ICT4Democracy in East Africa

Launched in June, ICT for Democracy in East Africa is a network of organizations seeking to leverage the potential of information and communication technologies (ICTs) to enhance good governance and strengthen democracy.

This initiative is funded by the Swedish Program for ICT in Developing Regions (SPIDER) and aims to promote collaboration amongst democracy actors in Kenya, Tanzania and Uganda. Member organizations in the network are Kenya’s iHub, the Kenyan Human Rights Commission (KHRC), the Collaboration on International ICT Policy for East and Southern Africa (CIPESA), Women of Uganda Network (WOUGNET), Transparency International Uganda (TIU), and Tanzania’s Commission for Human Rights and Good Governance (CHRAGG).

iHub, an open space for the tech community in Kenya, hosted a governance workshop in October.  The event brought together stakeholders in academia, government, civil society and the tech community to identify governance challenges—such as an uninformed or misinformed citizenry about their basic rights and an entrenched culture of corruption. The take away from the session was that ICTs—particularly mobile phones—provide citizens with the platform by which they can engage in governance solutions in a discreet, personalized way, anytime, anywhere.

In the wake of 2012 Presidential elections, citizens need to be better educated, informed and engaged in the political processes to avoid post-elections clashes as it was the case in 2007. To this end, KHRC plans to tap into the potential of ICTs to increase citizen participation, monitor human rights violations, monitor the electoral processes, monitor government fulfillment of promises, carry out campaigns and also inform and educate its constituents and the public on various human rights and governance issues.

Civic participation and democracy monitoring is relatively weak in Uganda given that only 59% of registered voters cast their ballots in the February 2011 presidential elections, according to SPIDER. The proliferation of ICT tools, their potential to enhance communication and improve access to important information creates an opportunity for improved citizen engagement and advocacy towards increased transparency and accountability.

Through the strategic use of ICTs, Women of Uganda Network (WOUGNET), aims to improve access to public services, increase efficiency, transparency and accountability of government and political processes to ensure that citizens are informed about government functions and promote efficient service delivery.

WOUGNET will particularly target women, in community based organizations (CBOs) located in the rural districts of Northern Uganda.  WOUGNET aims build the ICT capacity of these (CBOs)  to monitor public service delivery as part of its anti-corruption strategy.

Similarly, Tanzania’s CHRAGG is implementing a project that will create  a system that will enable citizens to file complaints, check the status of already filed complaints and receive feedback through SMS. The project will help poor Tanzanians forego the transportation lodging costs involved in filing complaints in far off regional offices.

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