Position: Evaluation Expert, USAID EE/MELDS

Location: Remote/Washington DC

Integra leads the Europe and Eurasia/Monitoring, Evaluation, Learning, and Decision Support (EE/MELDS) contract for the USAID/Europe and Eurasia (EE) Bureau and missions. Integra provides USAID/EE with technical and advisory services related to monitoring, evaluation, and learning (MEL) of USAID/EE projects and activities to enhance MEL capabilities and collect empirical evidence for programming, learning, and adapting. 

Integra is seeking an Evaluation Expert or Senior Evaluation Expert to assist the Evaluation Team Lead in designing, implementing, and reporting USAID project and portfolio performance evaluations in Europe and Eurasia. This role includes contributing to evaluation methodologies, data collection, analysis, and reporting while working closely with team members and stakeholders. 

ROLE/RESPONSIBILITIES

Senior Evaluation Expert
  • Provide guidance on desk review processes, helping the team interpret project documents, data, and stakeholder information frame the evaluation context.
  • Advise on the evaluation design, including methodologies, data collection tools, and timelines, ensuring alignment with best practices and evaluation goals.
  • Offer input on team responsibilities and support training efforts, promoting consistent and accurate data collection methods.
  • Support the team during data collection, providing insights to ensure data quality and actively participating in key stakeholder presentations and workshops as needed.
  • Review and advise on evaluation report drafts to ensure clarity, comprehensiveness, and alignment with USAID/E&E guidelines.
  • Serve as a key advisor, coordinating with USAID and implementing partners to uphold ethical standards and ensure a robust evaluation process.
Evaluation Expert
  • Conduct a detailed desk review of project documents (including reports and collected data) to understand project context and stakeholder involvement.
  • Assist in designing the evaluation methodology and data collection tools with guidance from senior experts.
  • Support role assignments and train team members on evaluation tools and methods to ensure consistent data gathering.
  • Coordinate and participate in data collection activities, including virtual and in-country sessions, ensuring accuracy and thorough documentation.
  • Contribute to drafting evaluation reports in compliance with USAID/E&E guidelines, and assist in gathering and organizing team inputs.
  • Collaborate closely with the evaluation team and senior management, maintaining ethical standards and clear communication with stakeholders throughout.

QUALIFICATIONS

  • Minimum of 5 years of experience designing and implementing project performance evaluations.
  • Experience in qualitative and quantitative data collection, analysis, and presentation, including designing KII, FGD, and survey tools, analyzing and visualizing data using qualitative and quantitative analysis tools.
    • Preference is given to candidates with experience programming surveys in Kobotoolbox or Survey Monkey.
    • Proficiency in conducting qualitative data analysis using ATLAS, Ti, Nvivo, or similar platforms are preferred.
    • Data visualization skills using Tableau or PowerBI is a plus.
  • Experience delivering remote and in-person presentations to present, discuss, validate, and/or co-create evaluation findings, conclusions, and recommendations. 
  • An undergraduate degree is expected, with a strong preference for those holding graduate degrees in Monitoring and Evaluation, Qualitative and Quantitative Research, Statistics, Sociology, International Development, Public Policy, or related fields.
  • Experience or expertise in Eastern Europe, Central Asia, the Middle East, and East Asia is preferred.
  • Working proficiency in English is strongly preferred.

HOW TO APPLY:  Qualified and interested candidates should submit a cover letter and CV to jobs@integrallc.com. Please include “Evaluation Expert” in the subject line of the e-mail. No phone calls please. Only short-listed candidates will be contacted.

Integra provides equal employment to all participants and employees without regard to race, color, religion, gender, age, disability, sexual orientation, veteran or marital status.

Position: Project Performance Evaluation Team Lead, USAID EE/MELDS

Location: Remote/Washington DC

Integra leads the Europe and Eurasia/Monitoring, Evaluation, Learning, and Decision Support (EE/MELDS) contract for the USAID/Europe and Eurasia (EE) Bureau and missions. Integra provides USAID/EE with technical and advisory services related to monitoring, evaluation, and learning (MEL) of USAID/EE projects and activities to enhance MEL capabilities and collect empirical evidence for programming, learning, and adapting. 

Integra is seeking experienced Evaluation Team Lead candidates to manage the design, execution, and reporting of USAID project and portfolio evaluations in the Europe and Eurasia region. The role involves leading methodology design, team coordination, data analysis, stakeholder engagement, and report development. This position offers the opportunity to contribute to impactful development initiatives in Eastern Europe and Central Asia.

