Kenya’s Kenyatta University’s referral hospital’s doctors and interns are getting a boost in the services they are able to provide to patients with the establishment of an e-care system that will enable them to consult with doctors and experts across the globe.
According to Vice-Chancellor Olive Mugenda, the new e-technology will enable patients to receive the appropriate care needed inside the country, and not be forced to travel abroad to consult other experts. The move is likely to see Kenyans overall health costs reduced.
The KES Sh9 billion (about USD $100 million) hospital, funded by the Chinese and Kenyan governments, will also connect medics at the referral hospital with those in rural areas.
Mugenda says the facility would have a cancer unit and a geriatric wing to provide health care for the old. ”The need for a cancer unit is justified by the increasing cases of the disease among our people,” says Mugenda.
The university will, on 8 July 2011, officially launch a centre to equip students with the necessary skills to be job creators.
The Business Innovation and Incubation Centre will offer students office space, Internet facilities, capital to start businesses and assistance in marketing their products.
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Iraq’s largest private telecommunications company, Asiacell, announced this week the launch of its mobile health content download and SMS service which is now available to its prepaid and postpaid subscribers. Asiacell is the only mobile telecom company providing coverage for all of Iraq.
An Iraqi man holds a cell phone. Photo Credit: Mario Tama, Getty Images
The new service offers information on various health practices which can be discriminately selected by the user. Asiacell offers a weekly and a daily health update service. The daily health updates include information on women’s health, men’s health, children’s health, dieting, mental health, and diabetes. Albeit a little more limited, the weekly updates is a downloadable service which only cover topics such as sports and fitness, mental health, and emergency medicine.
Customers can subscribe to the daily SMS service, by sending a blank SMS message to the toll-free short code “2330”, and then send their preferred health topic, which they can choose from a list that will be automatically sent via SMS, to short code “2331”. This service costs IQD 2,500 ($2.14) per month.
Subscribers can also download content on a weekly basis by sending the number “1” to short code “2332” for sports and fitness information, or to “2333” for mental health information, or to “2334” for emergency medicine information. This service costs IQD 2,000 ($1.71) per month.
A similar service operates in India called mDhil which uses SMS to send health messages on various topics. The service overcame social stigmas regarding certain topics of health such as reproductive health, and became one of the most successful mHealth programs in India. Asiacell’s new service faces identical hurdles in Iraq and hopes to prevail like mDhil did.
Photo Credit: Asiacell
Asiacell is the only telecom provider to cover all of Iraq. They provide services to nearly 8 million of the estimated 31 million living in Iraq. This is remarkable given that just 5 years ago under the reign of Saddam Hussein, less than one million Iraqis had access to land lines and the average civilian did not have access to a mobile phone. Despite that and the war which ruined telecommunication infrastructure, Iraqis now have steady access to telecom services, especially mobile phones.
It is probably due to the increased access to information that has led Iraqis to become more health conscious claims Asiacell. Dr. Mustafa Adil, an Iraqi physician, said that maintaining a healthy lifestyle has become a major concern for communities, as people are more aware of the importance of following the latest health advancements and practices. He explained that Asiacell’s Mobile Health service supports the healthcare sector’s goal to promote sound health habits.
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Zambia’s Competition and Consumer Protection Commission has approved a proposed joint venture between Copperbelt Energy Corporation (CEC) and Liquid Telecommunications Holding of Mauritius into one major conglomerate.
The move has investors and analysts excited about the future prospects of the telecom sector in Zambia.
“We have long been left outside major moves and investment so hopefully this will help jumpstart the industry in the right direction,” says John Yubo, a Zambian IT professional.
The agreement will form the new company CEC Liquid Telecommunications Limited. Brian Lingela, CCPC spokesperson, says the commission gave the final authorization as the deal did not infringe upon competition concerns.
The new venture will see each company with an equal 50% share in the new company and is to be incorporated in Zambia. Both companies are also expected to invest some $30 million in the establishment of the new company.
“The transaction did not raise competition concerns in the fiber optic market,” says Lingela.
“Investigations by the commission found that the proposed joint venture would not raise competition concerns in terms of increasing barriers to entry in the market,” he added.
Lingela says that the CCPC did not believe that CEC would abuse its 40 percent market share of the fibre optic market.
“In their deliberations, the board expressed hope that the transaction would result into some efficiencies particularly because Liquid Telecom has a regional reputation in the provision of fiber optic network from which CEC would benefit,” says Lingela.
Gateway Communications, supplier of pan-African telecommunications services, is showcasing its range of value added services (VAS) for ISPs (internet service providers) and African mobile network operators (MNOs) at the VAS Africa 2011 currently underway at the Sandton Convention Centre, South Africa.
The Gateway Communications VAS products offer turnkey solutions, which can open up new revenue streams for MNOs and ISPs in Africa.
The company has vast voice and data transmission networks experience. Some of Gateway’s VAS products include Cibenix, an on-device service enabling MNOs to have a strategic presence on their customers’ handsets, ranging from smartphones to feature phones.
“Our presence in over 40 African countries, teamed with our rich heritage of successfully delivering critical services that mobile operators depend on to run their networks, makes Gateway Communications the right partner to deliver rapid growth.
Our ever expanding VAS solutions are tailored for the African market so we deliver new services that drive revenue for operators,” says Mike van den Bergh, CEO of Gateway Communications.
Gateway Communications is launching Data on Demand, a pre-paid data solution giving ISPs and MNOs the ability to buy capacity with no long-term commitments.
The VAS Africa event aims to serve the development needs of African operators to extend and expand their VAS offerings.
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Muhammad, 27, fled his home in the port city of Latakia last March, and deserted his job as cameraman for the Syrian state television network.
He now opts to use his acquired skills for media activism.
Similarly, Osama, 22, is a soldier for the state army who refuses to shoot at his fellow Syrians in protests.
He now arms himself with a brand-new-video-equipped smartphone, instead of a gun.
These two cases exemplify a recent transformation from Syria’s previous state media and soldiers, to activists who are “bearing witness,” to the atrocities being committed by the Syrian government.
"Supporters" of Syria's President Bashar al-Assad shout slogans in Syria's northern city of Aleppo, March 27, 2011. Photo Credit: Reuters/George Ourfalian
The Syrian government uses their state television network as a medium to propagate images of citizens attacking soldiers during protests, when the opposite is reality; and airs images of peaceful demonstrators at pro-Assad rallies, instead of showcasing dissidents.
Civil society wants to achieve social change by recording what their eyes and ears see and hear.
Muhammad is rectifying his work on the state channel, arguing that the station “threatens people’s lives,” by refusing to film the violence against protesters, or blaming them for soldiers deaths.
