Originally posted on the GBI Portal – Page 34

Anti-corruption, Democracy & Governance, Elections, Originally posted on the GBI Portal

Social media buzz about Cameroon’s elections reveals widespread concerns

Cameroon’s October 9^th presidential election is fast approaching, and social media is being used to create a dialogue, raise concerns and share information about the event.

Paul Baya billboard, running for Cameroonians elections

Photo credit: CNN

The country’s incumbent, Paul Biya of the Cameroon People’s Democratic Movement, has been in power for 30 years despite general dissatisfaction and outcries for the president to step down. There are currently 23 candidates in the race with John Fru Ndi of the Social Democratic Front running a distant second to Biya.

The blogging community, Global Voices, is running special coverage entitled Cameroon Elections 2011 that features blog posts from citizens around the world about the elections. The bloggers have discussed various issues surrounding the election, many accusing Biya of election corruption such as paying off politicians to falsely run against him.

CNN has reported on Biya’s “complacent attitude” since he has not been campaigning in the field. His behavior implies that Biya “plans to win through election rigging and fraud.” Youth are allegedly being paid by Biya to support the leader in the streets, and nearly all government campaigning money has been distributed to his party alone.

The Twitter community is also closely following the election, sharing articles, information, and social media tools with one another. A site that has been Tweeted frequently is one that keeps track of the election search trends. Through the tool, anyone can see which party leader or election issues are being searched the most on Google.

Cameroon election search trends on Google

Cameroon Election Search Trends, from http://www.google.cm/intl/en/landing/elections/2011/

Social media has allowed those interested in Cameroon’s elections to share information in ways that were never possible before. But the country lags far behind others in the region in terms of Internet penetration rates. With only 5% of the country having Internet access, most citizens will not be able to follow the social media that is providing critical perspectives on the election. Were the majority of the country’s citizens able to follow the elections online, there might be more potential for a nation-wide movement against Biya and his alleged election rigging.

October 5, 2011/by actualize

Anti-corruption, Civil Society, Democracy & Governance, Elections, Originally posted on the GBI Portal

Recipe for Democratic Entrenchment: Expert discusses the role of ICTS in advancing democratization

On September 15^th, George Washington University’s School of Media and Public Affairs presented a guest lecture by Dr. Philip N. Howard about the role of ICTs in advancing democratization, especially in Muslim countries.

Howard, an expert scholar on the role of ICTs in political systems, based his lecture on research conducted in 75 countries in transition. The findings can be found in full in his book, The Digital Origins of Dictatorship and Democracy. An aspect of the lecture that was particularly fascinating was Howard’s “recipe” for democratic entrenchment – one that involves state capacity and a vibrant, tech-savvy wired civil society. He highlighted the ability of social media to monitor government elections.

The lecture, which emphasized the use of ICTs as a successful tool in promoting democratic societies, can be found in the video below.

So who’s next on the agenda for a revolution using Howard’s recipe? He says to think of countries that have a wired civil society + active online journalists + good state capacity; then watch those countries during the next major elections. If the heads of the countries try to rig the elections, there is a good possibility that their citizens will protest, creating chaos, uprisings, and possible transition to a new state in the same vein as Egypt. Howard lists several countries to look out for, such as Algeria, Iran and Kuwait.

Howard’s research focused primarily on Muslim countries, but one wonders if other countries might fit the recipe for civil society protests and/or revolution. Several African countries have elections coming up. Kenya, which has one of the most vibrant and open technology sectors, but a history of allegedly rigged elections, could be one to watch during the 2012 elections.

October 5, 2011/by actualize

Connectivity, Originally posted on the GBI Portal

South Sudan joins ITU, dialing code goes live!

The International Telecommunication Union is proud to announce that the world’s newest country, South Sudan, has joined ITU to become the Union’s 193rd Member State, effective from 3 October 2011.

The country, which gained its independence on 9 July, 2011 has already been allocated the international dialling code +211 by ITU, following the country’s recognition by the UN General Assembly. The dialling code became active on 28 September 2011.

“We are delighted to be able to welcome South Sudan as an ITU member state so soon after attaining full nationhood. The government of South Sudan clearly recognizes the importance of information and communication technology (ICT) as an engine of social and economic development. We will work alongside the national authorities to leverage the power of technology, to help lift the country to new levels and fulfill the national motto of ‘Justice, Liberty, Prosperity’,” said ITU Secretary-General Dr Hamadoun Touré.

The accession of South Sudan as an ITU Member State implies its adhesion to the Radio Regulations, the international treaty which governs the use of radiocommunications among the world’s nations, giving it full access rights to the frequency spectrum and satellite orbit resources managed by ITU.

A high-level ITU delegation led by Brahima Sanou, Director of ITU’s Telecommunication Development Bureau, recently met with government ministers in South Sudan with the aim of acquiring first-hand information on the country’s needs and challenges in the area of ICT development. The first such visit by ITU, the mission paves the way for the delivery of focused assistance to the country as it embarks on its development path.

October 5, 2011/by actualize

Agriculture, Education, Originally posted on the GBI Portal

Are Robots the School Teachers of the Future?

Have you seen the 1990-film “Class of 1999?” In it, a Seattle school system is so ridden with gang violence and drug abuse that not even the police will dare to intervene. The Department of Defense is brought on to implement a program where robot teachers, referred to as Cyborgs, are employed to educate students and provide discipline when students misbehave.