RESPONSIBILITIES:

  • Conduct comprehensive desk reviews of relevant project and sector documents, including data, reports, and stakeholder information.
  • Design the evaluation methodology and develop data collection tools in collaboration with the Evaluation Expert.
  • Delegate and train the evaluation team on their responsibilities and the use of evaluation tools, ensuring accurate and consistent application and understanding.
  • Lead all phases of data collection (virtual and in-country).
  • Manage the processing and analysis of data.
  • Oversee key stakeholder engagements including presentations and workshops.
  • Develop and refine comprehensive evaluation reports aligned with USAID/E&E guidelines, delegating report sections among team members as appropriate.
  • Manage the Evaluation Team, coordinate with USAID, and ensure ethical standards are maintained throughout the evaluation.

REQUIREMENTS:

  • A minimum of eight (8) years of experience implementing project performance evaluations, including serving as Team Lead of 3+ evaluations.
  • Experience conducting project performance evaluations for USAID is required.
  • Experience with the World Bank and the United Nations is highly valued.
  • Experience leading evaluation teams of at least four (4) team members is required.
  • Experience in qualitative and quantitative data collection, analysis, and presentation, including designing KII, FGD, and survey tools.
  • Experience analyzing and visualizing data using qualitative and quantitative analysis tools.
  • Experience beyond the traditional mixed-method evaluation design, including but not limited to case study design, process tracing, system mapping, and outcome harvesting, is preferred.
  • Experience delivering remote and in-person presentations to discuss, validate, and/or co-create evaluation findings, conclusions, and recommendations.
  • An undergraduate degree is expected, with a strong preference for those holding graduate degrees in Monitoring and Evaluation, Qualitative and Quantitative Research, Statistics, Sociology, International Development, Public Policy, or related fields.
  • Experience or expertise in Eastern Europe and/or Central Asia is preferred.
  • Advanced proficiency and fluency in written and spoken English, equivalent to a native level.
  • Exceptional organizational, analytical, and writing skills.

HOW TO APPLY:  Qualified and interested candidates should submit a cover letter and CV to jobs@integrallc.com. Please include “Project Performance Evaluation Team Lead” in the subject line of the e-mail. No phone calls please. Only short-listed candidates will be contacted.

Integra provides equal employment to all participants and employees without regard to race, color, religion, gender, age, disability, sexual orientation, veteran or marital status.

Position: Project Director, USAID Analytical Services V (ASV)

Location: Remote/Washington DC

Integra is seeking Project Director candidates for an upcoming proposal on the multi-year Analytical Services V contract. This mechanism will provide the Bureau for Democracy, Conflict and Humanitarian Assistance’s Center of Excellence on Democracy, Human Rights, and Governance (DCHA/DRG) with the means to support US foreign policy objectives by promoting resilient, democratic societies. Support for DRG is vital to the pursuit of freedom and national security and is essential to achieve the Agency’s and the US Government’s broader social and economic development goals. The IDIQ will directly build on USAID’s DRG Strategy by supporting USAID Missions and other operating units to develop strategies and projects that will have the greatest impact.

Responsibilities:

  • Provide overall leadership and technical direction throughout the project’s life with a focus on achieving results as described in the contract.
  • Provide technical inputs on select activity proposal efforts.
  • Serve as a primary point of contact for USAID staff and relevant stakeholders, reporting on progress, assessing evolving needs, and communicating lessons learned.
  • Contribute to technical work products, provide quality assurance, and own the delivery of high-value reports and workshops to USAID clients.
  • Work with Integra home-office staff in personnel, contract administration and financial management of the overall project.

REQUIREMENTS:

  • Advanced degree in economics, statistics, sociology, international development or other social science fields.
  • Minimum of 10 years of experience in MEL and research activities for international development.
  • Minimum of 5 years of experience in direct management or oversight of USAID projects.
  • Experience working with USAID/DRG, BHA or OTI preferred.
  • Expertise in democratic governance, participation and inclusion, DEIA, free and fair elections, promoting independent media, civic engagement, rule of law, human rights, e-governance and digital democracy, anti-corruption, and countering authoritarianism highly preferred.
  • Proficiency in USAID regulations, FAR, ADS, procurement procedures, and contract compliance.
  • Experience managing teams of internal staff and consultants resulting in successful project delivery, with a strong preference for experience in managing the concurrent implementation of multiple task orders under similar IDIQ mechanisms.
  • Demonstrated experience in technical proposal writing skills for USAID, Department of State, Millennium Challenge Corporation, or other donors for procurement opportunities.
  • The ability to produce high-quality technical work expeditiously and independently.
  • Strong people skills evidenced by client and team management experience, including through Project Manager roles.
  • Proficiency in Word, Excel, and PowerPoint.