He is making amends through his work exposing the true stories of Syria’s pro-democracy uprising, with a great combination of technical skill and secrecy.
The true stories of Syria’s revolution are unreported, he says, because the intelligence community, called the Mukhabarat, control everything projected outwards. “The world does not know what is happening here,” he says, “The Mukhabarat are killing people without any media attention.”
“Syrian media lies, lies, lies,” Muhammad states. “I had to leave my job to protect the Syrian people, here in the valley and everywhere else.”
Muhammad is part of a group of cyberactivists who clamor to obtain footage of military forces as they roll into towns. There are also Syrians within the military itself engaging in the cyberactivist movement, despite personal costs.
Military service is compulsory in Syria, unless they are the only male child or pay a heavy wage, and lasts almost two years. In 2010, army regulars were estimated at 220,000 troops, with an additional 300,000 in reserve.
22-year-old Osama is a Syrian soldier who obtains footage while serving since he bought a brand-new video-equipped smartphone in the Syrian tech capital of Bahtha.
“They told me that Israel had occupied Daraa, and some people there were siding with Zionism against our president, so we had to go and liberate the city,” he says. But “there was no Israeli occupation there. We were actually occupying the city, there was nobody else”.
In a still frame from video posted online by Syrian activists, a soldier appeared to plant ammunition among the bodies of protesters who had been shot and killed. Photo Credit: NYTimes
According to an article in Wired.com, Osama frequently takes days off to visit a friend’s house with a satellite link. The individual coordinates these teams of so-called video soldiers, taking their full flash cards and gives them back empty ones. He has recently been uploading and distributing the mobile camera footage on Youtube and Facebook.
One clip, posted online in the beginning of June and shared on a Syrian activist Facebook page, was supposedly produced by one of the shabiha, the militia loyal to President Bashar al-Assad.
This featured activist’s video shows heroic music over images of heavily armed men in uniforms smiling and laughing as they chat near the bloody corpses of two men in civilian clothes.
“I decided to start filming and documenting the truth when I realized the amount of lies we are forced to believe at the army,” says Rami, who is another Syrian soldier interviewed by Wired.com.
“This will be my weapon,” Osama asserts, and wonders: “Maybe one day, when this is over, I will throw my gun away and become a video reporter. Inshallah.”
While the outside world has been watching video clips of barbarism, Syria’s state-controlled media has repeatedly published and broadcasted violent images that the government maintains stems from protesters. It seems, however, both state media and shabiha are taking initiatives to show the reality of the situation, one video at a time.
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A telehealth service was launched in India in early May called MeraDoctor. Created by the managing director of mHealth Venture India Pvt Ltd. Dr. Ajay Nair, MeraDoctor is the first service in India to offer unlimited medical consultations with a licensed doctor over the phone.
The service is highly convenient and highly accessible, since Indians can call the service from any part of India that has phone connectivity. It sounds like a customer service hotline, but unlike customer service systems which usually provide 24 hour coverage, MeraDoctor only operates from 8am to 10pm. However they are now advertising that 24 hour coverage will be coming soon.
Photo Credit: MeraDoctor
The MeraDoctor system is quite simple. They offer two plans, one for 300 Rs and a second for 500 Rs, for 3 months and 6 months of coverage respectively. The customer has the freedom to make unlimited consultations during hours of operation from any where in India and medical help can be offered for up to 6 family members.
Customers call the number, explain the symptoms and receive a diagnosis along with a drug prescription. The drug prescription is designed to be sent via SMS to the customer. If the condition is complex or enigmatic, the doctor sends information via SMS to the customer on the location of the nearest health facilities and the medical tests to take.
Nair says the doctors are fully licensed and are not to exit the phone conversation until the customer is completely satisfied and has all questions answered. “We encourage them to call us if they don’t understand their test results or what the doctor told them. Our aim is to answer all queries until the caller is satisfied,” explains Nair.
According to Nair, calls sometimes last up to 45 minutes long. MeraDoctors train their doctors not to use medical jargon in order to make the customer comfortable. Says Nair, “all the doctors at MeraDoctor besides being trained in internationally accepted phone triage protocol, are also taught to offer a friendly ear to each caller.”
MeraDoctor has reached 900 families so far in India and looks to keep growing. Similar programs have been implemented in Bangladesh, Australia and Kenya with mixed success. However, if MeraDoctor stays true to its claims of customer friendly service, reliability and unlimited consultations, the service may become a popular fixture.
According to Nair, the patient-doctor dynamic in India is one where a patient refrains from medical consultation until the condition worsens. And when a patient sees a doctor, he/she waits at the doctor’s office for hours for only 5-10 minutes and then pays for the visit out of pocket. Nair wants MeraDoctor to serve as an avenue for thorough and convenient consulting.
Ideologically, the MeraDoctor system is precious for many Indians who have inadequate and substandard medical care. However, immediate issues surface when talking about quality of medical advice and providing accurate diagnoses. Also, if patients are referred to visit a clinic, are they still asked to pay full price for the clinic services despite paying for MeraDoctor services? That wouldn’t seem opportunistic at all. Especially when Indians spend up to an eight of their income paying for medical services. In any case, MeraDoctor seems to be gaining ground, and any success will be significant for Indians.
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Ghana and the International Telecommunication Union (ITU) will host the Global Symposium on ICTs, the Environment and Climate Change in Accra this July.
The Symposium will focus on the needs of the developing world, which will be disproportionately impacted by climate change. A slate of leading specialists in the communications industry, top policymakers, engineers, designers, planner and regulators will discuss issues of climate change mitigation and adaptation, e-waste, disaster planning, cost-effective ICTs, and the challenges and opportunities posted by transitioning to a green economy.
The symposium’s recommendations regarding ICTs, the environment and climate change is likely to contribute to the 2012 United Nations Conference on Sustainable Development (UNCSD 2012 or Rio+20).
ICTs such as satellites, mobile phones and the internet play a key role in addressing the challenges associated with climate change and sustainable development.
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A French firm says it is manufacturing biodegradable SIM cards. This is the latest in a series of innovations in the global telecoms sector, but the environmentally conscious intent sets Oberthur Technologies apart—most SIM cards are made from plastic, which do not degrade.
The firm touts its latest product as ‘an eco-friendly high-tech solution to meet our 21st century environmental challenges.” Head of Product Marketing, Mobile Product Line-Cards and Services Stephane Girodon says the product has already been distributed in Europe, but it is yet to be introduced elsewhere.
Oberthur Technologies is the world’s second largest provider of security and identification solutions and services based on smart card technologies for mobiles.