With programmed tactics for corporal punishment, they have no problem maintaining control of a classroom, but as they develop into more intelligent entities, their decisions trend towards opting to kill off delinquent students.

As a disclaimer, I will point out that I, in no way, recommend this movie for quality or even for entertainment. It does, however, instill appropriate fear of what can happen if we begin to rely on machines for educating students, particularly in developing areas or areas with unstable education practices.

Realistic educational technology

1999 was a bit of an opportunistic estimate for when robots would appear in classrooms. In the past decade, however, advancements in technology have made instruction simulation so effective that the necessity of a well-educated, high quality teacher in a classroom has been brought into question. Several benefits can even be drawn from allowing technology to dictate student education in developing countries.

Relying on technology for classroom instruction creates an even playing field where all students are learning everything that needs to be covered according to curriculum standards. They are all also receiving the same high quality information. This cuts out concern for poor, unreliable, or novice teachers, a problem that unfortunately is prevalent in many developing countries.
Making use of technology ensures proper assessment of students so that unbiased decisions can be made about student progression. This cuts out the worry of teachers “passing students along” rather than ensuring that they really know the material.
Taking advantage of technology for student instruction can greatly cut down on teacher salary costs. By placing the burden of teaching lessons on programmed instruction, paying extra for a well-educated teacher with lots of experience becomes superfluous.

There are currently plenty examples of schools in developed nations embracing this technology. Just last week I was in a classroom that made use of SMART Board technology and associated “virtual teacher” apps. The 4th grade teacher in charge of the room told me that she believed the technology would soon replace her job.

For those not acquainted with the technology, SMART Boards are interactive white boards that can project computer displays and allow students to interact with them through touch. SMART pens allow students to write on the screen, and the board is able to translate the student’s handwriting into computer text and then save it as a Document file on a connected computer. Resources and applications supplied with the board feature “virtual teachers” that provide a lesson, ask students for feedback, and then advance when students give correct responses.

Implementing this technology in a classroom requires existing infrastructure for electricity and Internet, an instructor device (desktop/laptop/iPad) to connect to, and software to enable the use of all aspects of the hardware.

Sound a bit sophisticated for use in the developing world? SMART Technologies doesn’t think so. In December of 2010, they launched the 400 Series SMART Boards, providing the technology at lower cost exclusively to schools in EMEA (Europe, Middle East and Africa), Asia Pacific, Latin America and Mexico. These schools could now purchase an interactive whiteboard and short-throw projector for $2,599. This figure does not include software, maintenance, or professional development costs.

Even more outlandish, in 2009 the human-like robot teacher, Saya, was introduced to a classroom in Japan. By manipulating the rubber molding of her face, this robot was programmed to express six different emotions – surprise, fear, disgust, anger, happiness, and sadness.

It could tell students to be quiet and was even reported to make children cry after reprimanding them. While not currently able to deliver classroom instruction, there is hope that by integrating this sort of “emotional” robot teacher with existing “virtual teacher” tools, this technology will change the way today’s classrooms are instructed. The cost of a made-to-order robot teacher from Japan: $51,000.

Let’s take a moment to not even consider these higher cost technologies. More prevalent in the developing world, software is employed on low-cost laptops, desktops, or tablets to simulate teacher instruction. In these classrooms, an entire curriculum can be imparted to students through a computer program, making a quality human teacher unnecessary.

So can technology replace teachers?

Through evidence pointed out above, I am inclined to say yes, or eventually yes. Should technology replace teachers in the developing world? My firm and whole-hearted stance is that it should not.

Think back to primary school. I bet that just about everyone reading this post can point out one teacher that was particularly inspiring. In developing countries where truancy policies are enforced to a much lesser extent, inspiring teachers are vital in encouraging kids to stay in school, rather than opting to stay at home to work and provide for the family. Expectations for students to continue education and earn a promising career are also lower in developing countries, a tendency that can only be transformed with motivational human role models within the classroom.

Unfortunately, there are no inspiring robot teachers. They are all programmed to spit knowledge out at students and expect students to spit it back at them. A computer cannot develop personal distinctions between students. It cannot develop creative or innovative ideas for teaching material in a new way. It cannot comment on papers, providing students with extremely valuable positive feedback or critiques. It cannot pull a struggling student aside and determine if there are personal issues related to his/her performance. It cannot encourage students with a particular strength and interest in a subject to consider certain career paths.

Many will make the claim that technology excites students in developing countries, and this makes them want to be in school and learn. While I agree that interactive technology can add a level of student interest over teacher lectures, once the novelty of technology and computer instruction wears off, students will not maintain this excitement level.

Furthermore, in developing regions where a baseline for education standards and expectations has not been refined, employing technology as an alternative to human instruction makes it much more difficult to gauge design specifications for effective instructional software. Creating instructional software requires having a firm grasp on student expectations and an understanding of what motivates students of a particular background to learn. This is more intuitive in developed countries where methods for effective student instruction have been extensively researched and practiced.

In developing nations, education should be viewed as more than just imparting knowledge. It is responsible for adequately preparing a student for a role in the world. While technology can be a great tool for promoting interactive learning and providing information beyond the scope of a teacher’s knowledge base, it cannot replace the intrinsic value of having a human devoted to a child’s educational development present in a classroom.