Remuneration Package: A competitive package would be offered based on salary history and
work experience.

HOW TO APPLY:  Qualified and interested candidates should submit a cover letter and CV to jobs@integrallc.com. Please include “Project Director, USAID Analytical Services V (ASV)” in the subject line of the e-mail. No phone calls please. Only short-listed candidates will be contacted.

Only shortlisted candidates will be contacted.

Integra provides equal employment to all participants and employees without regard to race, color, religion, gender, age, disability, sexual orientation, veteran or marital status.

Today South Africa is celebrating Human Rights Day. We’re celebrating the long road to democracy covered with sticks and stones leaving apartheid’s oppression behind us. The path we’ve tread has been a long one, but 18 years into our democracy we enjoy rights many others around the world are still denied. Freedom of speech and media freedom are some of the most important rights we’ve gained.

Man sitting on the ground using a laptop, in front of a convoy of army tanks. (Similar to the famous photo from Tiananmen Square)

Internet censorship is one arm of media censorship. (image: bestvpnservice.com)

However, if you look at Reporters Without Border’s annual freedom index released earlier this month, many African governments still deny democratic media coverage. Many journalists cannot report openly on what is happening in their country.

Technology could play a crucial role in helping journalists get the message out of what is happening in their countries. That’s why we’ve compiled a list of five programs journalists can use to get their stories out:

RiseUp

This email service allows you to send emails without the government monitoring your actions as the connection is encrypted. Journalists need safe and secure access to correspondents abroad if they want international media coverage of possible local atrocities.

Eraser

Government official knocking on your door as you’re working on a confidential file? Eraser allows journalists to secure delete files and invisible recoverable files from their computer should their laptop be seized.

Tor Internet Browser

This Mozilla Firefox-based browser allows users a secure tunnel to the internet, hiding your digital online identity in case you’re being monitored. There’s a portable edition available which users can run from a flash drive.

Cobian Backup

This program works on the same basis as file-sharing program Dropbox. Running in the background, users can quickly and effectively back up their data. Journalists can encrypt and decrypt files with this program if ever confidential files were to get ‘lost’.

Pidgin with OTR

Free open-source instant messenger allows users to connective to several instant messaging accounts and services. However, with the Off-the-Record (OTR) plugin, journalists can chat online with others truly ‘off-the-record’ as you enjoy a secure connection.

Nico Gous

Chocolate giant Hershey has been the target of unwanted smart phone campaigns recently in a battle to combat child labor violations. The Raise the Bar Hershey campaign, started by four activist organizations, developed “Consumer Alert” cards that include a QR code (like a barcode) to warn shoppers about the labor practices.

With the ability of ICTs to distribute information faster and farther than ever, it is no surprise that people all over the world are able to start campaigns that promote fair labor practices, transparency and equality, often gaining followers and media attention almost immediately. Those informed about a particular issue can raise awareness on it using social media like Facebook, posting a video on YouTube, or starting their own campaign on sites like Change.org, an organization that helps individuals or groups run social change campaigns. Knowmore.org empowers consumers to purchase products and support companies that promote fair trade, human rights, and democracy. The site makes it easy to determine which corporations use unethical (or ethical) practices through its browser extension that alerts consumers on where companies stand on particular issues as they browse the company websites.

Consumer alert placed next to Hershey displays in supermarkets

Photo credit: news.change.org

The Raise the Bar campaigners claim that Hershey “lags behind its competitors” in enforcing labor rights standards among its suppliers and in tracing the source of its cocoa which comes largely from West Africa, an area known for forced labor, child labor and human trafficking. Volunteers have been placing the alert cards next to Hershey products and displays, and shoppers are able to scan the code by using smartphone applications. The QR code on the cards opens a web page on the campaign’s website, allowing consumers to take action immediately by signing a petition on Change.org or getting involved in other ways.

QR codes have been used by shop owners to offer information and coupons to shoppers as they pass by as well as to show pictures of meals on restaurant menus. The codes can be easily built by anyone using free online tools.

Raise the Bar Hershey QR code- smart phone app takes consumers to website

Photo credit: raisethebarhershey.org

Other organizations also use smartphones in order to monitor businesses to ensure they are following labor laws.  Free2Work evaluates major companies around the world based on their labor policies and has established a mobile app that allows consumers to easily find companies, share information, and receive updates. The United States Department of Labor has its own smartphone application for workers to keep track of their wages to help guarantee that they receive proper compensation. Through the app, employees can track their work hours for any of their employers, as well as access information on wage laws.