Recently, the ESRC-DFID awarded funding to the East Africa research group at the Oxford Internet Institute (OII) , led by Dr. Mark Graham. The proposed study, titled “The Promises of Fibre-Optic Broadband: A Pipeline for Economic Development for East Africa,” promises important results about the impact on small-medium enterprises (SMEs) when they adopt and utilize a broadband Internet connection. Thus far, their preliminary research indicates that nearly all businesses in Kenya and Rwanda are investing in Internet connections.
Throughout East Africa, many SMEs struggle with record-keeping, processing large requests, and consequently, attracting foreign investment. OII’s study aims to measure the economic consequences for SMEs when they pay for and regularly use Broadband Internet.
In an interview, Dr. Graham explained the study questions to me in more detail. First, is paying for broadband Internet connections worth the cost for SMEs? Second, how do Internet connections change companies’ business practices? Dr. Graham and his research team have observed SMEs in both the tourism and business processing operations (BPO) sectors. They found that nearly all businesses have some sort of Internet connection, since, as Dr. Graham explained, “it would be difficult to compete with your rivals, who would all have connections, if you aren’t connected yourself.” Furthermore, “almost every type of business seems to be investing in connectivity, from one-person entrepreneurs to large companies.”
Whether these investments lead businesses to increase profits and to what degree, however, is still unknown. The results are highly anticipated, as many have speculated regarding the impact of broadband connectivity, but few studies have shown its impact, and none have focused specifically on SMEs.
Photo: Benjamin Cole
In an applied effort to help SMEs utilize the Internet for their advantage, USAID funded the West Africa Trade Hub. The Trade Hub operates under the mission statement and ideal that “with appropriate software and hardware solutions, companies can track their operations and activity much more effectively.” In their own research and experience assisting SMEs in West Africa (see a case study video from Ghana here), the Trade Hub finds that foreign business owners investing in the West African BPO sector want to be able to monitor where their product is and when it will be finished. They need updates—are the materials in the sewing process, packaging, or shipping processes? Chinese factories, on the other hand, historically have Internet access and the human capacity to keep the online systems updated, so many investors turn to China and not Africa.
Without high-speed Internet connections, many African businesses are unable to process large orders from foreign investors, leading to “lost” products. And western businesses prefer to make agreements with BPO agencies that have their own domain name; they are less likely to trust anyone using a gmail or yahoo account, for example.
These findings are explained and applied in the SME Toolkit Africa, produced by the West Africa Trade Hub. The toolkit is available as open-source advice for Africa businesses, and contains guides such as the how-to set up online websites, email accounts, computer accounting programs, and other business-oriented items.
Both the efforts of West African Trade Hub and the Oxford Internet Institute are important to evaluate the level of impact broadband connectivity has on SMEs in East Africa. As fiber optic cable networks expand and nations push for increased connectivity, Internet connections will be progressively more influential for economic growth throughout the region.
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The Inter-American Development Bank (IDB), the largest source of development assistance in the Americas, dedicated its flagship annual analysis of challenges in the region—Development in the Americas— to the role of ICTs in economic development.
The IDB hails the report as a landmark as it is “the first in the region to systematically apply strict statistical methods to measure how technologies affected project outcomes”. The report reinforced the view that ICTs are merely tools for economic development and social change. The IDB says there ought to be greater effort to boost capacity at the country level to effectively leverage ICTs. The Bank adds that physical infrastructure, institutions and regulations must be strengthened to realize the full economic and social benefits of ICTs.
This position reflects a theme that I have captured in a series of blog posts about bold policies in Kenya and Tanzania—and the need for a similar approach in Haiti. A clear ICT strategy with cross-sectoral backing will enable a vibrant ICT climate and foster economic expansion, plus unearth social benefits.
The report also echoed the need to focus on local realities, and adds that focusing on the latest technologies will not necessarily solve highly contextual problems. Another argument that I have proffered in previous blogs. The best solutions to many of the developing world’s intractable problems have and will continue to stem from the ingenious use of LOW END technologies. As leaders across LAC strive to bridge the digital divide, this report should serve as a reminder that although access is a vital part of the ICT frenzy, it will not be enough to boost economic growth. The development of human capital and setting clear policy goals that match the unique needs of countries and regions is vital.
The IDB’s report shows that the reality in LAC isn’t in tune with that fact. Less than 40 percent of the projects reviewed by the IDB showed strong benefit from the adoption of ICTs, while 61 percent benefited partially. If nothing else, this study should prompt greater interest in more robust monitoring and evaluation (M&E) of projects with an ICT component. It is time for a uniquely designed M&E approach for ICT projects!
Monitoring, Evaluation, and Learning (MEL) Director
Mr. Torosyan leads one of the firm’s practice areas as the Director of Monitoring, Evaluation, and Learning. He brings 18 years of experience in USAID and other donor-funded project management, evaluation, and consulting roles in more than 15 countries across Europe, Asia, and Africa. Half of his career was dedicated to delivering development consulting assignments in field offices as Project Director, Team Leader, and Policy Advisor in projects funded by USAID, The World Bank, ADB, UNDP, and EU. The remaining half was devoted to managing USAID-funded projects from the corporate headquarters of development consulting firms in the Washington, D.C. area.
Mr. Torosyan’s technical expertise spans a wide range of private sector development topics, such as the improved enabling environment for trade and investment, firm-level competitiveness enhancement, value chain development, and increasing SME access to finance. He also has in-depth knowledge of public sector governance reform issues, including evidence-based decision-making practices, impact assessment schemes, regulatory convergence with international standards, reform of state-owned enterprises in the energy and other infrastructural sectors, anti-corruption, and improved public service delivery via Govtech solutions.
Beyond his extensive project management and advisory work, Mr. Torosyan has a decade of experience in project performance evaluation and monitoring. He has demonstrated his expertise in Monitoring and Evaluation Lead roles at a development consulting firm in Washington, DC, and as an independent Evaluation Team Leader and Principal Evaluator of multiple donor-funded projects in Europe and Asia.
Mr. Torosyan holds a Master of Advanced Studies degree in International Law and Economics from the University of Bern, World Trade Institute, Switzerland. He was also a research fellow at the University of Muenster, Germany, specializing in institutional economics, which led to a Doctor of Economics degree from the Institute of Economic Research. He speaks Armenian and Russian fluently.