October 5, 2011/by actualize

Agriculture, Health, Health, Maternal & Child Health, Originally posted on the GBI Portal

Marketing “Mobile Midwife” in Ghana

Can information delivered on a mobile phone affect the outcome of a pregnancy in a developing country? Can communities and healthcare workers use mobile phones to save the lives of newborns? These are some of the questions that the Mobile Technology for Community Health (MOTECH) program in Ghana is trying to address. Grameen Foundation is working with Ghana Health Service and Columbia University in one of the poorest rural districts of Ghana to try to improve the health outcomes for mothers and their newborns using mobile phones. But once a service has been created, how do you generate awareness for it and ensure there is adequate participation?

In July 2010, we launched a service called “Mobile Midwife,” which enablespregnant women and their families to receive SMS or pre-recorded voice messages on personal mobile phones. The messages are tied to the estimated due-date for the woman so the information is time-specific and delivered weekly in their own language. Nurses also use mobile phones to record when a pregnant woman has received prenatal care. If critical care is missed, both the mother and the nurse receive a reminder message on their mobile phones. To date, over 7,000 pregnant women and children under five have been registered in the system. More detail about the program can be found online in our “Lessons Learned in Ghana” report.

One of the challenges we faced in the development of this system was how to generate awareness for the “Mobile Midwife” service in the first place. Unless people register for the service, they cannot receive the important information we are able to provide about pregnancy. As we talked to people in the rural villages where “Mobile Midwife” would be available, it quickly became clear that communities in Ghana, and particularly the Upper East Region, had been inundated with cartoon-like health message campaigns from myriad NGOs and government agencies. People told us that if campaigns were seen as “too slick,” people would not think the messages were relevant to them. The MOTECH team decided to pursue an approach that sought to provide “aspirational” images that were differentiated from the typical “NGO cartoon” campaign, but still were relevant to the UER population. This included using real photographs instead of drawings, and ensuring that the people in the photographs were wearing clothes in the style of those worn in the rural areas where we worked. Part of the aspirational message was dressing the models in new, clean clothing, which proved to be effective. When field testing the marketing styles, many people said they “liked the lady in the pictures and it made them feel good as one day they would like to be dressed well too.” The team also decided to create some messaging that was targeted specifically to men, in an effort to respect their roles as decision makers in the family, get them to listen to the messages with their partners, and be a part of making positive health choices throughout pregnancy, birth and early childhood. As the program evolves, we expect to experiment with broader reach marketing vehicles such as radio and community mobilization.

Initiative:

Maternal Newborn mHealth

Order:

October 5, 2011/by actualize

Agriculture, Agriculture Markets, Originally posted on the GBI Portal

ICTworks Profile of Esoko: Bringing the Market to Africa’s Fingertips

It was a normal day by Accra standards. I walked out of the house ready to make my way to the center of town for an interview with a homegrown tech company; Esoko. I hailed a taxi and started haggling with the driver, once we had settled on a price, we were off on the traffic-ridden roads into central Accra. An average of 3-15 street vendors would emerge at the larger intersections and red traffic lights trying to sell us anything from fruits, jewelry, books, to shoes (don’t ask me how/who would try on shoes while driving!).

Thanks to our zealous vendors, the market played out right outside the taxi windows accompanied by the sounds coming from the taxi radio speakers: Ghanaian Hiplife music and commentary on everything and anything on life in Accra. In those moments, I was immersed in the familiarity and novelty of the experience, completely unaware how my perspective on the market, media and communications in Ghana was about to change in the next few hours.

Below I detail what I learned from Sarah Bartlett (Communications Director) and Andrea Biardi (Technical Manager) who graciously sat with me and described the ins and outs of Esoko (Electronic Market, Soko = Market in Swahili), it’s role in Information and Communication Technology for Development and why it could be changing markets in Africa in unprecedented ways.

How did Esoko begin?

A decade ago Mark Davies, a Welsh-South African, fresh from the dot com boom made plans to travel across West Africa on his motorcycle. During this trip he interacted with both rural and urban communities and he kept thinking how life would be different for the people he was meeting if they had basic technology and infrastructure like stable power, printing services and internet; basically, services that people in the west took for granted. What kind of opportunities and innovation would arise from that consistent access to technology? Thus BusyInternet was born; initially an Internet Café, Internet Service Provider and a business incubator run in partnership with the World Bank.

BusyInternet provides basic technology services to the public and has grown into a successful technology hub located in Accra amongst the hustle and bustle of the Kwame Nkrumah circle. As it grew into the largest technology center in West Africa, Mark immersed himself in a new challenge. With mobile phones spreading rapidly and with so much data that needed to be collected and shared, especially in rural areas dominated by agriculture, it seemed the missing link was a technical platform that could facilitate.

The idea of using mobile phones as that platform was obvious, as in Ghana the penetration rate for mobiles was upwards of 85% in city centers and averaging at 60% across the country. And it has continued to grow since: the International Telecommunication Union reported at the end of 2010 cellular penetration reached 75.4% across Ghana.

So in 2005, Mark and a few software developers started a new R&D company focused on local solutions to local problems using new technologies. Mobile phones played a key role. They created a plan to facilitate agricultural e-commerce under an endeavor they called ‘TradeNet’. Their first product became an application that enabled the dissemination and collection of price information for market commodities like grains and vegetables using simple SMS.

