As the United Nations COP17 Climate Change Conference wraps up today after two weeks of intense meetings and negotiations among world leaders, ICTs have frequently surfaced as significant in helping solve the global climate change problem.

While the task of positioning the role of ICTs within climate change negotiations is challenging, groups like the newly formed Coalition on ICTs and Climate Change have been actively working to raise awareness, mobilize political will, and encourage governments to include ICTs within their climate change policies. The result has been for COP17 to give more visibility to the role of ICTs in climate change action.

Techies at the Durban climate change conference

Photo credit: Notes on ICTs, Climate Change and Development (NICCD)

During the conference, there were side meetings focused on ICTs, an “ICT Day,” and a Digital Media Lounge that provided a platform for experts and practitioners to have a tele-presence.  In addition, tech companies Techamerica and Digital Europe launched an online crowdsourcing app called “Poliwiki.” The tool is the first digital channel of its kind in the world, and serves as an “online platform to help policy-makers and innovators combat climate change in a smart and transparent way.”

ICT buffs have been blogging and tweeting throughout the conference on ICTs and climate change. Sunil Bharti Mittal of the Times of India wrote an article about the enormous opportunity that ICTs hold to “usher in transformational changes in the carbon intensity of growth.” He believes that investment in the ICT sector can deliver “exponential returns in terms of emissions reduction.” His article provides instances of this, such as smart grids whereby electric companies utilize ICTs to reduce losses, prevent outages and provide customers with information on how to manage their own carbon footprints, potentially leading to a 5-9% reduction in greenhouse gases in the United States.

The 2011 Apps4Africa competition, which searches for the most innovative solutions to global challenges, made its theme “Climate Challenge” in order to center around the strategic themes that coincide with policy decisions made during COP17. The winners of the West Africa Climate Challenge were announced on Wednesday, December 7 during the conference, with the first prize of $15,000 going to a web-based app called HospitalManager that helps hospitals and health organizations prepare for natural disasters.

Climate change crowdsourcing app logo

Poliwiki: www.transformative-step.net

While no follow-up to the Kyoto Protocol was secured, and many felt that the conference ended in “political fudge,” tech enthusiasts seem to have made progress in demonstrating the critical role ICTs have to play in solving the climate change crisis.

The 4th Afrihealth Conference, held in Nairobi, Kenya on Nov. 30 and Dec. 1, broadened the debate on the adoption of Telemedicine, mHealth and eHealth in Africa, and brought attention to the need to integrate and mainstream eHealth into the continent’s health system.

Afrihealth conference logo

The theme of the conference was “consolidating the gains of technological innovation in healthcare through effective management,” and some debate sparked on what direction to take eHealth in Africa.

According to Science and Development Network reporter Maina Waruru, experts attending the conference argued that “a focus on high-tech healthcare solutions could come at the expense of basic prevention such as access to clean water and sanitation, good nutrition and hygiene, and health education.” Since 80 percent of illnesses in Africa stem from preventable infectious diseases, this focus on high-tech is a move in the “wrong direction.”

But the potential for using ICTs to continue to improve basic healthcare in Africa is great, and a focus should be on ensuring that appropriate technology is utilized and effectively delivered.

One concern attendees brought up was the lack of a legal framework to determine what qualifies a person to work as an “e-health” professional. E-health is often practiced by non-professionals such as ICT technicians and nurses, and many countries have not established what qualifications are needed to be certified as a professional.

In addition, physicians in many countries are of an older generation and received their degrees before the ICT explosion. Many are not comfortable with situations where they consult with patients remotely, without actually being in the room with them.

Image from Dr. Kwankam's powerpoint presentation at Afrihealth conference

From Dr. Kwankam's presentation at Afrihealth 2011 conference

To address some of these issues, Shariq Khoja, the coordinator of the e-health program at Aga Khan University, has suggested that laws should be put into place to “accommodate and mainstream [e-health].” According to Dr. Yunkap Kwankam of the International Society for Telemedicine and eHealth, “for eHealth to take root and thrive…it must itself be transformed…we must weave eHealth into the fabric of the health system.”

Dr. Kwankam claims that Africans can benefit from technology changes by effectively managing it and charting a course for ICT in health through an organized eHealth profession, national eHealth policies and strategies, and addressing large eHealth challenges, such as scaling up eHealth interventions.

Dr. Kwankam and other experts’ presentations from the conference are now available.

