisia Photograph by Peter Hapak for TIME

2011 will be remembered as the year that democratic awakening occurred in the Middle East and North Africa (MENA) region. Activists used information and communication technology (ICT) tools to organize and coordinate political demonstrations that brought an end to long-standing regimes and paved the way to landmark elections.

Time Magazine fittingly awarded the “Person of the Year” accolade to the protester. What would come to be known as the “Arab Spring” began in Tunisia’s under-developed town of Sidi Bouzid, where the late Mohamed Bouazizi, a street vendor whose wares were confiscated by the police, set himself on fire outside of a government building in December 2010. Few would have predicted that Bouazizi’s actions would trigger an uprising that brought an end to Zine El Abidine Ben Ali’s 23-year-old regime on January 14th.

Video clips of the first protests, including demonstrations at the spot where Bouazizi set-himself on fire, were recorded on mobile phones, posted on YouTube, and spread across Tunisia and in the Arab world when they were shared on Facebook before news media outlets such as Al Jazeera began running their stories, reports Robert Mackey in the New York Times.

The Tunisian revolutionary spirit spread in neighboring Egypt. Inspired by events in Tunsia, political demonstrations began in January as thousands took to the streets in anti-government protests against poverty, rampant unemployment, corruption, and demanding an end to the 30-year autocratic rule of President Hosni Mubarak, writes Cara Parks in The Huffington Post.

Aware of the potent effect that social media had in Tunisia’s uprising, the Egyptian government blocked Facebook, Twitter, and later Internet services to lead a crackdown on the largest protests the country had witnessed since 1970s, according to Parks. Despite violent clashes with the riot police, protests  kept going not only in Cairo, the capital, but also in Alexandria and Suez, and two other major cities.

Photo Credit: Huffington Post

The revolution’s main goal was achieved with the resignation of President Mubarak on February 11th. Activist Wael Ghonim, a marketing manager for Google who played a significant role in organizing the January 25 protests by reaching out to young Egyptians on Facebook, credited the social networking site for the success of the Egyptian people’s uprising, says Catharine Smith in The Huffington Post.

“[…] This revolution started on Facebook. […] We would post a video on Facebook that would be shared by 60,000 people on their walls within a few hours. I’ve always said that if you want to liberate a society just give them the Internet. […],” Ghonim told CNN’s Wolf Blitzer in an interview that Facebook and the Internet were responsible for the uprising in Egypt.

After Egypt, it was the turn of Syrians to protest against President Bashar al-Assad’s regime. Pro-democratic demonstrations began in January and young Syrians, inspired by the ousting of Ben Ali in Tunisia and Mubarak in Egypt, began organizing protests online and then took them to the streets.

In this citizen journalism image made on a mobile phone, Syrian men carry bread loaves during a protest against Syrian President Bashar Assad's regime, in the coastal town of Banias, Syria, May 3, 2011 Photo Credit: AP

Syrian activists have been working their computers and mobile phones, updating Facebook pages, sending out messages over Twitter, and uploading videos onto YouTube to inform the outside world of what was taking place in their surroundings since foreign reporters were banned, reports Margaret Besheer for VOA news.

Libya was the revolution’s next stop in North Africa . Protests broke out in February in the eastern city of Benghazi and escalated to an armed conflict as forces loyal to Muammar  Gaddafi clashed with anti-government rebels. Gaddafi was captured and killed on October 24 bringing an end to four decades of autocratic rule.

Libya Crisis Map illustrates how ICTs can be applied in a conflict situation. This web-based platform was created by the Standby Task Force, and used the Ushahidi crowdsourced crisis reporting system to map latest news from Libya gleaned from Twitter and traditional news sources.

The LibyaCrisisMap platform was activated by the request of the Office for the Coordination of Humanitarian Affairs (OCHA) to the Standby Task Force (SBTF). The platform was fully handed over to OCHA supervision in April 2011, and continued to be supported by a team of volunteers until June 4th of 2011.