This information was accessible to anyone through the Internet but what made the tools from Esoko powerful and innovative was that you did not need a computer or the Internet to interact with the wealth of pricing information housed on the web server. With the simplest mobile phone, using basic SMS text you can access a world of pricing information. With the click of your mobile’s keypad or through auto-alerts customized for your needs the information would appear on your phone on a periodic feed. You therefore have access to the most up-to-date price information for the commodities of your choice be it coffee, cassava or wheat, at the tip of your fingers.

Mistowa and TradeNet: Before Esoko

In 2006 a partnership was formed between TradeNet and Mistowa, a regional program funded by USAID that aimed to remove trade obstacles in West African markets. Through this partnership, TradeNet emerged to provide an electronic agribusiness information exchange platform that enabled peer-to-peer trading. The initiative was able to offer access to real-time market information including commodity prices, offers to buy and sell between farmers, merchants and traders as well as business contacts on more than 300 products, from over 500 markets throughout West Africa.

TradeNet’s work with Mistowa brought to light the kinds of applications that would fulfill the needs of the agribusiness sector. And with 60% of Africans earn their living from working in agriculture, a sector so underserved in terms of technology solutions, it made sense for TradeNet to continue in that area. TradeNet started hiring more software developers, and the applications started getting more interesting.

By this time, there was a growing global trend in using mobiles/ICT to exchange information in a new way, shorten supply chains and get people better money for their crops. It had become resource-consuming to obtain information through the classical methods – collecting forms, using landlines, travelling to locations etc. Many projects and businesses were trying to create electronic systems to solve supply chain problems but were not technology experts or developers themselves.

Around this time, TradeNet re-branded itself as ‘Esoko’ or Electronic Markets (Soko is the Swahilli word for market) and became one of the pioneers in this growing field of African mobile innovation joining the likes of Ushahidi, Frontline SMS and SlimTrader, companies that are creating innovative mobile solutions specifically for the African customer. Esoko focuses on tools for market and agricultural information and is expanding its efforts into other realms whereas other companies in the sector focus on m-money, m-banking, crowd-sourcing disaster/phenomena data and so on. In a continent with such growing demand for mobile technology, it is exciting to see the variety and growing number of such technology companies creating solutions for the specific needs of the African customer.

Development Work, Local Interests and Sustainability

Several development projects have used the platform and Esoko hopes they will continue to do so in the future; it’s a perfect fit for projects that have a central mandate to integrate information and communication technologies into their projects. Esoko can serve as an ‘out of the box’ market information platform while providing training and support. This means that while Esoko is not part of the core structure that is built for any specific project, organizations can bring in Esoko as an outside expert for the tools they need rather than re-inventing the technology wheel each time.

Many donor-funded development projects have similar challenges surrounding sustainability. Typically, when a project closes down, Esoko looks for a new partner in a new location. In many cases, these new partners have a different value chain or mandate and may be working with different end-users e.g. traders versus farmers.

In other scenarios somebody has to take over and continue to provide the services the community has grown accustomed to instead of a complete dismantling and scrapping of many months and years of work. In a new model, the project starts with government or donor funding and then transitions into a business; a franchise that can grow into a sustainable company. The first franchise launched in Ghana in January, 2011, will be a good model to pilot this potential solution toward sustainability.

Local businesses in Ghana are now using Esoko; utilizing some of their apps and services the same way that larger projects do. This kind of local interest also gives credence to the franchise model as there is demand in local markets for the products. Esoko has set up a shortcode across all the mobile operator services in Ghana on the phone line ‘1900’.; shortcodes in other countries have also been set up. Franchises in Nigeria and Mozambique have secured funding and are well on their way to launching. The USAID funded Market Linkage Initiative in Malawi is also working to develop a franchise as a part of its efforts.

In other countries, government entities like the Ministry of Agriculture in North Sudan and the Federal Ministry of Agriculture in Nigeria have tried to integrate the Esoko platform into their own methods. This will undoubtedly contribute to a sustainable presence of these services as they continue to evolve and integrate into how communities do business.

Sustainability through Best Practices and Failure

Over time, Esoko’s driving principle has evolved into actively seeking feedback from users and stakeholders to drive improvements and new product development. This ‘innovation driven’ approach allows the company and its products to stay relevant as it continues to bring real value to its customers. This ultimately leads to better sustainability and profitability.

This approach introduces a different accountability schema than is common in the development sector because as a business, Esoko is accountable to its bottom line – profit. This is very different from being accountable to the interests and discretion of donors who regulate the access and flow of steady funds. For this reason, Esoko would want to tell its stories of failure along with success so it can understand its own pitfalls and evolve more rapidly to meet customer demand.

User feedback from one partner to better the platform for their specific needs oftentimes ends up benefiting multiple partners. This is true for some of Esoko’s main offerings (the stock tracking application was initially designed and created for Esoko’s Sudanese partners) as well as small enhancements to the platform, like adding tagging and comment boxes to the price upload page. These comment boxes ended up transforming the tool into a sophisticated aspect of the price information product; introducing comments about quantitative price data took the product from a simple system to access price data to something that was stand-out from anything that was available in the market and can inform the user about markets in a multi-dimensional way. The product was simple enough to use, but also very powerful for its ability to provide qualitative price data such as explanations about price hikes and other price-related occurrences. Enhancements like this are continuous and Esoko’s partners are the driving force behind them.