As smartphones become more advanced, the potential for increasing transparency and promoting fair labor practices worldwide grows. Concerned citizens have a plethora of tools at their disposal to gain and redistribute information on a topic, allowing them to hold companies, as well as governments, accountable to fair labor standards. Time will tell whether this will force companies to step up their standards.

This summer I have wrote a lot about good governance programs to fight corruption, improve government effectiveness and accountability, and how they they are crucial to developing countries economic development, overall prosperity, and empowerment of civil society. One issue, however, can be the monitoring and evaluation of democracy and governance projects, which can sometimes be difficult–public opinion surveys as a form of measurement can be fraudulent, or uneven, and systems can be disorderly. Although ICTs are not a panacea for a development, they can help to streamline democratic and good governance strategies, and embolden civil society to play a participatory role. Some of the ways ICTs can be employed in democracy and governance projects, such as e-government strategies, election monitoring systems and enabling citizen media, can drastically improve the efficiency of these initiatives. Based on what I have learned so far, below are suggestions for monitoring and evaluation for an e-governance strategy, how to implement an election monitoring system from the beginning til the end, and how best to measure the effectiveness of citizen media:

1. E-government and Participation

  • Benefits: Transparency can be enhanced through the free sharing of government data based on open standards. Citizens are empowered to question the actions of regulators and bring up issues. The ability of e-government to handle speed and complexity can also underpin regulatory reform.  E-government can add agility to public service delivery to help governments respond to an expanded set of demands even as revenues fall short.

First, on the project level, question if the inputs used for implementation and direct deliverables were actually produced. The government’s progression or regression should not rely solely on this because there are other outside variables. For the overall implementation, ask if the resources requested in place, and were the benchmarks that were set reached? Featured below is a timeline on how to implement a good e-government strategy.

Phases of e-government

Source: ITU

 

2. Strengthen Rule of Law with Crowdsource Election monitoring:

  • Benefits: Support for election monitoring may be provided prior to and/or during national or local elections and can encourage citizens to share reports from their community about voting crimes, ballot stuffing and map these crimes using Ushahidi. By documenting election crimes, it can provide evidence of corrupt practices by election officials, and empower citizens to become more engaged.
  • Drawbacks: Publicizing information to the  broad public means without checking the information’s validity these systems can be abused in favor of one political party or the other, and elections can be highly contested.
Photo Credit: movement.org

Photo Credit: movement.org

 

Below are systematic instructions on how to implement the “all other stuff” needed for a election monitoring system, like Ushahidi:

Step 1. Create a timeline that includes goals you have accomplished by different marker points leading up to the election, and reaching target audiences

Step 2. The more information reports the better for the platform, but consider a primary goal and focus on filtering information about that goal to the platform, put it in the About section.

Step 3. Target your audience and know how they can be reached for example

  • Community partners
  • Crowd
  • Volunteers

Step 4. Figure out who your allies are—NGOs and civil society organizations that will want to support, and provide resources for more free and fair elections in your country. Figure out what groups would be best for voter education, voter registration drives, civic engagement or anti-corruption. Building a new strategy on top of the already existing ones will help to promote the campaign and making it more sustainable overtime.

Step 5. Reach out and meet with the groups you have targeted—and make sure to identify people from that country living abroad, reach out to the diaspora. Ask yourself the following questions when the program is implemented: should all reports be part of the same platform? Should reports come in before voting begins or just offenses taking place during elections? What about outreach after the election takes place for follow-up M&E?

Step 6. Get the word out to as many citizens as possible using flyers, local media, and target online influencers, such as those on Twitter or Facebook. Attract volunteers to assist in the overall outreach and publicity plan—a volunteer coordinator, technical advisor and, if possible, a verification team or local representatives, to relay and confirm what monitoring the electoral processes is all about.

Step 7. Information sources:

  • Mobiles: Frontline SMS can work as reception software for submissions via text.
  • Email/Twitter/Facebook: Consider creating a web form to link people to on social networks which asks for everything you need, including, detailed location information, category and multimedia.
  • Media Reports and Journalists: Have volunteers look in the news for relevant information to be included in the reports
  • Verification team: Either a local organization or journalist works best—on site that is able to receive alerts from the platform on events happening around their polling stations to be able to verify what is going on. Cuidemos el Voto modeled Ushahidi slightly for incoming reports from whitelisted people to show up automatically, for example non-governmental election monitoring organizations.