 

Yemenis also took up the streets in February to protest against President Ali Abdullah Saleh calling for his resignation. Saleh agreed a deal, in which he will transfer power to his deputy by February 2012, ahead of elections. Young Yemeni Activists are however angry that the deal guarantees immunity for Mr Saleh and his allies, reports the BBC.

The Kingdom of Bahrain, with financial, equipment and manpower backing from its Saudi neighbor, is the only government in the MENA region to  have successfully crushed pro-democracy demonstrations, reports Adrian Humphreys in the National Post.

Revolutions in the spring paved the way to landmark elections in the fall.

Tunisian politicians engaged voters via YouTube ahead of the October 23rd elections of representative for the new Constituent Assembly, which will ratify a new constitution and appoint a new transitional government that will schedule elections for a permanent government. Tunisia Live, a startup news portal,  launched Tunisia Talks on YouTube where citizens asked questions to politicians.

Egyptians also queued up in numbers at polling stations in the country’s first democratic elections. Citizens took up the responsibility to monitor the electoral process blogging and Tweeting about irregularities and fraudulent activities. Parliamentary elections will end in March and Presidential elections are scheduled for mid-2012.

ICTs in form of social media platforms, cell phones, and the Internet played a significant role in the push for democracy and governance not only in the MENA region but also throughout the world.

Launched in June, ICT for Democracy in East Africa is a network of organizations seeking to leverage the potential of information and communication technologies (ICTs) to enhance good governance and strengthen democracy.

This initiative is funded by the Swedish Program for ICT in Developing Regions (SPIDER) and aims to promote collaboration amongst democracy actors in Kenya, Tanzania and Uganda. Member organizations in the network are Kenya’s iHub, the Kenyan Human Rights Commission (KHRC), the Collaboration on International ICT Policy for East and Southern Africa (CIPESA), Women of Uganda Network (WOUGNET), Transparency International Uganda (TIU), and Tanzania’s Commission for Human Rights and Good Governance (CHRAGG).

iHub, an open space for the tech community in Kenya, hosted a governance workshop in October.  The event brought together stakeholders in academia, government, civil society and the tech community to identify governance challenges—such as an uninformed or misinformed citizenry about their basic rights and an entrenched culture of corruption. The take away from the session was that ICTs—particularly mobile phones—provide citizens with the platform by which they can engage in governance solutions in a discreet, personalized way, anytime, anywhere.

In the wake of 2012 Presidential elections, citizens need to be better educated, informed and engaged in the political processes to avoid post-elections clashes as it was the case in 2007. To this end, KHRC plans to tap into the potential of ICTs to increase citizen participation, monitor human rights violations, monitor the electoral processes, monitor government fulfillment of promises, carry out campaigns and also inform and educate its constituents and the public on various human rights and governance issues.

Civic participation and democracy monitoring is relatively weak in Uganda given that only 59% of registered voters cast their ballots in the February 2011 presidential elections, according to SPIDER. The proliferation of ICT tools, their potential to enhance communication and improve access to important information creates an opportunity for improved citizen engagement and advocacy towards increased transparency and accountability.

Through the strategic use of ICTs, Women of Uganda Network (WOUGNET), aims to improve access to public services, increase efficiency, transparency and accountability of government and political processes to ensure that citizens are informed about government functions and promote efficient service delivery.

WOUGNET will particularly target women, in community based organizations (CBOs) located in the rural districts of Northern Uganda.  WOUGNET aims build the ICT capacity of these (CBOs)  to monitor public service delivery as part of its anti-corruption strategy.

Similarly, Tanzania’s CHRAGG is implementing a project that will create  a system that will enable citizens to file complaints, check the status of already filed complaints and receive feedback through SMS. The project will help poor Tanzanians forego the transportation lodging costs involved in filing complaints in far off regional offices.

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