Brenda Lee Pearson
Research Director, LEAP III
Ms. Brenda Lee Pearson is the Research Director for the Integra-managed USAID Learning, Evaluation, and Analysis Project (LEAP III) and has served as Team Leader for economic growth performance evaluations in Georgia, Kenya, Ukraine, and USAID’s global programs: CATALYZE, EDGE, US-SEGA, Women’s Economic Empowerment Fund. She served as the gender and social inclusion advisor to USAID/India and Indo-Pacific Strategy from 2020-21. She has been Team Leader for democracy, human rights and governance assessments and political economy analyses in Bosnia Herzegovina, Bulgaria, Guyana, Honduras, Kosovo, Malawi, Romania and Tanzania. She served as global coordinator of nutrition programming for the United Nations World Food Programme, FAO, UNICEF and WHO. Ms. Pearson has provided technical assistance to projects funded by USAID, State Department, Millennium Challenge Corporation, DfID, AustraliaAid, World Bank, and UN agencies in 50 countries, and authored more than 100 articles. Ms. Pearson is the President of Cui Prodest, LLC, a woman-owned small business (www.cuiprodest.org) that partners frequently with Integra. Earlier in her career, she served as Chief of Party in Cambodia, Croatia, Egypt, N. Macedonia, Tanzania and Yemen.
Peter Levine
Business Development and Private Sector Specialist
Mr. Levine is a senior new business, project management and private sector development specialist with over 20 years direct experience in the design, oversight and implementation of complex international technical assistance programs, including extensive work in Latin America, Eastern Europe, Asia and Africa. He is well versed in private sector development, agriculture, land use planning and international best business practices, with a strong track record for facilitating stakeholder relationships for tangible and practical results. He has a proven track record for impact with USAID, MCC, DFID and other donors, working as both a Team Leader, Chief of Party, or key member of a multi-disciplinary team on both innovative projects and winning proposals. Prior experience as Executive or Practice Area lead who helped grow technical, financial and human capital for firms/clients, including leadership of USAID projects valued at between US$25 – $75 million.
Elizabeth Ferris
Migration Expert and Advisor
Elizabeth Ferris is Research Professor with the Institute for the Study of International Migration at Georgetown University’s School of Foreign Service and an adjunct professor in the Georgetown Law School. From January-September 2016, she served as Senior Advisor to the UN General Assembly’s Summit for Refugees and Migrants in New York. She presently serves as an expert advisor to the UN Secretary-General’s High-Level Panel on Internal Displacement.
From 2006-2015, she was a Senior Fellow and co-director of the Brookings-LSE Project on Internal Displacement where she worked to support understanding and protection of internally displaced persons. Prior to joining Brookings, she spent 20 years working in the field of humanitarian assistance, most recently in Geneva, Switzerland at the World Council of Churches. She has also served as the director of the Church World Service’s Immigration and Refugee Program, as research director for the Life & Peace Institute in Uppsala, Sweden and as a Fulbright professor at the Universidad Autónoma de México. Her teaching experience has included positions at Lafayette College, Miami University and Pembroke State University. She has written extensively on refugee, migration and humanitarian issues, including The Politics of Protection: The Limits of Humanitarian Action (Brookings Institution Press, 2011), Consequences of Chaos: Syria’s Humanitarian Crisis and the Failure to Protect, with Kemal Kirsici (Brookings Institution Press, 2016). Her latest book, Refugees, Migration and Global Governance: Negotiating the Global Compacts, with Katharine Donato, was published by Routledge in 2019. She received her BA degree from Duke University and her MA and PhD degrees from the University of Florida.
Quang Phan
Vietnam Country Director
Quang Phan has a 20-year track record of performance in running some of the most impactful projects in Vietnam and in the Mekong Region. These projects range from innovation and technology, sustainable public private policy dialogue and regulatory reform, and trade and investment facilitation. As an out of the box thinker, Quang has good judgement and a good sense of humour. He knows how to turn vision into ideas, and ideas into actions and results. He builds high performing teams and networks.
Quang has served as Integra’s Country Director in Vietnam since 2018 and leads the development and implementation of the USAID funded project in reforming PPP regulations and practices in Vietnam. Working with the home office and USAID/Vietnam, Quang has mobilized a team of international and local experts to work with the Ministry of Planning and Investment, the National Assembly, the Vietnam Chamber of Commerce and Industry and the business community on developing the first PPP Law of Vietnam. The team has built the capacity of a public private partnership committee that advocates for good PPP regulations and practices in Vietnam and piloted a PPP pipeline development tool in two provinces.
Theresa Miles Director, Business Operations
Ms. Theresa Miles is Integra’s Director of Business Operations and leads contract administrative management and oversees project operations and financial management. She guides the development of effective project operations and financial standards and operationalizing structures for delivery, risk management, reporting, and forecasting. She is also serving as the Operations Manager for the Integra-managed USAID Learning, Evaluation, and Analysis project (LEAP III), a five-year project that supports USAID globally by providing independent high-quality analytical services; strategy and project design; monitoring and evaluation; training; and knowledge management.
Theresa has 25 years of experience in international development and project management in Africa, Latin America, the Middle East, and South Asia. She has split her career between home office project support and management roles and overseas roles. She excels at organizing and increasing efficiencies by examining operations, analyzing needs, identifying duplication of effort and tailoring policies and procedures to project, organization, and donor requirements.
She has long-term experience in Ghana, Uganda, Madagascar, India, Democratic Republic of Congo and short-term experience in Mexico, Egypt, Mongolia and Tanzania. Theresa holds an MA in International Policy from the Monterey Institute of International Studies and has a general understanding of Spanish and working knowledge of French. Outside of work, she enjoys spending time with her dogs, antiquing, and refurbishing old furniture.
Theresa Miles
Director, Business Operations
Ms. Theresa Miles is Integra’s Director of Business Operations and leads contract administrative management and oversees project operations and financial management. She guides the development of effective project operations and financial standards and operationalizing structures for delivery, risk management, reporting, and forecasting. She is also serving as the Operations Manager for the Integra-managed USAID Learning, Evaluation, and Analysis project (LEAP III), a five-year project that supports USAID globally by providing independent high-quality analytical services; strategy and project design; monitoring and evaluation; training; and knowledge management.
Theresa has 25 years of experience in international development and project management in Africa, Latin America, the Middle East, and South Asia. She has split her career between home office project support and management roles and overseas roles. She excels at organizing and increasing efficiencies by examining operations, analyzing needs, identifying duplication of effort and tailoring policies and procedures to project, organization, and donor requirements.
She has long-term experience in Ghana, Uganda, Madagascar, India, Democratic Republic of Congo and short-term experience in Mexico, Egypt, Mongolia and Tanzania. Theresa holds an MA in International Policy from the Monterey Institute of International Studies and has a general understanding of Spanish and working knowledge of French. Outside of work, she enjoys spending time with her dogs, antiquing, and refurbishing old furniture.