 

Photo Credit: City of Dallas

The importance of mobile network operators (MNOs) who are currently investing in mobile agriculture services (m-agri) to view and utilize their investments as part of the wider “mServices strategy” that includes m-health, m-financial services, m-education, m-governance, m-women, etc came up in the just ended mFarmer and e-Agriculture online discussion.

“As competition between operators continues to escalate, the large rural customer base (a great deal of whom are farmers in the markets we are talking about) represents a sizeable business opportunity for MNOs” said an expert.

This comes as new developments are taking place with mobile financial services across the continent of Africa that has a huge market for all kinds of mobile services. Orange, one of the most prolific mobile financial services provider, is expanding further via a new partnership with Western Union to better meet the mobile services needs of its customers in Africa and Middle East.

The service will allow users to carry out simple banking operations and transactions in total security including money transfers – where users can send money using their phone to any Orange mobile customer in the country; payments – giving users an easier way to pay their electricity, water, television or phones bills, as well as providing a simple way to buy mobile phone credit from any location; and financial services – including solutions facilitating savings and insurance.

While all these services seem “financial”, analysts see the general penetration of mobile technology into the developing world as a great opportunity to facilitate services in other sectors such as governance, healthcare, education, agriculture, rural development, water and sanitation, and the overall economic development. Good partnerships among MNOs and between MNOs and other service providers that focus on the wider services should be the target for all.

GSMA has already initiated a number of programs that call for collaboration to leverage resources to better deliver these mobile services to the millions of rural folks currently left unconnected. Examples include:

m-Health service such as supporting community health workers in gathering and managing health information; capturing and analyzing data for disease surveillance; providing remote diagnoses via telemedicine; improving access to health information and resources through health hotlines; facilitating health education, training and emergency support; coordinating drug and medical supply distribution; enhancing rapid disease testing via mobile phone microscopy applications.

m-Farmer service aimed at driving scalable, replicable and commercially successful mFarmer Services; building services that impact farmers’ income and productivity; reducing the barriers for operators to launch or improve mFarmer Services; testing and proving models for delivering mFarmer Services via mobile phones; and promoting a culture of knowledge sharing in the mFarmer ecosystem.

m-Women service with the objectives of increasing access to mobile phones for 150 million women who live at the base of the pyramid over the next three years and leveraging the mobile channel to improve the socio-economic status of women across the developing world.

m-Learning service that will provide access to or deliver educational content and experiences through mobile devices using a number of technologies including Bluetooth, GSM/GPRS/3G, WiFi or WiMAX, via various mediums with the ability to learn anytime, anywhere.

It is time for the Mobile Network Operators (MNOs) to take advantage of these opportunities to maximize revenue for their investments and increase their social development impact on the society, especially the remote communities.

Launched in June, ICT for Democracy in East Africa is a network of organizations seeking to leverage the potential of information and communication technologies (ICTs) to enhance good governance and strengthen democracy.

This initiative is funded by the Swedish Program for ICT in Developing Regions (SPIDER) and aims to promote collaboration amongst democracy actors in Kenya, Tanzania and Uganda. Member organizations in the network are Kenya’s iHub, the Kenyan Human Rights Commission (KHRC), the Collaboration on International ICT Policy for East and Southern Africa (CIPESA), Women of Uganda Network (WOUGNET), Transparency International Uganda (TIU), and Tanzania’s Commission for Human Rights and Good Governance (CHRAGG).

iHub, an open space for the tech community in Kenya, hosted a governance workshop in October.  The event brought together stakeholders in academia, government, civil society and the tech community to identify governance challenges—such as an uninformed or misinformed citizenry about their basic rights and an entrenched culture of corruption. The take away from the session was that ICTs—particularly mobile phones—provide citizens with the platform by which they can engage in governance solutions in a discreet, personalized way, anytime, anywhere.

In the wake of 2012 Presidential elections, citizens need to be better educated, informed and engaged in the political processes to avoid post-elections clashes as it was the case in 2007. To this end, KHRC plans to tap into the potential of ICTs to increase citizen participation, monitor human rights violations, monitor the electoral processes, monitor government fulfillment of promises, carry out campaigns and also inform and educate its constituents and the public on various human rights and governance issues.

Civic participation and democracy monitoring is relatively weak in Uganda given that only 59% of registered voters cast their ballots in the February 2011 presidential elections, according to SPIDER. The proliferation of ICT tools, their potential to enhance communication and improve access to important information creates an opportunity for improved citizen engagement and advocacy towards increased transparency and accountability.