Presence across the Continent: Esoko in Africa

The network is available across Africa with public data being available to all users. When Esoko representatives are out in communities doing training and in meetings, most users express their excitement about the technology; their reactions show the technology to be something they have long been waiting for and that feedback only adds to the excitement in Esoko’s main office. Once the technology is deployed, Esoko works closely to help local partners customize to the specific needs and cultural idiosyncrasies of that community.

Monitoring and Evaluation for Mobile Tech in Development

In November 2010 a survey of 62 farmers in Northern Ghana who have been receiving price alerts for one year confirmed that they have benefited from the service, with an average improvement of 40% on reported deals and revenue. 68% said they would be willing to pay around $1.30 a month, with another 29% suggesting they would consider it, and only 3% saying they would not. The users of the products have been able to make more informed decisions about negotiating better prices, selling farther away, selling as a collective and sending products to Accra on a mass scale. These findings and others about mobile usage have been building momentum for mobile tech and its role in development helping Esoko realize the importance and power of M&E data in telling the story of mobile tech in Africa to the world.

To go beyond anecdotal reports, Esoko has invited researchers to design third party evaluations for these SMS tools. The surveys would obtain quantitative data for M&E that could be very useful in showing how the tools are changing people’s lives as well as the supply chain. CIRAD, a French organization, did 600 surveys; 300 people who have been using Esoko tools for two years and 300 that have not but live in a similar community and similar conditions. Those results will be out at the end of 2011. In July of 2011 NYU’s CTED in Abu Dhabi began a study to evaluate the effectiveness of SMS-based market, taking three years to evaluate the impact of using Esoko tools on farm-gate prices and livelihoods (household assets and children in school), farmer marketing behavior (search behavior, bargaining power and market contracts) as well as the trust of other market players, especially traders. They will also gather data to find out how information spillovers and technology adoption occur among rural farmers in Africa.

Mobile Tech is a field replete with opportunities for research. There are many questions that would help understand the technology landscape, its impact and inform approaches when designing new mobile technology interventions in African markets. What is the correlation between mobile technology and development? How does the introduction of mobile technology affect communities and market systems? These questions are of interest to the larger global community as well as to local communities. Two research evaluations already done in India and Niger show that the introduction of mobile technology (voice-only) increased revenues to actors along the supply chain. These findings are cited countless times and have driven innovation as well as policies. New research about data-focused technology can lead to findings and similar implications.

Made in Africa by Africans

Esoko’s employees are mainly Ghanaian and West African, with 3 African diaspora employees and 4 US/European expats. Visiting employees typically come for 6 months to bring in knowledge about the latest technology. Currently there is a group of 60 young professionals at Esoko by building and supporting the technology. The truly exciting thing about the work Esoko is doing is that it is coming from Africa, and that it is complex technology. Esoko today has a solid user interface, a strong API to communicate with all the different mobile providers to get data from the field processed and then sent out via SMS to end users, and a complete setup of staff and developers comparable to a tech company anywhere in the world.

Impact: Business for Profit & Social Value – Disrupting the Market

According to Esoko, it is a company for profit and for social good because the two come hand in hand. The company has the intention of enabling better transparency, heightening efficiency across value chains and spreading information as well as helping organizations, businesses and individuals get to their bottom lines faster.

As far as innovative technology, the products are designed not to totally reinvent the market, but to make markets more efficient through the presence of the right tools. These tools and solutions are enablers that let people access information more quickly, easily and cheaply by putting the power for decision back in the hands of the customer. This will likely affect the way people do things, however, it is difficult to say how exactly it will change the market.

For businesses, this means tools so they can do business better; source goods locally, tighten supply chains, and make real time decisions based on quickly sourced field information. For individual farmers who have begun using Esoko, the tools have started skewing the market in ways that are easy to recognize because there is a high level of isolation typically experienced by rural producers. If a farmer has pricing information for regions more than two markets away she might forgo selling her products through several middle-men traders that would buy from her and sell at a different market. With the information at hand she could make a cost-benefit analysis to decide if it is best for her to sell her commodities far away herself or to trade with the middle-men. This decision might eliminate her need to work with middle-men who could take her product and sell it for a larger margin of profit or exploit her for their benefit. Armed with the correct pricing information, she can also negotiate a better price with the middleman. This would likely disrupt the market in unprecedented ways because none of the tools are designed to manipulate the market in any specific way. The tools are simply enabling access to information that would put the power for decision back in the hands of the customer.

Cultural Considerations

Each country may have specific user interaction needs, which translate into Esoko helping both projects and businesses deploy properly in their markets. For example Ghana has market queens for each commodity where merchants work under the main queen. Enumerators, who collect price data from markets on a regular basis for the franchise, go into each large market and approach the queens. The queens then have to be ‘courted’ and shown how they can also benefit from allowing Esoko in the market; the goal being that the queen would give approval and Esoko can become operational in that market. The enumerators continue to visit the queen and the markets enabling Esoko to culturally integrate with the market.

In one instance that illuminates the cultural elements and the benefit of ‘design for the customer’ approach, Kumasi’s market queen was putting high taxes for importing onion from Burkina Faso leading to the creation of a renegade onion trade happening on the streets to forgo the market. While the queens have the power to slightly fix the price in Ghanaian markets, Esoko is able to use features like comments on pricing data to describe the dynamics that play into the fluctuation of prices. This qualitative data helps makes sense of the quantitative price data as well as the cultural and socio-economic context of events in the market.