Step 9. Monitoring and Evaluation

  • Closing the loop of information: How will you show citizens who provided information on electoral fraud that you received it? Have a system in place to tell community representatives that the information was received and it will be acted upon.
  • How will you act on that information in the country’s courtrooms, though? Make sure to preserve the documentation of election fraud that your platform has received so that it can serve to hold the perpetrators accountable in court.

3. Citizen Media

Citizen media allows content to be produced by private citizens outside of large media conglomerates and state run media outlets to tell their stories and provide bottom up information. Also known as citizen journalism, participatory media, and democratic media, citizen media is burgeoning with all of the technological tools and systems available that simplify the production and distribution of media

  1. Benefits: In addition to the above-mentioned benefits, citizen media also allows a sense of community where up-to date news covers a variety of angles, stories, and topics found in hard to reach places.
  2. Drawbacks: It can be risky for the citizens journalists and their supporters. They can be identified and targeted by members of the oppression, where they will be put in jail or tortured. There is no gatekeeping, verifying, or regulating the information—this is not a problem when it comes to video or photos, but definitely with information. Also, connectivity issues may not allow citizens to upload the information.
  3. Helpful Resources: This journalist’s toolkit is a training site for multimedia and online journalists.
  4. Monitoring and Evaluation for citizen media projects: Governments have foreign policy and economic agendas that guide their choices on how they fund projects, therefore, it’s important that the grantees and activists understand and share the same objectives. This is also beneficial to learn from projects over time to avoid redundancy and enhance efficiency of implementation.
  5. Measurement approaches—Some corporate funding agencies like the Gates Foundation, Skoll Foundation, and Omidyar Network insist on measuring citizen media projects, while other funding agencies like the Knight Foundation insist less on measurement. It’s important to measure both quantitative and qualitative outcomes and give constructive feedback to the contributors so that they can become more effective.
  • Quantitative—Objectives may sometimes change in response to your context, but keep the end goal in mind, continue to measure yourself against the objectives. This can be done through web analytics or web metrics—website performance monitoring service to understand and optimize website usage
  • Qualitative—Primarily anecdotal and used to shift policy objectives. In the end, however, it’s about visualizing the change you are trying to bring in the world, and making it happen.

 

 

 

 

 

 

 

 

Mexico police are arrested by the army Photo Credit: Tribune Newspapers

Photo Credit: Tribune Newspapers

This month, Mexican president Felipe Calderón, honored his recent Federal Anti-Corruption Initiative by arresting hundreds of federal detectives, prosecutors, and others, from the Mexico’s Attorney General office.

The recent expulsions are part of a broad effort across Mexico to clean up the corrupt police forces historically associated with organized crime, especially the drug cartels responsible for 40,000 deaths since Calderón came to power in 2006.

For the Mexican citizens, though, information on the detention of these authorities is inaccessible, stagnant, and corrupt practices go unprosecuted.

New anti-corruption mapping systems and platforms, however, can make these processes more transparent, and encourage citizen contribution, while holding dishonest authorities more accountable.

Last Tuesday, Mexican Attorney General Marisela Morales said that the agency was currently firing 424 officials, a majority of which failed to pass lie-detector tests, amongst other indicators aiming to oust corrupt authorities.

“We are strengthening our vigilance to make sure that our own officials abide by the law,” Ms. Morales said, according to the Wall Street Journal. This is the second substantial group of lay-offs for federal officers indicted in unlawful practices—last summer 10% of the entire federal police force was fired.

The office intends to administer the lie detector tests to all local, state and federal police this year, while aggregating the results and putting them in a national database, in an effort to ensure fired policemen will not be rehired.

Mexico police officer

Photo Credit: France 24

The recent measure coincides with Calderón’s Anti-Corruption law, approved last year by the Mexican Senate, created to diminish corrupt the police practices closely linked with the drug cartels.

Nevertheless, not evident within the current arrests is how the general public will be able to access this national database, and contribute to it on events they see everyday.

Particularly when the 2010 UN e-government survey found that Mexico had the most advanced e-services development in Latin America and Mexico’s IT spending is forecast to grow at a compound annual growth rate (CAGR) of 10% over 2011- 2015.

Advanced within their connectivity and citizen participatory programs, Mexico should have this national database shared in an open source software system, similar to that of the Kenya’s Open Data Initiative.

Mexican residents should be able to view, and add their own instances of bribery and corruption to the database to lend their perspective on the, “bad cop vs. good cop,” boundary marks—helping to differentiate those people who supposedly protect them.