Penelope Norton
Associate
Penelope is an Associate at Integra, where she supports a variety of USAID and MCC-funded projects. She has more than five years of experience in operations and project management and provides backstopping support on activities. Responsibilities include managing activity budgets, providing logistical support, recruiting, contracts, and travel preparations. Other experience includes data collection, program evaluation, quality assurance, and two years of program implementation in Guatemala.
Penelope holds an MS in Conflict Analysis and Resolution from George Mason University with a concentration in Prevention, Reconstruction and Stabilization, and a BA in International Affairs from James Madison University. When not working, Penelope enjoys international travel or camping in the amazing US National Parks.
Kethi Mullei
Learning and Evaluation Director
Kethi Mullei is a social researcher and qualitative analyst with over 15 years of experience working in development in Sub-Saharan Africa, primarily East Africa. Her most recent long-term position was with the BMGF CIFF & Hewlett – funded program, HCDExchange, serving as the Learning Lead. She recently joined Integra as Learning and Evaluation Director to support the USAID/Kenya & East Africa Mission.
Kethi is a passionate learner and researcher with a background in global public health and a keen interest in generating evidence on the value of applying simple, replicable yet rigorous human-centered and action-oriented methodologies for optimal application in improving the quality of global health interventions and outcomes in the Global South. She brings a great wealth of experience in health policy analysis & development, protocol & product development (learning agendas, practical guidance), literature/ desk reviews, knowledge management, and application of participatory and one-to-one learning methods in practice (e.g., capturing success stories, appreciative inquiry (AI), outcome harvesting). Having worked for 15 years collaborating with various stakeholders—civil society, research institutions, private sector, and funders/donors—she is an eager contributor to the broad field of global health.
Sarah Eissler
Evaluation Specialist
Sarah is an evaluation specialist with broad international experience designing, implementing, and analyzing mixed-methods research and evaluation projects addressing issues in agriculture, food security and nutrition, climate change, women’s empowerment, and the environment. Sarah currently works as an independent consultant to lead and support mixed-method evaluations for USAID, UN Agencies, The Bill and Melinda Gates Foundation, among others. She has supported several Integra activities under the LEAP III project as a data analytics and research design specialist with specific attention to the design and analysis of qualitative data. Recently, she has supported a strategic review of USAID’s Partnering to Accelerate Entrepreneurship (PACE) Initiative, a portfolio performance evaluation of the former USAID Women’s Global Development and Prosperity (W-GDP) Initiative, a strategic review of USAID’s Development Innovation Ventures (DIV) program, and evaluations and assessments in Egypt and Ukraine. She has a dual Ph.D. in Rural Sociology and Human Dimensions of Natural Resources and the Environment, and dual M.S. degrees in Rural Sociology and International Agriculture and Development from Penn State University.
Meziane Menasria
Associate
Meziane is an Associate at Integra, where he supports the MCC-funded Togo project and several other USAID projects. He brings more than seven years of experience working for a global K-12 education non-profit organization where he contributed project management, business intelligence, team management, budget tracking, and recruiting. He is a fluent French speaker and conversational in Spanish and Polish. He holds a BA in Government & Politics from the University of Maryland, College Park. In his free time, he enjoys watching club and international football (soccer) and hiking in the great outdoors.
Julienne Kaman
Technical Advisor – Papua New Guinea
Julienne Kaman serves as the Technical Advisor in Papua New Guinea (PNG) under USAID’s Asia Emerging Opportunities mechanism. Ms. Kaman has spent more than 30 years in the teaching profession, researching and doing consultancies in several PNG universities. She has taken short-term consultancies with the PNG Government and Governments of other Pacific Island countries, namely the Republic of Nauru. Ms. Kaman has also worked with international organizations such as UNICEF, UNDP, UNESCO, and the Incentive Fund Program of the Australian Government and with international nongovernment organizations in the country, namely, Save the Children Fund and Asia Pacific Bureau of Adult Education (ASPBAE) and with local companies such as Tanorama. As a certified and experienced teacher in PNG, Ms. Kaman has also written several contextualized textbooks in the Social Sciences for teachers and students to use at all levels of education in PNG.
Mrs. Hoang Anh
Business Environment Sustainability and Transformation (BEST) Director – Vietnam
Mrs. Hoang Anh Do serves as the Business Environment Sustainability and Transformation (BEST) Director in Vietnam under USAID’s Asia Emerging Opportunities mechanism. Before joining Integra, Mrs. Anh Do had experience holding several positions in the developing world and private sector. She served as Deputy Project Director of USAID/Vietnam Competitiveness Initiative (VNCI), leading three impactful initiatives, including 1) Administrative Procedures Reform of the Government of Vietnam (known as Project 30) by the Office of the Government, 2) Regulatory Impact Assessment (RIA) for Ministry of Justice and other stakeholders, 3) Public Private Partnership under Ministry of Planning and Investment, and 4) Provincial Competitiveness Index (PCI) with Vietnam Chamber of Commerce and Industry (VCCI).
She also worked on legal and economic reform in the USAID/Sustaining Technical and Analytical Resources (STAR) project, which helped the State Bank of Vietnam, the Ministry of Finance, the Ministry of Planning and Investment, the Ministry of Industry and Trade, the Ministry of Post and Telematics, the State Audit, different committees of the National Assembly to overwrite Vietnamese legal framework to implement Vietnam commitments under the US-Vietnam Bilateral Trade Agreement.
In the private sector, she established and chaired health tech, agri-tech, and logistics companies. Her vast experience and network in Government and private sector are valuable for her work to accelerate the transformation of Vietnam’s business environment and sustainability.
Brenna Casey
Program and Business Development Manager
Brenna is a Program and Business Development Manager at Integra. She brings five years of experience in various project management and technical capacities across the USAID and MCC portfolios. Programmatic responsibilities include leading and providing task order oversight and support on contracts, recruitment, budgets, client and subcontractor relations, reporting, and quality assurance. Business development roles include strategic planning and pipeline development, market research, partner and proposal coordination, staffing, technical writing, and compliance. Technical capabilities include research and data analysis, including sectoral, political economy, and landscape assessments; performance evaluations; and trainings, workshops, and knowledge management engagements.
Brenna has managed several activities under Asia Emerging Opportunities (AEO) and the Learning, Evaluation, and Analysis Project (LEAP III), including the USAID/Middle East Bureau’s multi-year $1.7+ million buy-in for private sector engagement (PSE). This activity supported the co-creation and implementation of PSE Action Plans for the Bureau and Operating Units in the region, including Bureau and Mission learning events, remote and in-person private sector outreach, Private Sector Landscape Assessments (PSLAs), and a report on PSE opportunities coming from the Gulf region. She supports the kickoff of the USAID Europe and Eurasia Monitoring, Evaluation, Learning, and Decision Support (EE/MELDS) and MCC Economic Analysis BPA contracts.