Esoko is a new inventive breed of African technology company. As the demand for cellular technology continues to grow rapidly, the relevance and impact of mobile innovators will also grow for the African market. With a projection of 170% growth for mobile phone usage (85% growth in smart phone use and 150% in non-smart phones) across Africa in the coming 5 years, technology innovators have the opportunity to impact the market in unprecedented ways that increase transparency, simplify supply chains and maximize benefit to the users. It is becoming increasingly hard to imagine that this kind of technology would not have a significant impact on Africa’s development.

October 5, 2011/by actualize

GBI Highlights, Originally posted on the GBI Portal

Fall Internship Underway

GBI Fall 2011 Interns. L-R, Fabrice Musoni, Christy Gillmore, Benjamin Addom

GBI is pleased to welcome the 2011 class of Fall Interns! After a very competitive selection process, three interns have been selected for the GBI 2011 Fall Program, which began on September 19. The group represents Georgetown, Syracuse and Clark Universities.

Fabrice Musoni, a graduate student in the Master of Science in Foreign Service (MSFS) program at Georgetown University and was the 2010-2011 Yahoo! Junior Fellow at the Institute for the Study of Diplomacy. Fabrice previously worked as a consultant on another USAID project called Programme Paix et Gouvernance (PGP) implemented by AED in Senegal, for Search for Common Ground’s (SFCG) youth project in Burundi and as a researcher at the National Unity and Reconciliation Commission (NURC) in Rwanda. Musoni holds a B.A. with honors in Political Sciences and Communication Studies from Luther College in Decorah, Iowa. A Congolese-born Rwandan citizen, Musoni speaks fluently Kinyarwanda, Swahili, and French. Musoni’s focus is on International Development with a keen interest in sub-Saharan Africa. He will be writing for the ICT4Democracy and Governance and ICT4Cross Cutting sites.

Christy Gillmore recently received her MA in International Development and Social Change from Clark University with a concentration in human rights and peacebuilding. She has served as a Peace Corps volunteer in Mali working on health and environment development projects and has worked in refugee resettlement coordinating healthcare for clients. She served as a Peace Fellow for The Advocacy Project where she worked with a Kenyan NGO in Nairobi to develop an ICT strategy as well as blog about issues and projects within the slums of Kenya. Currently she works at Free the Slaves, managing the anti-slavery organization’s programs in Ghana. She will be writing for the ICT4Health, ICT4Democracy and Governance, and ICT4Cross Cutting sites.

Benjamin Addom is a knowledge management specialist with training and experience in the use of ICTs for development. He has a good knowledge of the history of rural development and agriculture; farming systems approaches; agricultural extension reforms; and approaches to food security and vulnerability mitigation. Ben has over 9 years of experience in the field of agriculture, food security, ICT4D, teaching, training, capacity building, monitoring and evaluation. He holds a PhD in Information Science and Technology from Syracuse University School of Information Studies, masters in International Agriculture and Rural Development from Cornell University, and a bachelors in General Agriculture from the University of Cape Coast, Ghana. Ben will be contributing to ICT4 Agricultural Development, Connectivity for Development, and ICT4 Environment sites.

October 4, 2011/by actualize

Agriculture, Climate Change, Food Security, Irrigation and Water, Land Management, Mobile, Originally posted on the GBI Portal

IFAD President: Africa can ensure its own food security

Photo Credit: Zunia

The President of the International Fund for Agricultural Development (IFAD), Mr. Kanayo F. Nwanze, hosted a virtual press conference from his Rome office yesterday, September 29 to discuss why he believes Africa can ensure its own food security through investment in agriculture, with particular focus on West Africa.

The interactive press briefing touched on a number of pressing and interesting issues relating to African agriculture. According to Mr. Nwanze, reducing rural poverty in Africa is a high priority for IFAD, and Sub-Saharan Africa (SSA) remains IFAD’s highest priority, absorbing as much as 40% of new commitments. IFAD investment in Africa and SSA is more than 50% of IFAD’s total investment worldwide. With years of investment and working relations with African experts and governments, IFAD has accumulated a rich experience of what works and doesn’t work in Africa.

The agency has identified with the great challenges facing African agriculture including volatile food prices, changing climate, the challenge of feeding its populace, land grabbing, among others. But at the same time, sees great promise for Africa in the face of all these challenges. Africa has the highest share of the world’s arable land for agriculture, with West Africa alone holding about 284 million hectares of arable land available for investment. Out of this, only 60 million are currently in use. In addition, the region has more than 10 million hectares of land that could be irrigated, but it barely uses 10% of this to its full value. About 60% of Sub-Sahara African is under 25 years of age with high skills and training to be tapped for agricultural growth.

I asked Mr Nwanze what IFAD’s view is on policies that ensure investment in ICTs for agricultural development in Africa. He referenced the on-going Agricultural Knowledge Share Fair (AgShareFair) in Rome with support from IFAD and other UN agencies that brought together people from all over the world including Africa with innovative information and communication technologies for knowledge sharing. IFAD is also supporting many projects in the area of mobile telephony, mobile banking, last mile etc. that are helping in the advancement of agriculture in Africa. Also the use of this virtual press briefing by the President, which made possible for people to participate remotely attests to IFAD’s recognition and commitment to ICTs for development. On policies guiding the creation and administration of Universal Service and Access Funds (USAF) in African countries, Mr. Nwanze recalled a recent meeting by ITU that brought together telecom regulators together to deliberate on its application for development.