This website could also include an interactive Ushahidi map to illustrate towns where officers were arrested, and reporting features similar to Ipaidabribe.com.

These participatory mapping and reporting websites would allow Mexican citizens to demonstrate where corruption affects their everyday life the most, and where in public services corruption runs rampant.

Hopefully an engaging approach will help to prosecute abusers, rather than merely detaining them.

 

 

 

The President of Kenya, Mwai Kibaki, watches a demonstration of the Huduma platform at the Kenya Open Government Data Portal launch, looking on is Dr. Bitange Ndemo, Permanent Secretary in the Ministry of Information and Communication

The President of Kenya, Mwai Kibaki, watches a demonstration Photo Credit: Ushahidi

Last Friday, Kenyan President Mwai Kibaki inaugurated the Kenya Open Data Initiative (KODI), an online resource to catalog and display the government’s expenditures—launching the ICT pioneering country into a new epoch of transparency and accountability.

The new initiative is a crucial step for Kenyan citizens to monitor public spending amid previous corrupt practices, including the alleged manipulation of the 2007 elections.

Kenya ranked 154 out of 178 total countries in Transparency International’s 2010 Corruption Perceptions Index.

Screenshot of Kenyan open data initative

Screenshot of KODI

The KODI contains 160 datasets arranged by country-level and county, and is organized within various sectors, including: education, energy, health, population, poverty, along with water and sanitation. Information for the datasets were taken from national census, government ministries, and information from the World Bank.

Prior to creating this information platform, the Kenyan government seldom made statistics and information on these sectors publicly available, or would postpone their release.

Now, however, they are taking a participatory approach to following the new 2010 Kenyan Constitution requiring the government to make information on the country publicly accessible.

On its homepage, the KODI website asserts the new transformation taking place:

Our information is a national asset, and it’s time it was shared: this data is key to improving transparency; unlocking social and economic value; and building Government 2.0 in Kenya

The platform allows citizens to actively engage on the information they want, and need to know.

Users of the open data portal can create interactive charts and tables, and developers can download the raw data to build applications for web and mobile. Additionally, users can press a “suggest a dataset” icon, which aggregates the requests for new information and sorts them according to relevance.

According to the Guardian, Kenyans have already made mass requests for data on youth unemployment, libraries, crime, and the locations of primary and secondary schools.

The data portal is managed by the Kenya ICT Board in partnership with the World Bank, and is powered by Socrata.

In addition to managing the data, the Kenya ICT Board plans to award groups and individuals who configure the data advantageously, intending to give out up to thirty grants to those with the best ideas.

A series of valuable initiatives have already been taking place.

Huduma (Kiswahili for “service”), derived from Ushaidi, has already started to use statistics collected on health, infrastructure, and education to compare the provision of aid across different districts of Kenya. Business Daily, a Nairobi-based news service, had announced plans to publish a series of articles on the newly released applications and services. Virtual Kenya built an application mapping counties where Members of Parliament declined to pay taxes.

 

Screenshot of Ushahidi's Huduma with different Kenyan districts

Screenshot of Ushahidi's Huduma

Kenyan entrepreneurs are now in charge of publicizing this information and making it user-friendly.

Though the Kenyan government has been lambasted for a lack of transparency and accountability in the past, this open source data program allows Kenyan citizens to recognize development challenges and foster their own solutions—leading themselves and their county into a new era of progressive growth.

U.N. Logo with computer and wireless signal next to it

Photo credit: Governify

Amidst the Middle Eastern revolutions and wake of the Arab Spring, the U.N. released a report last month announcing that Internet access is a basic human right, but some people are unconvinced.

The report, which was released May 16, is in conjunction with the ongoing response to the disconnection of Internet access and filtering of content by authoritarian governments around the world.

The UN Special Rapporteur on Freedom of Opinion and Expression, Frank La Rue, presented his report on freedom of expression and the Internet to the U.N. Human Rights Council (OHCHR) in Geneva last Friday.

The report states that the Internet has become an important medium upon which human expression occurs.

photo of Frank La Rue Photo Credit: UN, Jean Marc Ferré

Photo Credit: © U.N.- Jean Marc Ferré

Mr. La Rue made similar assertions on World Press Freedom Day, stating the Internet is a public space that encourages the facilitation of dialogue in civil society. Alternatively, he contended, politicians can use the same channel to repress dissent.

The special Rapporteur warned in the report that fearful governments are increasingly restricting the flow of information on the Internet due to its potential to mobilize people.