Ms. Casey holds a MA in Political Economy from Georgetown University and a BA in Foreign Affairs from the University of Virginia. She earned an advanced certificate in Political Economy from the ULB Solvay School of Economics and Management in Brussels, Belgium, and a project management certification from the University of Virginia. She is also certified in project management by the Project Management Institute (PMI). Additional professional experience includes a graduate internship with the Development Finance Corporation and health policy consulting in Alexandria, Virginia.
Eleanor Roberts
Associate
Eleanor is an Associate at Integra, supporting the USAID-funded Asia Emerging Opportunities task order. She assists in managing and backstopping projects, including planning, organizing, coordinating, program execution, and monitoring. Responsibilities include project reporting, budget tracking, and analysis, research and data analysis, assisting with project recruitment, ensuring contractual compliance, and providing administrative support as needed. Additionally, Eleanor assists in developing communications materials for the firm, including authoring content for Integra’s website.
Before Integra, Eleanor worked at Meridian International Center as a Program Associate implementing the International Visitor Leadership Program (IVLP) — the U.S. Department of State’s premier professional exchange. She holds a B.A. in Political Science and History from Denison University in Granville, Ohio.
Kate Fehlenberg
Director of Scaling Innovations
Kate Fehlenberg is an international development professional with over 20 years of experience across a dozen countries. She has designed, managed, scaled, and evaluated small and multi-million dollar programs in Public Health, Agriculture and Gender. With deep experience in coalition building, systematic assessments of new technologies, and strengthening local systems, Kate is uniquely skilled in Scaling sustainable solutions. Kate has worked for NGOs, researchers, and donors at headquarters and the field in over a dozen countries across Asia and Africa; sat on donor and fundraising committees; run hundreds of workshops, and trained and led teams in numerous countries. In her last overseas assignment (2015-2019), Kate managed a $15M USAID food security project across six countries in Africa. She established the SeedAssure Alliance, a public-private coalition to digitize commercial value chains in Africa to improve Ag technologies accessible to millions of farmers. She currently works with Integra as Director of Scaling Innovations, leading assessments of development investments for their market impact and sustainability potential. Kate has an MPH in Population in Family Health and Complex Emergencies from Columbia University, a Master’s in Civil Engineering from Ga Tech, and a Bachelor’s degree in Environmental Science from Samford University.
Paul Dodds
Enabling Environment Expert
Paul Dodds has a JD and over 25 years of experience in development consulting with MCC, USAID, DFID, the World Bank, AUS DFAT and ADB in over 15 countries. He has extensive expertise in legal analysis, policy reform and commercial due diligence, and experience working in AgCLIR analyses in varying capacities, with specific engagements for MCC in Tunisia, Philippines and Benin. In his AgCLIR work for USAID in Liberia, he focused on exploring the possible impacts of regulations restricting access to fresh markets for smallholder farmers and women traders.
Most recently, Paul brought technical expertise to the Integra team working in Bangladesh helping to design a support program for food safety and nutrition, and also on a detailed review of the new Vietnamese public private partnership law, providing background information to encourage the donor support needed for the law to succeed.
Paul studied Economics at Columbia and graduated from Harvard Law School. He spent the first decade of his professional career as a corporate lawyer and general counsel in Boston. He is now based in Little Rock, Arkansas where he owns and manages a growing portfolio of investments in renovated historic homes as his primary occupation. He speaks fluent German, serviceable French, Spanish and Russian and some Khmer.
Cynthia Mallory
Controller, Business Operations
Ms. Mallory has spent 20 years working with international development consulting firms. She currently serves as Integra’s Controller, and also manages Business Operations for the firm. She is an award-winning United State Air Force retiree who worked in forward locations during Operation Desert Storm and Desert Shield. She provided aid to supply officers, transportation commanders, fighter pilots and many more.
Liesl Kim
Operations Specialist
Liesl has been an Associate at Integra for nearly two years, providing project management and operations support for USAID-funded projects. She serves as the lead Associate on the Learning, Evaluation, and Analysis (LEAP III) Project, spearheading reporting mechanisms. She manages many aspects from activity start up to close, including drafting concept notes and work plans; recruiting and managing consultants; tracking budgets; organizing field work logistics; reporting on findings; and designing infographics/presentations to disseminate lessons learned. Liesl also provides support to the Asia Emerging Opportunities (AEO) Project and has worked on more than 30 unique activities, serving as the Operations Lead on 16 activities to date. She has also contributed to performance evaluations, such as the evaluations of the USAID/OFDA LAC Regional Disaster Assistance Program and the Power Africa Transactions and Reforms Program. Prior to joining Integra, she interned at the Asian Development Bank North American Representative Office, assisting in outreach efforts with stakeholders and partner organizations.
She holds an MA in International Development Studies from the Elliott School of International Affairs, George Washington University and a BA in Political Science and International Studies from Pepperdine University. She is a 5th degree black belt in Taekwondo and attributes the global sport as first attracting her to the realm of international relations.
Kaitlyn Turner
Data Analytics Manager
Kaitlyn leads Integra’s quantitative analysis and data collection work as the Data Analytics Manager. Prior to joining the Integra team in 2020, she worked in both project management, and programming and analysis of impact evaluations for a number of research-focused non-profit organizations. She has experience designing evaluation plans, managing quantitative data collection work, performing data analysis using Stata, and developing reports and other dissemination tools for internal and external stakeholders. She has spent the last three years living in Nairobi, Kenya and working throughout East Africa. She has worked in many sectors including global health, agriculture, and digital financial inclusion.
Ruta Aidis
Gender and Economic Development Advisor
Dr. Ruta Aidis is a leading expert in gender and economic development. She has more than 25 years of experience teaching, researching, consulting and publishing in the area of gender, women’s economic empowerment, entrepreneurship, innovation, institutional development and public policy. She is an award-winning author with over 50 published articles, books and reports. Dr. Aidis has conducted multiple gender-related assessments and consultancies for USAID and other international donor agencies. In 2019, she led USAID’s first global gender analysis of the recycling and waste management sector piloting both the Women’s Economic Empowerment and Equality (WE3) toolkit and recommendations for Women’s Global Development and Prosperity (W-GDP) initiatives.
As part of the LEAP III program, Dr. Aidis is serving as the deputy team lead for USAID’s portfolio performance evaluation (PPE) of the Women’s Global Development and Prosperity (W-GDP) initiative’s Round 1 funded activities. Previously she acted as the team lead for the 2020 Strategic Review of USAID’s Partnering to Accelerate Entrepreneurship (PACE) initiative.