Through the strategic use of ICTs, Women of Uganda Network (WOUGNET), aims to improve access to public services, increase efficiency, transparency and accountability of government and political processes to ensure that citizens are informed about government functions and promote efficient service delivery.

WOUGNET will particularly target women, in community based organizations (CBOs) located in the rural districts of Northern Uganda.  WOUGNET aims build the ICT capacity of these (CBOs)  to monitor public service delivery as part of its anti-corruption strategy.

Similarly, Tanzania’s CHRAGG is implementing a project that will create  a system that will enable citizens to file complaints, check the status of already filed complaints and receive feedback through SMS. The project will help poor Tanzanians forego the transportation lodging costs involved in filing complaints in far off regional offices.

Photo Credit: Next2.us

Next2 is a “geosocial” network that allows people to automatically connect around location and by common topics of interest or concern.  By sending a text message, a Next2 subscriber can signal what they have, want or would like to learn or talk about and Next2 automatically matches and then exchanges text messages between users based on similar location and overlap of sharing “circle” without revealing a user’s mobile phone number.

I believe the Ag. Sector is interested in seeing new ICT solutions (apps) that reduce or remove some of the existing bottlenecks in the process of sharing agricultural content between and among rural farmers, extension service providers, and researchers in the developing world.

So what is unique about the Next2 app? One prospect I noticed about the Next2 solution is its professed capability of connecting people with common interest. In the context of rural agriculture, I foresee the improvement in sharing of local knowledge and innovations among farmers – a kind of horizontal/intra communication among the farmers. Next2 app may contribute to the production and sharing of user-generated agricultural content among farmers. It could also increase the density of communication network between farmers and other stakeholders.

Next2 also professes to take simple feature phones without data connection and through use of SMS puts those phones on the Internet. I wonder if this could be an alternative solution to the use of smartphones in share agricultural data between and among farmers, extension service providers and researchers. By going to a Next2 subscribers web page and clicking on a link you can send the subscriber a message, the message appears on the subscribers mobile phone as a new text message, the subscriber can reply by text message, and the Next2 software routes it back to the sender as SMS or email. Of course, access to the minimum Internet service will be required.

The aims of the Next2 solution are:

  • Making the lives of people at the base-of-the-pyramid (BoP) significantly better by enabling them to discover, connect, communicate and thereby mobilize local solutions to local problems,
  • Giving under-served and over-looked populations an Internet presence and messaging identity that creates a bridge between them and Internet users,
  • Empowering local channel marketing partners to introduce Next2 to the communities they serve to quickly and aggressively drive content creation, content distribution and grow significant value to end-users,
  • Building SMS, access phone number(s) across the African continent so subscribers can conduct cross border communication and trade to foster regional markets and economic development in agricultural and other industries,
  • Enabling brands, entrepreneurs, businesses, NGOs, government agencies and researchers to reach Next2 users and/or incorporate Next2′s communication platform, features and/or data in their own applications.

 

The use of the innovation is being considered in Kenya, Nigeria and Ghana for agricultural partners who can create a Nokia App for farmers. The solutions is similar to how FrontlineSMS works but instead of plugging a SIM card into a personal computer, SIM card is rather plugged  into a in-country hosting provider that then connects the SIM card to the cloud solution of Next2 on Amazon server.  Through that, Next2 is able to use a long-code to provide Next2 solution to all farmers in a given country.

Will be monitoring and looking forward to more analysis on the use of the app from the field as it is piloted.

More information here.

 

The World Bank wants its much vaunted Open Data initiative to help mitigate challenges brought about by climate change.

The Bank’s special envoy for climate change Andrew Steer launched  the “Apps for Climate” competition last Friday at COP 17 in Durban. Steer said the competition will encourage software developers to use open data to create innovative applications in response to developmental problems brought forth by climate change.

The “Apps for Climate” contest follows The Bank’s recent “Apps for Development” competition, which yielded innovative apps such as ‘save the rain’. ‘Save the rain’ calculates how much rainwater you can save based on your geographic location and the surface area of your roof.

“Apps for Climate” will span many platforms: mobiles, SMS, desktop, tablets etc. Apps must be submitted by March 16, 2012 to be eligible for cash prizes.

Steer also unveiled The Bank’s latest edition of the Little Data Book at the conference. The World Bank publication is a pocket-sized summary of national, international and regional data on climate change issues. The book is accessible via The Bank’s flagship Climate Change Knowledge Portal. It will be updated in the coming months with data on current and projected climate conditions, exposure to climate impacts, resilience, greenhouse gas emissions, climate finance, and current national and international efforts to take action.