Responding to another question from the press as to why Africa is starving, the President stated that Africa is not starving. He cited booming economies in Africa such as Ghana, Rwanda, Tanzania, and Ethiopia where African governments are pursuing sound economic policies thereby enabling the growth of their economies. He cited Ghana as an example that made enormous stride and has great promise for growth with the possibility of transitioning into middle-income country in the near future. He was quick to state, however, that he is ‘no prophet of the future’ to tell how things will turn in these countries. Referring to the crises at the Horn of Africa, the President said agriculture must be made a priority in Africa by all who are interested in reducing poverty and ensuring food security. He called on African leaders to “act now: investing in agriculture is the best way to prevent famines.” African leaders must take the lead and invest in agriculture – no people or nation can make progress with sole external support, the President stated.

On the possibility of investing in green energy for Africa’s agriculture, Mr. Nwanze said it depends on how one defines green energy. According to him, African farmers are already practicing green energy in their farm practices through good soil management practices to prevent erosion and the like.

My main take of the press briefing applies to the question of Mr Nwanze’s view on ICTs investments by African people for agricultural development in Africa. Mr. Nwanze pointed some interesting initiatives by IFAD to expand access to ICTs in rural Africa but it is not clear how much of this is being spearheaded by Africans themselves. On the issue of availability of vast arable lands, huge youth population, and skills in Africa for investment, it is difficult to see how that translate into food security and prevention of future famine in Africa. In this era where Africa is experiencing more and more rural-urban migrations, not only the youth but also the older generations, as a result of declining opportunities and lack of incentives for farming, policies should go beyond mere recognition of ‘rich resources’ on the continent. The President did not mince his words by calling on African leaders to act now, but I also think that there is so much to explore outside African governments and political leaders. The call for investing in low-cost and simple technologies such as information and communication technologies for example should be a fertile ground for Africa’s young entrepreneurs. By creating a conducive environment for investment, Africa could see a wave of young investors especially in the ICTs sector.

Mr. Nwanze also responded to questions from the press covering areas of good governance for agricultural development, south-south collaborations for knowledge transfer to Africa, investment in post-conflict countries such as Liberia, the use of subsidies, and examples of successful models of agricultural development in Africa. The session was covered by over 25 different media outlets across the world in the area of radio, TV, magazine, blogs, multimedia press such as Voice of America, Voice of Nigeria, Deutsche Welle (DW), the Organic Farmer, Think Africa Press, and the Global Broadband for Innovation Program of USAID.

September 30, 2011/by actualize

Agriculture, Health, Health, Maternal & Child Health, Originally posted on the GBI Portal

USAID MAMA initiative leading the way in mobile for maternal health projects

The USAID-initiated MAMA (Mobile Alliance for Maternal Action) project that utilizes cell phones to improve maternal health in developing countries gave an in-depth update at the latest mHealth Working Group meeting.

The pilot initiative, announced in May by Secretary of State Hillary Clinton and co-sponsored by Johnson & Johnson, has begun work in Bangladesh. MAMA seeks to achieve “scale, sustainability and impact” by creating a replicable model of reaching low-income mothers and household decision-makers (husbands, mothers-in-law) through increasing the impact of current mHealth programs, providing technical assistance to new mHealth models, and improving methods of applying mobile technology to improving maternal health.

At the working group meeting, Sandhya Rao of USAID and Pamela Riley of USAID’s SHOPS (Strengthening Health Outcomes through the Private Sector) program discussed the status of Aponjon, the MAMA project in Bangladesh. Aponjon provides vital health information through mobile phones two times a week to expecting and new mothers, reminding them of when to receive checkups and how to stay healthy during the pregnancy. Bangladesh was chosen to pilot the project because the country’s government has been a leader in promoting and expanding access to ICTs and is very active in mHealth.

Photo credit: Council on Foreign Relations

In order to bring it to a national scale, the burgeoning MAMA initiative has established private, public, and NGO partnerships to help implement its activities, and is carefully monitoring its methods and practices to ensure that the project is reaching its target goals. For example, Aponjon is constantly tweaking the content of its phone messages so that mothers and decision-makers understand, retain and relate to the information given.

Photo credit: Highmark Medicare Services

Another aspect of the project that MAMA will be monitoring is its business models to determine which are the most sustainable and effective. Currently, customers pay service providers to retrieve the phone messages. Text messaging is the cheapest method for remitting information in most developing countries, but many of the poorest clients are unable to read the texts. The alternative is interactive voice response (IVR) through which customers can hear recorded messages at a much lower cost than call centers but more than texting. MAMA and its partners are experimenting with different pay schemes, such as subsidizing rates, working with service providers to offer low rates or donate funds to the project, and charging fees based on usage.

It will take the new initiative years before sustainable, reliable, and replicable models are in place. What is clear is that the potential for improving maternal and newborn health through the use of mobile phones is being tapped.