“In recent months, we have seen a growing movement of people around the world who are advocating for change – for justice, equality, accountability of the powerful and better respect for human rights,” Mr. La Rue asserted in his speech to the OHCHR in Geneva.

He referred to China’s filtering systems which prevent access to sites containing key terms such as “democracy” and “human rights”; and the “just- in-time” blocking, which denies users access to key information during times of social unrest, such as in the Middle East, as events that are deeply concerning to him.

While noting that the Internet is a relatively new communication medium, Mr. La Rue stressed the applicability of the international human rights framework when assessing whether governments are unduly restricting the flow of information online.

“Legitimate expression continues to be criminalized in many States, illustrated by the fact that in 2010, more than 100 bloggers were imprisoned,” the Special Rapporteur warned. “Governments are using increasingly sophisticated technologies to block content, and to monitor and identify activists and critics.”

In the report, he explores key trends and challenges to the right of all individuals to exercise their right to freedom of expression, as guaranteed in Article 19 of the Universal Declaration of Human Rights:

The vast potential and benefits of the Internet are rooted in its unique characteristics, such as its speed, worldwide reach and relative anonymity. At the same time, these distinctive features of the Internet that enable individuals to disseminate information in “real time” and to mobilize people has also created fear amongst Governments and the powerful. This has led to increased restrictions on the Internet through the use of increasingly sophisticated technologies to block content, monitor and identify activists and critics, criminalization of legitimate expression, and adoption of restrictive legislation to justify such measures.

Mr. La Rue’s reference echoed Hilary Clinton sentiment on Internet freedoms and the U.S. continued interest in upholding the values of Article 19 when she spoke last January.

“The internet is a network that magnifies the power and potential of all others. And that’s why we believe it’s critical that its users are assured certain basic freedoms. Freedom of expression is first among them.” Clinton stated in her address.

“This freedom is no longer defined solely by whether citizens can go into the town square and criticize their government without fear of retribution. Blogs, emails, social networks, and text messages have opened up new forums for exchanging ideas, and created new targets for censorship.” she proclaimed.

The U.S. has made no comment on the most recent U.N. report.

One new idea featured in the report stresses that a person’s Internet access should remain connected even if an individual violates intellectual property law. This would typically apply to copyright infringers who knowingly download music and videos without paying.

This is one of the more controversial points in the report, as there is clearly a still a divide between how to balance the legal system with an individuals freedom of expression—without crossing the line of using the Internet for criminal purposes.

The Special Rapporteur went on to highlight in the report the need for better protections on intermediaries, which includes Internet access providers, and a person’s right to privacy with the inclusion of data protection

Mr. La Rue emphasized that states should include Internet literacy skills in school curricula, and provide training on how users can protect themselves from harmful content.

While this report provides good insight on how the Internet has increasingly become a vehicle for the freedom of expression and governments who deny access counter that liberty, public opinion has vacillated that the U.N. should deem it as a “universal human right,” but it has its critics.

The influential and outspoken critic, Kentaro Toyama, is one such opponent. “The question is whether the Internet must be actively made available to everyone, which is the implication of something being a human right. There are many things that are desirable, but which cannot practically be provided for all, and are not absolutely critical to dignified human life.”

Gordon Kelly of Trusted Review, starts his article on the report by stating, “Air, water, free speech… there are many things over the years we have come to see as basic human rights. According to the United Nations this week we should all start getting used to another, perhaps more surprising one, Internet access.”

Their points are important and risks becoming redundant in the public’s common notion of what the La Rue is trying to achieve in this report, however, that is not the U.N.’s objective.

By definition, universal human rights are international standards that are set to help guard people around the world from severe political, legal, and social abuses. Examples of human rights are the right to a fair trial when charged with a crime, the right not to be tortured, and the right to engage in political activity.

It this sense, it should be noted that La Rue was not discussing Internet access as a new right, rather as an addition to the underlying importance of the right to freedom of expression. This should also imply access to information and the right to express ideas and opinions.

The human right to the freedom of expression and opinion encourages civil societies participation, associated with other democratic freedoms like freedom of press that creates a safeguard for other freedoms that are critical to leading a dignified human life. A voice to demand basic human rights that are not “guaranteed” by governments can ensure other rights, like minimal nutrition standards and clean water.

Internet access is not a guaranteed human right, rather it is a channel and tool used to fuel further civil liberties that encourage social and economical development in oppressed communities. Citizens’ ability to have their voices be heard is critical to enhancing their livelihoods and quality of life, as they can hold their governments accountable to addressing and meeting their needs.