Mozambique’s Deputy Environment Minister Ana Chichava lauded the initiative noting that governments need access to climate data to make better use of water resources and plan for extreme floods, cyclones and droughts.

The Minister said data must be accessible to local people to enable better decision-making in agriculture, fisheries and other sectors.

This is the seventh post in a series that intends to examine the ICT environment in metropolitan areas of Africa that receive relatively little publicity and lack ICT framework. These cities are often overshadowed by Cape Town, Johannesburg, Cairo, Nairobi, Accra, and Lagos but still have a bright future – albeit with a few additional hurdles to clear.

Conakry, Guina - Flickr via Jeff AttawayConakry, Guinea {flickr: Jeff Attaway}

I say loud and clear: poverty and underdevelopment in the Republic of Guinea does not to have to be our destiny.” – Alpha Condé, Dec 2, 2010

Conakry, with a population of approximately 2 million, is one of the 30 most populous cities in Africa. Typical of many geographically smaller nations, a large share of the nation resides in the capital. In Guinea’s case, roughly one-quarter of the population lives in Conakry.

Despite telecoms competition and a coastal location, Conakry has lacked true broadband and does not have adequate electricity. Years of political instability, distrust, and sporadic violence have understandably made Internet access less important than human safety. As a result, few Guineans are producing (and accessing) local content. There have been no publicized BarCamps, hackathons or tech meetups, but a blogging event did attract 10 intrepid Guineans earlier this year. Furthermore, neighboring Guinea-Bissau, Senegal, Mali, Sierra Leone, Liberia, and Côte d’Ivoire have not worked with Guinea in earnest to bring greater information access at lower costs. Many of these nations have limited ICT access as well.

As expected, an in-depth search of the Internet turns up an extremely limited number of ICT endeavors and reports from the past few years. Out of the limited public information available on the Internet, here are some important points of information to know about Conakry’s ICT progress:

  • 95,000 Internet subscribers as of June 2010 in Guinea, with the majority expected in Conakry. Even if all were in Conakry, the Internet penetration rate would be one subscription per 20 people. {IWS}
  • 39,000 Facebook users suggests 2% penetration assuming all users are in Conakry (which is not the case). However, this statistic suggests that a substantial share of Guinean Internet users have a Facebook account. {Socialbakers}
  • Only 37 top-level domains (.gn). {Webhosting.info}
  • WiMAX is offered by Areeba, but rates are high. {Areeba}
  • Only 2G service. 3G not yet planned. {ITU}
  • Gateway Communications has assisted Intercel Guinea and ETI SA on with inbound and outbound voice and cellular backhaul services since 2010. Gateway also supplies equipment and satellite capacity to ETI SA, the main ISP in Guinea, supplying WiMAX and ADSL and focusing currently on business customers. {IT News Africa}
  • Mobile penetration rate estimated near 31% in September 2010. {MNO Directory}
  • Although Internet cafes exist, regular electricity poses a major challenge. Generators suffice in some instances at night when power is scarce, but the end-user pays more as a result. {BBC}
  • Five mobile operators exist. Orange Guinée manages a backbone network between Conakry and Labé (200 miles). A Conakry/Mali network is under construction. Moreover, Orange is currently the only operator with fiber optic access and has offered broadband since late 2009. {Orange}
  • The ACE cable recently landed in Conakry and will go live next year. {PRI}
  • In 2007, Université de Conakry had a campus network maintained by a fibre optic backbone with VSAT access. 10 PCs served 1,000 students. {WorldBank}
  • Conakry has hosted at least one blogcamp. Very few blogs exist within Guinea (there were as few as 3 in 2010), but there is a general desire for people to have their voices heard. Attempts are being made to create a Guinean blogosphere outside of Conakry. {Global Voices}

Conclusion:

Conakry’s online future is promising, although Guinea as a whole faces even greater challenges. The ACE landing in Conakry is a major milestone in Guinea’s Internet timeline and will bring much-needed international capacity to the capital. Efforts to encourage blogging, like the events organized by Fode Sanikayi Kouyaté, are promising as well. Guinea great needs local content to not only increase demand for Internet services, but also to put and end to corruption. All blogs are currently hosted on Blogspot or Mondoblog – a sign that web innovation is still in its infancy. One would expect more self-hosted domains before a tech hub or app development appears. The rise of mobile connectivity adds more optimism in a country lacking reliable electricity and fixed-lines. Presumably, devices can charge during periods of electricity during the day or solar kiosks can charge phones at all hours. Then, the challenge becomes powering the cell towers during blackouts.

