The World Bank and several technology partners held the first global WaterHackathon, inviting computer programmers, designers and other ICT specialists to develop solutions to water and sanitation (WASH) development challenges.

The hackathon took place simultaneously in ten locations, including Washington DC, Nairobi, Bangalore, and Lima. The World Bank reports that “nearly 1000 people registered worldwide to participate in the event…to try to solve – ‘hack’ – more than 100 water problems.” A team of water experts sat down with ICT experts to identify these problems beforehand, which were related to on-going World Bank water projects.

One of the pre-defined problems was with the water utility customer service center in Botswana. The center is often so overwhelmed by calls regarding bill status that many customers abandon payment efforts or are forced to travel to the service center just to receive simple answers about their bills.

The winning hack team, comprised of students from George Mason University at the Washington DC Hackathon, developed a prototype that simulated customers in Botswana sending and instantly receiving SMS messages with simple answers to bill-related questions. The solution could save customers time as well as improve revenue and operating efficiency for the water utility.

Other winners included a tool created by a team in Kampala that crowd sources and visualizes water-related problems in communities, as well as a smartphone tool to help consumers understand their water usage over time. In Bangalore, a winning team developed an app that links an SMS stream to an ongoing project, allowing implementers to track, gather, and analyze data about their projects. OpenStreetMap made hydrological data from the Ministry of Agriculture public for the first time at the Lima Hackathon.

Each Hackathon location provided outlets for showcasing and refining the winning solutions, some winners receiving spots in local technology centers to further develop their products. Event organizers will continue to track the outcomes of the events, and many teams have connected with teams in other locations in order to foster future collaboration.