September 29, 2011/by actualize

Connectivity, Originally posted on the GBI Portal

Notes from ITU’s ‘Measuring the Information Society 2011′

A couple of weeks ago, the International Telecommunications Union (ITU), regarded as the source for Internet statistics, released a report on Internet usage habits in 152 countries around the world. The title: “Measuring the Information Society 2011.” Of interest to many is the ICT Development Index which ranks nations by number of subscriptions, type of subscription, broadband availability, cost of access, and level of education. This ranking only goes so far, however, and the value of comparing African ICT benchmarks with global stats is marginal.

In addition to the tables of global rankings, however, are pages of analysis and notes. Recent data hails mostly from 2010 with 2008 used as a reference. Below are some of the nuggets we found useful for painting a picture of how African nations are progressing in terms of Internet adoption:

The ITU revised the definition of wireless-broadband subscriptions in 2010 and group it into three indicators: satellite broadband, terrestrial fixed wireless-broadband, and terrestrial mobile wireless. Terrestrial mobile wireless subscriptions include (a) standard mobile subscriptions with use of data communications at broadband speeds (i.e. mobile-cellular subscriptions with advertised data speeds of 256 kbit/s or greater and which have been used to set up an Internet data connection) and (b) dedicated mobile data subscriptions at broadband speeds. (9)
Approximately 63% of the ICT Development Index is based on 6 factors: International Internet bandwidth per Internet user, Percentage of households with a computer, percentage of households with Internet access, Percentage of individuals using the Internet, fixed-broadband Internet subscriptions per inhabitant, and active mobile-broadband subscriptions per inhabitant. (10)
Kenya has seen a 28% change in IDI value since 2008, making it one of the fastest growing Internet markets. The reason: large cellular subscription growth and an increase in Internet bandwidth capacity (especially from 2009-2010). As of December 2010, Kenya had 10.2 million Internet users, or 26% of the population. (17)
Morocco has witnessed nearly a 300% increase in international bandwidth since 2008. Internet penetration rates are up nearly 50% in thanks to the adoption of mobile broadband, which has gone from 2.3% to 10% penetration over the past two years. Fixed broadband growth is flat, however, in part due to Maroc Telecom’s monopoly. (18)
Comoros saw bandwidth increase 1000% after connecting to a submarine cable in 2010. Madagascar now has over 10x the International capacity it did in 2008. (30)
Mobile broadband subscriptions have doubled globally between 2008-2010. At least 150 nations have 3G mobile broadband networks as of 2010. Algeria, Comoros, Djibouti, Togo, and Zimbabwe did not have 3G as of 2010. (35,42)
The number of fixed broadband subscriptions decreased in Kenya from 2009 to 2010. Kenya’s Internet penetration rate, as reported by CCK, was 9% in 2008. (37)
All African nations apart from Angola, Gabon, Mauritius, Nigeria, Seychelles, and South Africa have less than 5% of households connected to the Internet. Only Cape Verde, Mauritius, Seychelles, and South Africa have a broadband penetration rate greater than 1%. (41)
Djibouti and Mauritania saw little progress in terms of international connectivity. Djibouti is one of the few nations with under 20% mobile penetration. (43)
Broadband Internet costs 112% of gross national income in developing countries as opposed to 1.5% in developed countries. The monthly cost for Internet in Guinea, Malawi, Zimbabwe, and Ethiopia is >10x the average monthly income. (71)
Broadband prices dropped by 96% in Burkina Faso, 51% in Malawi, 61% in Ethiopia, 92% in Nigeria, 47% in Swaziland, 90% in Uganda, 81% in Mozambique, 77% in Kenya, but only 8% in Guinea. The African (non-Arab state) average is 55%. (74,76)
Kenya’s international bandwidth has grown from 829 Mbit/s in 2008 to 202,000 Mbit/s in 2010. (76)
Broadband definition now is 4 Mbps download, 1 Mbps upload. (86)
36% of Ghana’s population is covered by 3G. (87)
Terrestrial backbone networks’ length grew from 466,000km to 646,000km from July 2009 to Q1 2011. 4.4% of the population lived within 25km of a submarine cable landing point. 31% lived within the same distance of a backbone access point. Senegal has a high percentage, and Gabon soon will too. (100)
7% of African nations collect household data on Internet usage habits. (108)
Internet usage is strongly correlated with income. In Botswana (2008), 2% of people in the bottom 75% of income levels accessed the Internet. 19% of people in the upper 25% income bracket accessed the Internet. (113)
In Namibia, 81% of Internet users use a social network. 17% of mobile owners access social networks via mobile application. 23% of mobile owners used their phones to access the Internet. However, only 13% of the population actually uses the Internet. Most using it for the first time still do so on a computer or laptop. (125)
No broadband (fixed or mobile) as of 2010 in: Chad, Comoros, DRC, Guinea, Niger. 1-in-1000 broadband users in Burkina Faso, Swaziland, Togo, Zambia. (154-5)

Also, be sure to read TechZim’s summary of the ITU report’s findings on Zimbabwe. Ghana Business Review wrote an insightful article on how Ghana’s global ICT ranking has changed (actually dropped) since 2008.

Note: Unfortunately, much of the African household survey data is from 2007/2008 when Research ICT Africa conducted extensive research. So, although most of the trends are probably still true, the exact numbers used in the later sections of the report have undoubtedly changed greatly.

September 29, 2011/by actualize

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