Dr. Aidis is also a Senior Fellow at the Schar School for Policy and Government, George Mason University and founder of ACG Inc. She holds a PhD in Economics from the University of Amsterdam, an MA in International Development from the Institute for Social Studies and a BA from the University of Maryland.
Tim Schur
Chief Executive Officer
Timothy Schur is leading the company into the future by building on a foundation laid by Bob Otto, the founder of the firm in 2010. With more than 30 years of experience in advisory and consulting services, Timothy has filled wide-ranging roles in corporate finance, strategy and innovation, impact investment, business development, and business practice leadership. For the last decade he has been supporting International Development programs and investments for the United States, United Kingdom, and Australian governments as well as direct investments by governments across the Middle East, Africa and Asia. Throughout his career, Timothy has been a champion for performance-based contracting, impact investment and capital mobilization, systems enablement and knowledge sharing through technology, and program designs that result in durable solutions for economic independence.
Leading Integra is a return to the small business roots of Timothy’s career where client centric, nimble business solutions deliver impact for the investment stakeholders, beneficiaries and the individuals applying their expertise and experience to delivery. From a vantage point versed in traditional international development investors, cognizant of the capital constraints, and grounded in results measurement as the key to enduring impact; Timothy is positioning Integra as a key resource for government, private sector, and NGO clients seeking to capture and enhance both the financial and social return on their investments into emerging economies.
Robert Otto
Founder
Mr. Otto has more than 25 years of experience in international development and project management. He is highly experienced in providing consulting services and managing complex projects in private sector development, economic restructuring, and institutional development. Earlier in his career, Mr. Otto served as Chief Private Sector Officer, Financial Analyst, Project Development Officer, and Chief Environment Officer for the US Agency for International Development. Mr. Otto holds a MS in Management from MIT and a MS in Technology of Management from American University.
David Quinn
Chief Technical Officer
Mr. David Quinn is Integra’s Chief Technical Officer, where he oversees all company projects and activities. He has 15 years of experience working in international development projects and specializes in managing multiple-country, multiple-activity, mechanisms.
Currently, he serves as the Chief of Party for the Integra-managed USAID Learning, Evaluation and Analysis project (LEAP III), a five-year project that supports USAID globally by providing independent high-quality analytical services; strategy and project design; monitoring and evaluation; training; and knowledge management.
Mr. Quinn has conducted over 80 assignments across 23 countries. His technical expertise includes economic growth, policy and enabling environment reform, private sector engagement (PSE), and public-private partnerships (PPPs). In addition to his passion for international development (and Integra), he is an avid Liverpool Football Club fan.
Deanna Gordon
Director, Development Analytics
Dr. Gordon is Director of Development Analytics, as well as Chief of Party for the Asia Emerging Opportunities mechanism at Integra. She is an Agricultural Economist with a long track record in international development. Prior to joining the Integra team, she was with USAID as a Foreign Service Officer from 2005-2019. Her expertise is rooted in monitoring and evaluation, quantitative and mixed methods analysis, and impact evaluation. She has served in a variety of positions at USAID, including as Senior Agriculture and Food Security Advisor for USAID/BFS, Senior Monitoring and Evaluation Advisor at USAID/FFP, and Office Director for the Office of Economic Growth at USAID/DRC. She speaks French, Spanish, and Portuguese with professional proficiency and holds a Ph.D. in Agricultural and Resource Economics from UC Berkeley.
Kent Ford
Director, Private Sector Engagement (PSE)
Kent Ford is a pioneering international development professional with over 25 years of experience in successfully leading and delivering a range of private sector-focused programs in emerging and developing markets. Under the Learning, Evaluation and Analysis Project III (LEAP III), Kent leads Integra’s Middle East Private Sector Engagement Activity supporting the adoption of USAID’s Private Sector Engagement (PSE) Policy in the USAID/Middle East Bureau and associated Missions. This includes inter alia, writing a Strategic Vision for the Middle East Bureau, leading the development of a ThinkPiece envisioning the future of PSE in the MENA region, developing and leading monthly training webinars widely broadcasted throughout MENA and USAID/Washington, and creating an actionable approach to engaging the private sector in the work of USAID.
Kent has broad and proven strategic management and leadership experience as well as economic, political and cultural understanding from having worked in nearly 60 countries. Mr. Ford is a two-time entrepreneur, most recently as co-founder and Managing Director of Global Development Solutions, where he directed the establishment, growth and leadership of a global network of staff and consultants spanning four continents.
Kent co-developed the integrated value chain and market analysis methodology used by the World Bank, Asian Development Bank and sovereign governments to rigorously analyze agriculture and non-agriculture value chains to determine areas where foreign and domestic investment, access to finance and technical intervention would enhance the competitive position of entire market systems. He designed and spearheaded regional Trade and Investment initiatives by bringing together governments, private sector actors, NGOs, municipalities and development agencies—an innovative approach designed help businesses access new markets leading to millions of dollars in trade, investment, and market linkages. He has spent a total of eight years living in, working on and leading in-country private sector development project teams in the West Bank/Gaza, Albania, Kosovo, Nigeria and Uganda.
David Townsend
ICT Sector Advisor
Mr. Townsend is an international expert in ICT policy and economics and the leader of GBI’s Universal Service and Access Fund Support Program. For more than 25 years, Mr. Townsend has been a leading contributor to the evolution of the communications sector worldwide, and has advised governments in more than 40 countries on economic issues and policy options for ICTs. He has been one of the pioneers in the design of Universal Service Funds in numerous countries, and has worked extensively with the World Bank and the UN, among others.
Kimberly Hamilton
Director of Operations, MCC / Business Development Manager
Having joined Integra in 2012, Kimberly has provided technical and operational support for over 20 projects at the firm over the past decade. Currently, she serves as the Director of Operations for Integra’s Millennium Challenge Corporation (MCC) portfolio, working alongside technical staff and MCC representatives to ensure projects and deliverables meet client expectations and contractual requirements. She also serves the dual role of Business Development Manager, working directly with the CEO and CTO to pursue, manage, and execute partnerships and proposal efforts. This includes potential opportunities with a variety of USG-funded clients such as USAID, MCC, and the World Bank, among others.
Kimberly also provides operational and technical support on projects. This includes her current role as Operations Manager and Researcher for USAID’s performance evaluation of the U.S. Women’s Global Development and Prosperity Initiative, the first government-wide effort to advance women’s economic empowerment. She also provides operational oversight of Integra’s two-year-long engagement with USAID to support Vietnam’s development and implementation of public-private partnerships. In previous positions, she conducted field research for a variety of agricultural, M&E, and political economy activities, mostly in Southeast Asia and East Africa. Her favorite assignment to date was conducting field research for an agricultural market assessment in the Philippines for MCC, specifically focused on the value and supply chains of processed mango products. In addition to interviewing and analyzing data from smallholder farmers, mango traders, and exporters to inform MCC’s investments, mango tastings were a nice perk of the job.