Outside of Conakry, broadband infrastructure is nearly non-existent, but plans to connect Guinea with both the ACE cable and the West African backbone could help add robust service. Mobile will no doubt be the method of accessing the Internet in these regions, but again, electricity is the lowest common denominator. Additionally, an updated ICT policy would serve Guinea well (the current one dates to 2002-2004).

Of course, it goes nearly without saying that Guinea’s greatest challenges are with the government. Complete civilian control may have officially arrived, but corruption and violence still plague daily life. Successful public-private partnerships require mutual trust. As such, there will only be limited Internet progress until the Guinean government can respect the basic needs of its citizens. For now, Guinea seems to be at a point where greater Internet access (ie. citizen journalists who speak out against injustice to a growing local and international audence) will hurt the Condé regime.

In short, the Internet has the potential to solve societal instability in Guinea. The government would be wise to place an emphasis on ICT development. Not only would such efforts strengthen the economy, but the initiative would also earn public trust. Greater government accountability would also presumably decrease the threat of violence, thus enabling greater online participation. Of course, it will take someone to convince Guinea’s leaders of the economic benefits of ICT…

The United Nations recognizes December 2 as the International Day for the Abolition of Slavery, which marks the date of the adoption of the United Nations Convention for the Suppression of the Traffic in Persons and of the Exploitation of the Prostitution of Others. According to the agency:

“The focus of this day is on eradicating contemporary forms of slavery, such as trafficking in persons, sexual exploitation, the worst forms of child labour, forced marriage, and the forced recruitment of children for use in armed conflict.”

Though the problem of modern-day slavery is vast (with some estimates as high as 27 million people in slavery today), ICTs have a critical role to play in ending slavery practices. They can be used to monitor and report cases, raise awareness, and help grassroots groups implement anti-slavery activities.

Here is a sampling of some cutting edge ways that groups are using ICTs to fight slavery.

Slavery Footprint

How many slaves work for you? Find out by taking this website and app’s lifestyle survey, which averages how many forced laborers have contributed to making the products you consume, from shoes to electronics. The questionnaire asks about what food you eat, clothes you wear, and your hobbies after investigating what goes into producing around 400 everyday items.

Phone Story

This game for smartphone devices attempts to provoke a critical reflection on its own technological platform. It brings to light that behind many consumer electronics hides the product of a troubling supply chain that stretches across the globe. Phone Story represents this process with four educational games that make the player symbolically complicit in mineral extraction in the DRC, outsourced labor in China, e-waste in Pakistan and gadget consumerism in the West. The controversial app was banned from Apple stores in September, but is available on Android.

Slavery Footprint map

Slaveryfootprint.org

Knowmore.org

This website empowers consumers to purchase products and support companies that promote fair trade, human rights, and democracy. The site makes it easy to determine which corporations use unethical (or ethical) practices through its Firefox browser extension that alerts consumers on where companies stand on particular issues as they browse the company websites.

Change.org Human Trafficking Campaigns

The site that helps individuals or groups run online social change campaigns has a special section dedicated to anti-human trafficking efforts. There have been hundreds of campaigns started, though the one with the most signatures (103,155 and counting) is the International Labor Rights Forum’s “Tell Walmart: Intervene Before Labor Activists Are Sentenced to Death.”

SMS: SOS Survivor Line

Survivors Connect empowers survivors and grassroots movements against slavery, trafficking and violence by leveraging the power of ICTs. The SMS: SOS system is a basic text-message based crisis and response referral hotline. The system can support any texter to receive immediate emotional support, non-emergency transportation, risk assessment, referrals to community agencies, short-term counseling, self-help information and the like. There are several variations to this model, such child-specific helplines, women’s violence/DV hotlines, trafficking and others. Survivors Connect will help any organization design its own system as needed.

knowmore.org firefox extension

Knowmore.org

Organizations are continuing to develop new ways to leverage ICTs for anti-trafficking and slavery efforts. Below are several apps to look out for.

GBI Stop Human Trafficking App

The winner of GBI’s own Stop Human Trafficking App Challenge is a smartphone app with a device that helps prevent people from becoming victims of human trafficking. It will provide users with a means to verify potential employers that offer them jobs outside of Russia and eastern Europe and help them to mitigate situations where they are subject to being preyed upon. Implementing NGOs on the ground, such as World Vision, are working to make sure the data on the app is valid and up-to-date.