There are other tools that have been previously used to further citizen’s rights to lead a better life. Take, for example, national government and U.N.’s initiatives in water sanitation centers.

Africans gathered around a water sanitation center

Photo Credit: Pulitzer Center

Water sanitation centers were not declared human right, but they still serve as instruments in creating a clean source of drinking water for citizens to survive on. The centers are not a silver bullet solution for access to water, just like Internet is not an all-encompassing solution to development, but these tools help in its aim.

Internet access should not be thought of as the only tool to be used to enhance these democratic liberties—mobile and radio—are also devices that improve the ability to freely express opinion as a human right.

In addition, when La Rue argued that universal Internet access reducing authoritarian regimes stronghold in oppressing online dissidents, this was also highly criticized.

Toyama writes in response, “…the reality is that any dictator willing to shut down or censor the Internet is already engaged in violating other more important human rights, such as the right not to be shot in the head or tortured by secret police.

Though he is correct that any dictator censoring information is usually engaged in other fundamental human rights violations, extending beyond information control, this is not a valid argument against free speech.

However, there is a core meaning beyond censorship and shutting down Internet access by dictators and authoritarian regimes. As evidenced, in Iran’s proposed internal Internet, and China’s Great Firewall, these leaders recognize the power of communication in fueling the change desired by their citizens.

It also shows that they the Internet is a communicative tool that can be used to channel that change, and dictators are immediately threatened by it.

Although information may not appear at the base of Maslow’s hierarchy of needs, the freedom of expression and opinion are still protected human rights under Article 19. Public opinion seems to side with the United Nations, or on the BBC World Service survey finding that almost four in five people around the world believe that access to the Internet is a fundamental right.

Ugandan man throwing a brick into a fire

Photo credit: Reuters/Edward Echwalu

Protests over rising fuel and food prices continue despite Ugandan government attempts to slow them down by blocking Facebook, Twitter, and censoring media content.

Last week, President Yoweri Museveni cited social media and negative media coverage as primary proponents of fueling social unrest amid state led violence.

Protestors boycotted fuel purchases by “walking to work” for the past two months in an effort to demonstrate against the government spending at a time of heightened government expenditures.

In Uganda, the price of staples such as wheat have increased up to 40%, according to the World Bank.

UCC wrote to all ISPs last month asking them to block access to the two social media websites for 48 hours, but their request was denied.

“If someone is telling people to go and cause mass violence and kill people and uses these media to spread such messages, I can assure you we’ll not hesitate to intervene and shut down these platforms,” Godfrey Mutabazi, executive director of the Uganda Communications Commission (UCC) stated last month.

The Uganda’s communications regulator relies on Internet service providers to enforce their demands, as they cannot block access to the sites themselves.

Separately, last week Museveni described both local and international media, like the BBC, as “enemies of the state” at a time when journalists are reporting brutal assaults and harassment by security forces.

Journalists have imposed a news blackout on the Ugandan government in protest against what they described as rising brutality against covering demonstrations over the high prices. The media blackout includes official police and army functions.

Following Museveni’s warning this week, the outgoing Minister for Information, Kabakumba Masiko, told BBC’s Network Africa program that Ugandan laws would be amended to deal with any journalist who behaves as an “enemy of the state”.

She state on the program:

If you look at the way these media houses have been reporting what has been going on in our country, you realise they were inciting people and trying to show that Uganda is now ungovernable, is under fire as if the state is about to collapse.

Early last year the minister took a proposed Press and Journalist Amendment Bill to the Cabinet, where it creates a new publication offense of “economic sabotage”.

 Ugandan president  Museveni with paper accusing media of sabotage

Museveni accused media of sabotage in 2008 address Photo credit: Monitor

If passed, the law would give absolute dominance to Media Council, the statutory regulator, the authority to revoke the license of any media outlet that publishes “material that amounts to economic sabotage”.

The officials’ efforts are part of a recent trend by autocratic governments to block social media sites and having media blackouts to control social movements.

The US State Department spokesman issued a statement of concern in how blocking communication mediums adversely affects civil society.

“We are also concerned by reports that the Ugandan government has attempted to restrict media coverage of these protests and, on at least one occasion, block certain social networking websites,” the statement said.

The ongoing role of social media and the concurrent suppression of media freedom in anti-government protests make governments’ actions against civil society measurable and accountable.

It is clear that the future of reporting will be increasingly difficult for authoritarian countries to really control what their people see and hear.

 

 

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