Pin Thanesnant
Director of Operations, USAID Portfolio
Ms. Ganyapak (Pin) Thanesnant currently serves as the Director of Operations for Integra’s USAID portfolio. She brings ten years of experience in project management and operations, resource mobilization, and policy and market assessments, specifically in areas of food security and the business enabling environment. She has managed projects and implemented reform efforts across twenty countries in Africa and Asia. She oversees all operations and finances of Integra’s flagship contracts: USAID’s Learning, Evaluation, and Analysis Project III (LEAP III) and USAID’s Asia Emerging Opportunities (AEO). Under both contracts, she ensures rapid responses to rigorous, independent, and high-quality analytical services to USAID.
In just three years of LEAP III, Pin has managed over 50 activities across 30 countries and multiple sectors. In addition to project management, she also provides technical support on activities—most recently, serving as the Policy Expert for USAID’s Bangladesh Agriculture Policy Assessment, as well as the Evaluation Expert conducting an ex-post evaluation of USAID/Zambia’s Production, Finance, and Improved Technology Plus (PROFIT+) program and a mid-term evaluation of USAID/Belarus’ I3 program.
Prior to joining Integra, Ms. Thanesnant worked with Heifer International, managing all funding efforts in East Asia and Southern/East African countries through donor relations, contractual negotiations, and development and review of technical and cost proposals. Prior to this, she worked at Fintrac, Inc., where she was responsible for providing analytical services under USAID’s EAT Project. Pin holds an MA in Public Anthropology and International Development from American University and a BA in International Studies from the University of Richmond.
Brenna Casey
Operations Specialist
Brenna Casey joined Integra as an Associate in November 2018. She performs project backstopping for USAID and Millennium Challenge Corporation (MCC) projects, including but not limited to development of SOWs/concept notes; consultant recruitment and contracting; budget development, reporting and analysis; quality assurance and contractual compliance; travel coordination and logistics; project reporting; and project launch and close out activities. Other responsibilities include contributing to technical desk research and report writing. She also supports new business development, including responding to SSNs and RFIs, and past performance write ups, RFP/RFQ compliance, recruiting and personnel matrices, and coordination with partners and preparation of teaming agreements and cost information for proposals.
Brenna also currently serves as Private Sector Engagement (PSE) Specialist under Integra’s PSE practice area. She serves as Operations Lead for a $1.5M+ PSE Activity under the USAID LEAP III contract, where she works with a team of 12+ consultants in the co-creation and implementation of PSE Action Plans for the Middle East Bureau and nine Operating Units in the region. Activities include Bureau and Mission workshops and trainings, a listening tour, development of Mission PSE portfolio reviews and integration analyses, a PSE thought piece, and remote and in-person private sector outreach. Under this activity, she participated in a 2-week field visit across four cities in Morocco and interviewed private sector actors representing five key sectors, as well as 1-week of PSE brainstorming sessions with USAID/Egypt staff in Cairo for their PSE Action Plan and CDCS. Her favorite experience to date was leading the PSE brainstorming session with the Basic Education technical team in Cairo. As PSE Specialist, Ms. Casey has also provided technical support to the USAID/Egypt 2020 Private Sector Landscape Assessment (PSLA).
Ms. Casey holds a BA in Foreign Affairs and Psychology and a minor in Religous Studies (Islam) from the University of Virginia. She is professionally certified in Project Management from the University of Virginia and the Project Management Institute. She is currently applying to pursue her graduate studies in Washington, D.C. In her free time she loves reading a good book on the Rappahannock River in Urbanna, Virginia.
Ms. Cazier serves as an Associate at Integra, providing project management support for the USAID LEAP III and AEO projects, as well as business development support for new opportunities. Prior to joining Integra, Isabella worked on the Programs team at World Learning, managing international youth exchange programs across the Americas. She has worked extensively in Latin America on youth development programs, and credits this opportunity with shaping her interest in international affairs. Isabella is PMI certified, and holds an MA in International Affairs and Development from The George Washington University, and a BA in Anthropology and Russian Literature from Trinity University in San Antonio, Texas.
Isabella started at Integra in February 2020, and has worked on a range of projects, including the Tiger Matters Knowledge Management events which coincided with World Wildlife Day, the assessment of Democracy, Rights and Governance in the Pacific Islands region and the Mid-Term Evaluation of USAID/Rwanda’s Hinga Weze program. Working at a small business like Integra means that employees have the opportunity to develop professional skills very quickly, and the expertise on the team always leads to fascinating conversations around the virtual lunch table.
Isabella moved around a lot growing up, living in four countries before moving to the United States for college.
Ganyapak (Pin) Thanesnant Director of Operations
Ms. Ganyapak (Pin) Thanesnant currently serves as the Director of Operations for Integra’s USAID portfolio. She brings ten years of experience in project management and operations, resource mobilization, and policy and market assessments, specifically in areas of food security and the business enabling environment. She has managed projects and implemented reform efforts across twenty countries in Africa and Asia. She oversees all operations and finances of Integra’s flagship contracts: USAID’s Learning, Evaluation, and Analysis Project III (LEAP III) and USAID’s Asia Emerging Opportunities (AEO). Under both contracts, she ensures rapid responses to rigorous, independent, and high-quality analytical services to USAID.
In just three years of LEAP III, Pin has managed over 50 activities across 30 countries and multiple sectors. In addition to project management, she also provides technical support on activities—most recently, serving as the Policy Expert for USAID’s Bangladesh Agriculture Policy Assessment, as well as the Evaluation Expert conducting an ex-post evaluation of USAID/Zambia’s Production, Finance, and Improved Technology Plus (PROFIT+) program and a mid-term evaluation of USAID/Belarus’ I3 program.
Prior to joining Integra, Ms. Thanesnant worked with Heifer International, managing all funding efforts in East Asia and Southern/East African countries through donor relations, contractual negotiations, and development and review of technical and cost proposals. Prior to this, she worked at Fintrac, Inc., where she was responsible for providing analytical services under USAID’s EAT Project.
Pin holds an MA in Public Anthropology and International Development from American University and a BA in International Studies from the University of Richmond. While Ms. Thanesnant has spent over eight years in Washington, D.C., she was raised in six countries before coming to the United States to pursue her undergraduate degree. She is fluent in Thai and English, and conversational in French. She enjoys cooking, swimming, and going on hikes with her German Shepherd, Havana. More details can be found here.
Kenya’s Kenyatta University