SMS Helpline Network

Enslavement Alliance of West Africa (EPAWA) and Internews began working on a project in August to build an SMS Helpline Network using mobile phones, a laptop and easy‐to‐use desktop software to combat human trafficking. The technology will connect a network of professionals who can respond in a crisis and facilitate timely exchange of information to parents and communities. EPAWA will train community members to report on human trafficking activity in their own communities and EPAWA will investigate the veracity of employment offers.

Survivor Connect SMS SOS

survivorsconnect.org

 

Fortunately, this list is just the tip of the iceberg for innovations in anti-slavery initiatives. Has your organization developed or is in the stages of developing an ICT project that fights slavery? Be sure to post a comment here or join the GBI Portal to tell us about it!

Photo Credit: infoDev

The first in series of online forums to further develop resources for the recently launched “ICT in Agriculture” Sourcebook by the World Bank takes off on the 5th through the 16th of December at the e-Agriculture site.

These discussion forums, available to all e-Agriculture community members, will be vehicles to inform the World Bank of other projects/programs that e-Agriculture members are carrying out and that could complement the research of the World Bank.

With the profound potential of information and communication technologies in developing country agriculture, the Agriculture and Rural Development Department (ARD) of the World Bank in collaboration with infoDev (part of the World Bank Group) embarked in an effort to explore and capture the expanding knowledge and use of ICT tools in agrarian livelihoods.  “ICT in Agriculture: Connecting Smallholders to Knowledge, Networks and Institutions”, an electronic Sourcebook (e-Sourcebook) is the product of this effort which was released in November 2011.

The Sourcebook offers practical examples and case studies from around the world. A compilation of modules related to 14 agricultural subsectors, each module covers the challenges, lessons learned, and enabling factors associated with using ICT to improve smallholder livelihoods. Its aim is to support development practitioners in exploring the use of or designing, implementing, and investing in ICT enabled agriculture interventions.

The first of these forums will look at Strengthening Agricultural Marketing with ICT.

Sourcebook module 9 begins with an overview of the need for and impact of ICTs in agricultural marketing, especially from the perspectives of producers, consumers, and traders. Specifically, the forum will look at mobile phones as a marketing tool; evidence that ICT is changing logistics and transaction costs; the use of ICTs for market research (both for acquiring immediate market information and acquiring market intelligence over time); and the use of ICTs to make input supply and use more effective.

Participating Subject Matter experts include:

  • Grahame Dixie, World Bank
  • Shaun Ferris, Catholic Relief Services
  • Judy Payne, USAID
  • Eija Pehu, World Bank
  • Rantej Singh, Reuters Market Light, Thompson Reuters

To participate in the forum, you must be registered on the e-Agriculture community website. All e-Agriculture forums are asynchronous conversations, and run non-stop for their two week duration. It is possible to log on at any time from anywhere to participate.

Photo Credit: Ken Banks, kiwanja.net

Farmers in Zambia with climate change questions can now receive quick answers via SMS from a new feedback SMS system developed by the country’s National Agricultural Information Services (NAIS) together with, a local software developer, SMSize and International Institute for Communication and Development (IICD).

Through the SMSize system, farmers can send questions via an SMS from their cell phones which go directly to a computer server at the central office, where the producer researches the answer and sends back the information to the phone of the querying farmer, in the same language as the original request. With this new system, farmers receive relevant and more customized answers to their climate change questions within 24 hours.

The system replaces the traditional system as seen below:

a) A farmer with questions fills an evaluation form and send it to the nearest NAIS district office,

b) The district office passes the form to the provincial office,

c) The form is then sent to the main country office,

d) A NAIS radio producer assesses the questions, and contacts relevant specialists in agricultural research institutes and government ministries,

e) Based on their feedback, the producer prepares a response for broadcast in a the next radio program.

With this old system, farmers had to to wait for months before receiving answers to their climate change questions.

‘Instead of taking several weeks, the farmers now get the information within a day or two,’ said Kahilu. ‘We also still use the questions and concerns raised by the farmers to develop material for radio programs which will help other farmers facing similar problems.’

The increasing number of questions from farmers concerning unpredictable weather patterns in recent years to the Zambia National Agricultural Information Services (NAIS) necessitated a discussion with the local software developer which has led to the development of the system.

Read more from here.

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